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Partner Success Manager Jobs in Washington (NOW HIRING)

About the Role As a Customer Success Manager (CSM) at Goodshuffle, you'll serve as a trusted partner to a portfolio of customers-ensuring they're set up for success, using the platform effectively ...

ABOUT THE CUSTOMER SUCCESS MANAGER ROLE We are hiring a Customer Success Manager who is outcomes ... Partner with Solutions and Implementation during onboarding handoffs. Coordinate with Support and ...

Customer Success Manager Nitra's mission is to build a more efficient healthcare system and the ... Partner cross-functionally (sales, product, marketing, etc) and across timezones (eng is on Taiwan ...

Member Success Manager At Range, we're building towards a world where anyone can live the financial ... We're backed by Google's Gradient Ventures, Cathay Innovation, Scale Venture Partners, and more. We ...

Identify and cultivate customer advocates, partnering with Marketing to capture success stories ... Comfortable managing multiple customer journeys at once, with a focus on scalable success and ...

Customer Success Manager

Annapolis, MD ยท On-site

$70K - $80K/yr

Job Overview In this role, you'll act as the primary strategic partner for assigned customers ... Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health ...

Identify and cultivate customer advocates, partnering with Marketing to capture success stories ... Comfortable managing multiple customer journeys at once, with a focus on scalable success and ...

The Customer Success Manager (CSM) is a strategic, customer-facing role responsible for building ... Act as the primary customer contact for ongoing operations, partnering with Professional Services ...

Customer Success Manager

Washington, DC ยท On-site

$97K - $135K/yr

Identify and cultivate customer advocates, partnering with Marketing to capture success stories ... Comfortable managing multiple customer journeys at once, with a focus on scalable success and ...

Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer ... Partner with the Sales team to identify and team up on upsell and cross-sell opportunities ...

New

Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer value ... You will help shape how Genesys supports strategic customers while strengthening the partnerships ...

New

Customer Success Manager

Washington, DC ยท On-site

$70K - $80K/yr

Job Overview In this role, you'll act as the primary strategic partner for assigned customers ... Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health ...

Partner closely with our internal AEC experts to help drive customer outcomes * Cultivate growth in ... Success Metrics * Customer onboarding time and time-to-first-value for new accounts * Net retention ...

Partner Success Center Agent

Lanham, MD ยท On-site

$15 - $19.75/hr

Manage customer expectations during major incidents, restoration activities, or prolonged outages. Documentation, Audit & Governance Support * Maintain complete and accurate incident records ...

Customer Success Manager, Enterprise The Customer Success Manager oversees the customer retention ... You pair your knowledge and experience to partner with and advise clients, ultimately acquiring ...

Associate Customer Success Manager Location: Remote Travel: 50% About the Role The Customer Success ... Foster long-term partnerships that drive customer satisfaction, loyalty, and account expansion.

Associate Customer Success Manager

Bethesda, MD ยท On-site +1

$55K - $70K/yr

Associate Customer Success Manager Location: Remote Travel: 50% About the Role The Customer Success ... Foster long-term partnerships that drive customer satisfaction, loyalty, and account expansion.

Showing results 41-60

Partner Success Manager information

See Washington salary details

$36.8K

$94.1K

$158.6K

How much do partner success manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for partner success manager in Washington is $94,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $112,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What are the most commonly searched types of Partner Success jobs in Washington?

The most popular types of Partner Success jobs in Washington are:

What are popular job titles related to Partner Success Manager jobs in Washington?

For Partner Success Manager jobs in Washington, the most frequently searched job titles are:

What cities in Washington are hiring for Partner Success Manager jobs?

Cities in Washington with the most Partner Success Manager job openings:

Infographic showing various Partner Success Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $94,078 per year, or $45.2 per hour.

Customer Success Manager

IOTAP Inc. US Positions

Reston, VA โ€ข On-site

Full-time

Re-posted 2 days ago


Job description

Description:

Introduction:

IOTAP is the creator of Work 365. Work 365 is a SaaS application for companies generating revenue through a subscription model. Work 365 users are Services companies and Cloud Resellers that are looking to grow their revenue. We have users around the world and global team that supports our customer’s needs. We are looking for someone with an imagination that can work in a fast-paced environment, with a global team with plenty of flexibility and opportunity to grow. You will be working with the business leaders to drive outcomes in a fast-growing market.

visit: www.work365apps.com


As a Customer Success Manager, you will partner with customer stakeholders to understand their business objectives and align Work 365’s solutions accordingly, supporting growth in our scale-up accounts and interacting with founders, owner-operators, and other C-level executives within our scale-up accounts. You will monitor customer adoption, drive engagement, and support customers throughout their journey. This role is ideal for someone with a strong technical aptitude, customer-first mindset, and problem-solving skills.


Key Responsibilities
  • Guide customers to success by developing and executing strategic account plans focused on adoption, retention, and measurable outcomes
  • Monitor and analyze customer usage data to identify adoption trends, risks, and opportunities
  • Gather customer feedback to drive product improvements and advocate for user needs internally
  • Collaborate cross-functionally with onboarding, technical support, and product teams to resolve issues and optimize customer experience
  • Find paths for success, helping them unlock the full potential of Work 365’s features
  • Manage and maintain customer product catalogs, including subscriptions, invoicing, and CSP integrations
  • Ensure contract adherence while supporting clients through renewals, expansions, and changes
  • Support customer escalations, troubleshooting business and technical challenges efficiently


Requirements:
  • 2+ years of experience in customer success, account management, consulting, or a related role (SaaS or software experience preferred)
  • Strong relationship management skills, with a customer-centric and empathetic approach
  • Technical proficiency—comfortable explaining complex processes to both technical and non-technical stakeholders
  • Excellent communication skills (written, verbal, and presentation)
  • Data-driven mindset, able to use metrics and analysis to make strategic decisions
  • Project management skills—capable of juggling multiple priorities in a fast-paced environment
  • Experience with Microsoft Dynamics, Power Apps, or CSP programs
  • Strong troubleshooting and problem-solving skills, with a proactive approach to issue resolution
  • Detail-oriented with a sense of urgency, thriving in an environment that requires quick responses