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Partner Success Manager Jobs in Washington (NOW HIRING)

Citian

Customer Success Manager

Washington, DC · On-site

As a Customer Success Manager at Citian, you will be responsible for understanding our clients ... partners, and communities. We believe a diverse workforce allows us to match our growth ambitions ...

Genlogs

Customer Success Manager

Washington, DC · On-site

Customer Success Manager GenLogs is a hardware, software, and data company building the next ... Drive renewals and expansion opportunities while partnering with Sales on larger opportunities.

Citian

Customer Success Manager

Washington, DC

As a Customer Success Manager at Citian, you will be responsible for understanding our clients ... partners, and communities. We believe a diverse workforce allows us to match our growth ambitions ...

PerformYard

Customer Success Manager

Arlington, VA · Remote

You will partner with customer personnel to implement PerformYard. This includes supporting product ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...

PerformYard

Customer Success Manager

Arlington, VA · Remote

You will partner with customer personnel to implement PerformYard. This includes supporting product ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...

Culture Fits

Customer Success Manager

Columbia, MD · On-site

Customer Success Manager (MSP / Technology Services) Position Summary We are seeking a highly ... Continuously identify ways to improve the client experience and strengthen partnerships * Present ...

PerformYard

Customer Success Manager

Arlington, VA · On-site +1

You will partner with customer personnel to implement PerformYard. This includes supporting product ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...

Capital One

Dealer Success Manager Coach

Mclean, VA

Dealer Success Manager Coach As a Dealer Success Manager People Leader with Capital One Auto, you ... This cohesive partnership is essential to delivering exceptional service to our Dealer customers.

Everfox

Customer Success Manager

Herndon, VA · On-site

Customer Success Manager Intelligent. Dynamic. Resilient. Everfox, formerly Forcepoint Federal, has ... Act as the primary customer contact for ongoing operations, partnering with Professional Services ...

Urban Legend

Creator Success Manager

Alexandria, VA

Urban Legend's Creator Success Manager will grow and support our community of creators. This is a ... We partner with some of the most trusted voices across social media to launch high-impact, action ...

Urban Legend

Creator Success Manager

Alexandria, VA · On-site

Urban Legend's Creator Success Manager will grow and support our community of creators. This is a ... We partner with some of the most trusted voices across social media to launch high-impact, action ...

IOTAP Inc

Customer Success Manager

Reston, VA · On-site

You will be working with the business leaders to drive outcomes in a fast-growing market. visit: www.work365apps.com As a Customer Success Manager , you will partner with customer stakeholders to ...

AST SpaceMobile

Partner Success Center Agent

Lanham, MD

$15 - $19.75/hr

Manage customer expectations during major incidents, restoration activities, or prolonged outages. Documentation, Audit & Governance Support * Maintain complete and accurate incident records ...

IOTAP Inc.

Customer Success Manager

Reston, VA · On-site

You will be working with the business leaders to drive outcomes in a fast-growing market. visit: www.work365apps.com As a Customer Success Manager , you will partner with customer stakeholders to ...

Medisolv, Inc.

Customer Success Manager

Columbia, MD · On-site

As part of a recent investment by Bessemer Venture Partners Forge in 2023, the company is ... What You'll Do to Make an Impact As a Customer Success Manager (CSM), you will be a strategic ...

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Showing results 21-40

All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Washington

Partner Success Manager information

See Washington salary details

$36.8K

$94.1K

$158.6K

How much do partner success manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for partner success manager in Washington is $94,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $112,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What are the most commonly searched types of Partner Success jobs in Washington?

The most popular types of Partner Success jobs in Washington are:

What are popular job titles related to Partner Success Manager jobs in Washington?

For Partner Success Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Partner Success Manager jobs in Washington look for?

The top searched job categories for Partner Success Manager jobs in Washington are:

What cities in Washington are hiring for Partner Success Manager jobs?

Cities in Washington with the most Partner Success Manager job openings:

Partner Success Manager jobs near you
Infographic showing various Partner Success Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $94,078 per year, or $45.2 per hour.

Customer Success Manager

Citian

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems - roads, rail, transit, bicycle, pedestrian - operate.
Our tech solutions:
  • Reduce traffic fatalities
  • Enhance pedestrian accessibility
  • Empower system operators to save time & money

You'll work with some of the brightest minds in the software and transportation industries. Our engineers and data scientists apply the latest in emerging tech, Artificial Intelligence, and Machine Learning to build smarter, more advanced tools for our diverse client base. We work with clients across the United States, with global ambitions in the years ahead.
Who You Are:
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from our products and services. You will be crucial in helping us scale the company by building lasting relationships with our public sector clients and identifying upsell opportunities within existing accounts. The Customer Success Manager will take client feedback and collaborate with our Sales and Development teams to ensure an optimal experience with Citian products. The ideal candidate is passionate about client satisfaction, possesses excellent verbal and written communication skills, and understands how to build and nurture strong relationships with clients and stakeholders.
Required Qualifications:
  • 3+ years of Customer Success experience ideally within SaaS
  • Proven ability to develop and implement risk mitigation strategies and ensure customer retention.
  • Strong track record of consistently exceeding customer success metrics and targets
  • Excellent verbal and written communication skills
  • Ability to travel to various local and national events as needed. Travel will be regional and national

Preferred Qualifications:
  • Venture-backed, start-up experience
  • Prior Customer Success experience with public sector clients

Your Citian Advantage:
  • Competitive salary and benefits package including medical, dental, and vision insurance and generous PTO.
  • 401(k) company match and monthly commuter transportation benefit
  • On-site gym and free snacks in the office
  • High-growth potential and opportunities for advancement within a fast growing, venture-backed SaaS startup!

Let's build smarter cities together! Learn more about Citian here: www.citian.co
** Citian is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, clients, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities

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