Partner Success Manager Jobs in Kansas (NOW HIRING)

• Partner with HR leadership and department leaders to address employee relations matters through timely, objective, and thorough review of workplace concerns, investigations, and policy interpretation.

• Assist in administering corrective action, performance management, and disciplinary processes while ensuring consistency, fairness, and compliance with organizational policies and applicable employment laws.

• Maintain accurate, complete, and timely employee relations documentation within the HR Acuity case management system and prepare reports to identify trends, risks, and opportunities for organizational improvement.

• Analyze employee relations data and workforce trends to develop recommendations that minimize organizational risk, improve employee experience, and support strategic decision-making.

• Serve as a trusted resource to leaders, physicians, and employees by providing guidance on Human Resources policies, procedures, employment practices, leave administration, benefits, payroll, and related HR programs.

• Monitor changes in federal, state, and local employment laws and regulations and assist in implementing process or policy updates to maintain organizational compliance.

• Maintain and update Human Resources policies, procedures, employee communications, manuals, and required workplace postings.

• Administer leave of absence programs, including FMLA, ADA accommodations, state leave programs, military leave, and other applicable leave policies.

• Serve as the Human Resources subject matter expert for leave administration by interpreting policies, ensuring compliance, and providing guidance to leaders and employees throughout the leave process.

• Partner with third-party leave and disability administrators to coordinate claims, monitor case activity, resolve issues, and ensure timely communication with employees and managers.

• Oversee disability program administration, ensuring compliance with organizational policies and all applicable federal and state regulations.

• Ensure efficient processing of leave transactions and maintain accurate records within HR systems.

• Deliver exceptional customer service by supporting employees and physicians throughout the leave and return-to-work process.

• Partner and collaborate with UKP Human Resources leadership to identify operational opportunities and support strategic initiatives across Human Resources, including employee relations, benefits, HR operations, compliance, workforce analytics, and process improvement.

• Lead or support cross-functional HR projects by establishing project objectives, conducting research, developing recommendations, coordinating implementation activities, and monitoring outcomes.

• Collect, analyze, and interpret Human Resources data to identify trends, develop metrics, support reporting, and provide actionable recommendations that improve operational effectiveness and employee experience.

• Assist with the administration of employee engagement surveys, focus groups, exit interviews, and other feedback mechanisms, communicating findings and recommendations to HR leadership and organizational leaders.

• Review and process Human Resources transactions within Workday, ensuring accuracy and integrity of employee data entered through Employee and Manager Self-Service.

• Develop, coordinate, and facilitate Human Resources training programs for leaders, physicians, managers, and employees on topics including employee relations, performance management, employment policies, leave administration, benefits, retirement programs, compliance, and other HR initiatives.

• Support onboarding initiatives by assisting with new hire orientation and other organizational training programs as needed.

• Provide consultation and educational resources that promote consistent application of Human Resources policies and best practices throughout the organization.

• Build and maintain collaborative working relationships with HR leadership, Payroll, Benefits, HRIS, third-party administrators, physician leaders, managers, and employees to ensure exceptional Human Resources service delivery.

• Represent Human Resources on organizational committees, workgroups, and special initiatives as assigned.

• Perform other Human Resources duties and special projects in support of departmental and organizational objectives.

• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.

• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• Bachelors Degree

• 2 or more years of previous experience in Human Resources preferably in a healthcare environment.

Preferred Education and Experience

• Master's Degree

Preferred Licensure and Certification

• SHRM Certified Professional (SHRM-CP) - Society for Human Resource Management (SHRM)

Knowledge Requirements

• Strong knowledge of federal, state, and local labor laws.

• Excellent interpersonal and communication skills.

• Strong organizational and time management skills.

• Strong interpersonal and relationship-building skills.

• Ability to effectively manage and prioritize multiple projects.

• Critical thinking, analytical and problem-solving abilities.

• Excellent verbal and written communication skills.

• Ability to maintain a high sense of integrity and confidentiality.