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Partner Success Associate Jobs in Ohio (NOW HIRING)

Prosource

Client Success Specialist

Blue Ash, OH · On-site

Partner with TAMs to develop proposals, gather sales collateral, and conduct product and technology ... Associate's degree or higher, or equivalent professional experience in IT sales, account management ...

Prosource

Client Success Specialist

Blue Ash, OH · On-site

$42K - $52K/yr

Partner with TAMs to develop proposals, gather sales collateral, and conduct product and technology ... Associate's degree or higher, or equivalent professional experience in IT sales, account management ...

Prosource

Client Success Specialist

Blue Ash, OH · Remote

Partner with TAMs to develop proposals, gather sales collateral, and conduct product and technology ... Associate's degree or higher, or equivalent professional experience in IT sales, account management ...

Amazon

HR Business Partner

Rossford, OH · On-site

Success requires leveraging data-driven insights and understanding the importance of HR metrics to ... associates. NACF's PXT teams are flexible, thoughtful, socially responsible, and are always ...

SpartanNash

HR Business Partner

Bellefontaine, OH · On-site

Partner with HR management in the development and administration of Affirmative Action Plans, Equal ... Associate development, recognizes and celebrates success, fosters two-way communication, and ...

PNC Bank

HR Business Partner Associate

Cleveland, OH · On-site

$45K - $86K/yr

... to the company's success. As a HR Business Partner Associate within PNC's Human Resource ... organization, you will be based in Pittsburgh, PA or Cleveland, OH. Role supports Retail non ...

SpartanNash

HR Business Partner

Lima, OH

... Partners to export specialists - create braggingly happy customers spanning national accounts ... Associate development, recognizes and celebrates success, fosters two-way communication, and ...

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Showing results 1-20

All JobsPartner Success Associate JobsPartner Success Associate Jobs in Ohio

Partner Success Associate information

See Ohio salary details

$17.6K

$50.4K

$88.4K

How much do partner success associate jobs pay per year?

As of Jun 15, 2026, the average yearly pay for partner success associate in Ohio is $50,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $62,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Partner Success Associate, and why are they important?

To thrive as a Partner Success Associate, you need strong relationship management, problem-solving, and organizational skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, adaptability, and a proactive attitude help you build trust and effectively support partners. These skills ensure lasting partnerships, drive mutual growth, and contribute to overall business success.

What is a Partner Success Associate?

A Partner Success Associate is a professional responsible for supporting and managing relationships with a company's business partners or clients. They ensure that partners have the resources and support needed to achieve mutual goals, resolve issues, and maximize the value of the partnership. This role often involves onboarding new partners, providing training, addressing concerns, and collaborating with internal teams to drive partner satisfaction and success.

What are some common challenges faced by a Partner Success Associate, and how can they be effectively managed?

Partner Success Associates often encounter challenges such as managing diverse partner expectations, navigating complex onboarding processes, and ensuring timely communication across teams. To effectively manage these challenges, it's important to develop strong relationship-building skills, stay organized with clear documentation, and proactively address partner concerns. Collaborating closely with internal teams like sales, support, and product can also help resolve issues quickly and create a positive experience for partners.
What are the most commonly searched types of Partner Success jobs in Ohio? The most popular types of Partner Success jobs in Ohio are:
What job categories do people searching Partner Success Associate jobs in Ohio look for? The top searched job categories for Partner Success Associate jobs in Ohio are:
What cities in Ohio are hiring for Partner Success Associate jobs? Cities in Ohio with the most Partner Success Associate job openings:
Partner Success Associate jobs near you

Client Success Specialist

Prosource

Blue Ash, OH • On-site

Full-time

Posted 9 days ago

Job description

Description:

At Vitis Technologies, we believe that success lies in delivering unparalleled customer experience. We achieve this by recruiting and hiring the most talented, customer-focused individuals with technical expertise in the industry. A positive and enthusiastic attitude, coupled with a commitment to providing the best possible user experience, is essential. Vitis Technologies succeeds in this through our customer-first approach.


Major Goals and Responsibilities


The Client Success Specialist (CSS) is a primarily remote, inside sales support role responsible for delivering an exceptional service experience through phone and email communication. While the Technical Account Manager (TAM) serves as the primary client point of contact at Vitis, the CSS plays a critical supporting role in keeping clients engaged, informed, and well-served on a day-to-day basis. The CSS is responsible for managing the quoting and proposal process, coordinating client meetings and communications, resolving client concerns with urgency and professionalism, and ensuring the TAM team has the administrative and sales support needed to drive client satisfaction, retention, and growth.

Requirements:


Essential Activities and Responsibilities:

Inside Sales and Account Management (50%)

  • Maintain proactive, regular communication with clients via phone and email, serving as a reliable and responsive point of contact for day-to-day needs.
  • Own the quoting process for client technology needs — generating accurate, timely quotes and managing renewals for software, licensing, and warranties.
  • Create, manage, and track sales opportunities, tasks, and follow-ups within Autotask PSA to ensure nothing falls through the cracks.
  • Respond to and resolve client service concerns, billing inquiries, and invoice disputes with a sense of urgency and a focus on client satisfaction.
  • Conduct follow-up on below-benchmark client satisfaction surveys and take appropriate action to address concerns and restore confidence.
  • Support accounts receivable on collections activities as needed, maintaining a professional and client-respectful approach.

Administrative Sales and Marketing Support (50%)

  • Partner with TAMs to develop proposals, gather sales collateral, and conduct product and technology research in support of client opportunities.
  • Assist in the creation and preparation of client-facing deliverables, presentations, and supporting materials.
  • Coordinate and schedule recurring Technology Touch Base meetings, client training sessions, and other key touchpoints to support the TAM’s client engagement cadence.
  • Help manage and track the progress of company-driven client initiatives across your assigned client base, ensuring consistent follow-through and accountability.

Prerequisites (Education & Experience):

  • Associate’s degree or higher, or equivalent professional experience in IT sales, account management, or a related field.
  • Prior experience in an inside sales, account support, or client service role, preferably within a technology, MSP, or B2B environment.
  • Demonstrated ability to work independently, manage competing priorities, and thrive in a fast-paced team environment.
  • Strong problem-solving and negotiation skills with the ability to identify solutions that serve both the client and the company.
  • Exceptional client service skills, including outstanding interpersonal, written, and verbal communication abilities.
  • Comfortable working Monday through Friday, 8:00 AM to 5:00 PM, with occasional after-hours availability as business needs require.
  • Must be authorized to work in the United States on a full-time basis without restriction.

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