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Partner Success Manager Jobs in Boston, MA (NOW HIRING)

Clasp Group, Inc

Partner Success Manager

Boston, MA · On-site

$110K - $130K/yr

Partner Success Manager Remote (ET & CT time zones only - some travel required) About Us Clasp is a mission-driven, venture-backed startup transforming access to education and career pathways ...

AtScale

Partner Alliance Manager

Boston, MA · On-site

We are looking for a Partner Success Manager/ Snowflake Alliance Manager to help us redefine how the world handles business intelligence by deepening our strategic alliance with Snowflake. The Impact ...

StarTech.com

Customer Success Manager

Boston, MA

By understanding customer environments, influencing technology standards, and positioning StarTech.com as a trusted partner, the Customer Success Manager creates scalable and repeatable demand across ...

Level Data LLC

Customer Success Manager

Boston, MA · Remote

$70K - $80K/yr

Partner with product and engineering onboarding, integrations, and configuration; close the loop ... Customer Success managing enterprise customers and senior stakeholders in a SaaS environment.

Nasuni

Customer Success Manager

Boston, MA · Hybrid

Customer Success Manager Location: Boston Seaport: 3 Days onsite, 2 days remote. About Nasuni ... As a trusted advisor, you will partner closely with executive stakeholders and customer champions ...

Nasuni

Customer Success Manager

Boston, MA · On-site

Customer Success Manager Location: Boston Seaport: 3 Days onsite, 2 days remote. About Nasuni ... As a trusted advisor, you will partner closely with executive stakeholders and customer champions ...

Monaire

Customer Success Manager

Somerville, MA · On-site

... • Partner with Product and Engineering teams to prioritize feature requests based on customer ... Success Management & Expansion • Lead Quarterly Business Reviews (QBRs) focused on adoption ...

Pentera

Customer Success Manager

Burlington, MA · On-site +1

You will partner closely with executives, technical teams, and internal stakeholders to manage ... Own the customer-agreed success plan (in partnership with the Technical Advisor) and confirm value ...

Level Data LLC

Customer Success Manager

Boston, MA · Remote

As a Customer Success Manager, you\'ll own the post-sale relationship for a portfolio of K-12 ... Partner with product andengineeringonboarding, integrations, and configuration; close the loop with ...

ADRM Careers

Client Success Manager

Woburn, MA · On-site

$95K - $125K/yr

The Client Success Manager will work cross-functionally across Managed Services, Design ... Partner with development and internal stakeholders to help shape appropriate solutions and ...

Cordance

Customer Success Manager

Boston, MA

Position Overview As a Customer Success Manager (CSM) at Cordance, you'll serve as a trusted partner to a defined portfolio of customers, focusing on expansion, price increase, and renewal ...

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All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Boston, MA

Partner Success Manager information

See Boston, MA salary details

$35.3K

$90.2K

$152.1K

How much do partner success manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for partner success manager in Boston, MA is $90,236.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $107,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Partner Success Manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What does a partner success manager do?

A partner success manager is responsible for building and maintaining strong relationships with business partners, ensuring they meet their goals and are satisfied with the company's products or services. They coordinate communication, provide support, and identify opportunities for mutual growth, often using CRM tools and data analysis to track performance and address issues.

What is a Partner Success Manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the typical challenges a Partner Success Manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What jobs in the US pay 300,000 a year?

Partner Success Managers in technology, finance, or consulting firms can earn $300,000 or more annually, especially with experience, bonuses, and stock options. High-level executive roles such as directors or vice presidents in these industries also often reach or exceed this salary level, typically requiring advanced skills, leadership experience, and relevant certifications.

How much do partner success managers make in the US?

Partner Success Managers in the US typically earn an average salary ranging from $70,000 to $120,000 annually, depending on experience, location, and company size. Senior roles or those with specialized skills may earn higher compensation, often including bonuses and benefits.

Do CSMS make good money?

Partner Success Managers (CSMs) typically earn a competitive salary that varies based on experience, location, and company size. They often receive additional compensation such as bonuses or commissions, especially in roles involving client retention and account growth. Overall, CSMs can have a lucrative career path with opportunities for advancement and increased earnings.
What are the most commonly searched types of Partner Success jobs in Boston, MA? The most popular types of Partner Success jobs in Boston, MA are:
What are popular job titles related to Partner Success Manager jobs in Boston, MA? For Partner Success Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Partner Success Manager jobs in Boston, MA look for? The top searched job categories for Partner Success Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Partner Success Manager jobs? Cities near Boston, MA with the most Partner Success Manager job openings:
Partner Success Manager jobs near you
Infographic showing various Partner Success Manager job openings in Boston, MA as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $90,236 per year, or $43.4 per hour.

Partner Success Manager

Clasp Group, Inc

Boston, MA • On-site

$110K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Partner Success Manager
Remote (ET & CT time zones only - some travel required)
About Us
Clasp is a mission-driven, venture-backed startup transforming access to education and career pathways-starting with the healthcare workforce. By enabling employers to invest in future talent where it matters most-easing overwhelming student debt-our platform creates lasting bonds between employers and employees. We believe that when employers have a stake in the cost of education, we can create a more sustainable, equitable, and skilled workforce.
Fresh off our Series B, we're entering our next phase of growth. Clasp is a Forbes Fintech 50 company, a SHRM portfolio company, and has been named by Business Insider as one of the "Top 14 Healthcare Startups to Watch in 2026" and one of the "43 Startups to Bet Your Career On in 2025."
We're not just building a fintech product-we're driving economic mobility. If you're excited to build, grow, and make a real impact, join us.
The position will serve as both a strategic advisor and an enthusiastic champion for Clasp's employer partners. This role blends deep knowledge of our creative work with inspiring communication and storytelling to build excitement, strengthen alignment, and drive long-term growth.You'll own a portfolio of partners and go beyond traditional success management-immersing yourself in the details of our work, asking probing questions about partner goals, and shaping conversations that spark expansion opportunities. You'll collaborate closely with Sales, Implementation, Product, Marketing, and Talent Fulfillment to ensure Clasp's creativity shines and partners see measurable impact. If you're excited about using education and technology to solve systemic problems in workforce development-and want to grow with a high-impact, high-growth team-we'd love to hear from you.
What You'll Do:
  • Drive Enthusiasm and Advocacy: Deliver high-energy, compelling partner engagements-using storytelling, visuals, and real impact examples to make partners excited about Clasp's creativity.
  • Champion Strategic Growth: Push conversations beyond the present. Ask deeper questions about multi-year goals, hiring strategies, and industry shifts to uncover expansion opportunities.
  • Know the Work: Stay fluent in the details of Clasp's creative output, talent fulfillment roadmap, and performance metrics, so you can credibly advise partners.
  • Facilitate Onboarding and Alignment: Partner with sales and implementation teams to streamline launches, ensuring clarity and consistency from pre-sale through steady state.
  • Lead Technical Problem-Solving and Enablement: Guide partners through onboarding, scoping, and translating requirements into actionable builds; deliver training and change management support to ensure adoption and long-term impact.
  • Monitor and Optimize Performance: Analyze partner metrics and feedback to identify risks and opportunities, balancing long-term strategy with responsive day-to-day support.
  • Collaborate Cross-Functionally: Present materials developed by internal teams with authority and context, ensuring partners see the full value of Clasp's work.
  • Act as a Trusted Advisor: Serve as a subject matter expert, offering training and insights to maximize the value partners derive from Clasp's services
  • Partner Engagement: Conduct high-impact business reviews and regular touch points to enhance partner satisfaction and expand Clasp's value

What You'll Need:
  • Experience in account management, customer success, management consulting, or other client/customer-facing role
  • Proven problem-solving and analytical skills to identify partner challenges and risks and design effective solutions
  • Relationship-building and communication skills with the ability to foster trust, understanding, and alignment across diverse audiences
  • Excellent communication skills and the ability to think strategically while executing tactically, balancing long-term goals with immediate partner and business needs
  • Collaborative mindset with experience working across multiple departments to build cohesive strategies and implement cross-functional initiatives
  • Adaptability and resilience to navigate the fast-paced, evolving landscape of a high-growth company

Nice to Have:
  • Familiarity with education benefits, workforce development, or upskilling programs
  • Experience working with human resources and/or talent acquisition stakeholders
  • Understanding of healthcare industry
    What We Give In Return
    • Competitive cash and equity compensation
    • Health benefits (health, dental, & vision), 401k
    • Commuter benefits
    • Flexible PTO policy
    • Opportunities to grow and perform in a fast-paced environment alongside a stellar team.

    Salary
    The salary range for this position is competitive and will be commensurate with the candidate's experience, qualifications, and industry knowledge, ranging between $110,000 to $130,000 annually. In addition to the base salary, we offer an attractive equity component as part of our compensation package, providing an opportunity for eligible employees to share in the success and growth of our company. We are committed to offering competitive compensation and benefits packages to attract and retain top talent.
    Closing
    If you are a highly driven individual with a passion for technology, and you thrive in a dynamic and fast-paced environment, we want to hear from you! Join us in revolutionizing the workforce solution industry and making a meaningful impact on businesses worldwide. Apply now to be a part of our growing team!
    We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered to contribute their unique perspectives and talents. Clasp is an equal opportunity employer and prohibits discrimination and harassment of any kind. We embrace diversity and are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

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