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Partner Success Associate Jobs in New York (NOW HIRING)

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Customer Success Associate

New York, NY · On-site

$80K - $90K/yr

As a Customer Success Associate, you'll drive adoption at our largest and most strategic accounts ... Partner with the Implementation team late in each project to lead go-live training, then own the ...

Wolters Kluwer

Customer Success Associate

White Plains, NY · On-site

$40K - $67K/yr

Job Posting The Customer Success Associate ("CSA") - Account Manager is a member of the Account ... Receive new order/project requests from clients and partner with onboarding to have those orders ...

Wolters Kluwer

Customer Success Associate

White Plains, NY · On-site

$40K - $67K/yr

Job Posting The Customer Success Associate ("CSA") - Account Manager is a member of the Account ... Receive new order/project requests from clients and partner with onboarding to have those orders ...

Wolters Kluwer

Customer Success Associate

White Plains, NY · On-site

$40K - $67K/yr

Job Posting The Customer Success Associate ("CSA") - Account Manager is a member of the Account ... Receive new order/project requests from clients and partner with onboarding to have those orders ...

Vistar Media

Client Success Associate

New York, NY · On-site

$46K - $84K/yr

From strategic partnerships with major media owner networks to executing impactful campaigns with ... What you'll do: * Assist the Client Success team in building RFPs to create comprehensive media ...

Flowcode

Growth Customer Success Associate

Manhattan, NY · On-site

Growth Customer Success Associate New York About Flowcode Flowcode is the leading offline-to-online ... Upsell and cross-sell pipeline in partnership with Sales * Internal voice of the customer, always ...

WebMD

Client Success Associate

Newark, NJ · On-site

$59K - $65K/yr

... Success Organization. You will be responsible for building and maintaining strong post-sale ... Partner with Sales to help meet client and internal goals and improve overall business performance

WebMD

Client Success Associate

Newark, NJ · On-site

$59K - $65K/yr

... Success Organization. You will be responsible for building and maintaining strong post-sale ... Partner with Sales to help meet client and internal goals and improve overall business performance

WebMD

Client Success Associate

Newark, NJ · On-site

$59K - $65K/yr

... Success Organization. You will be responsible for building and maintaining strong post-sale ... Partner with Sales to help meet client and internal goals and improve overall business performance

T Mobile US

Client Success Associate

Manhattan, NY · On-site

$46K - $84K/yr

Success is measured by the quality and relevance of proposals, effective collaboration, and timely ... Provide guidance on setup and pricing across products in partnership with operations and partners

T-Mobile

Client Success Associate

New York, NY · On-site

$46K - $84K/yr

Success is measured by the quality and relevance of proposals, effective collaboration, and timely ... Provide guidance on setup and pricing across products in partnership with operations and partners

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How much do partner success associate jobs pay per year?

As of Aug 20, 2026, the average yearly pay for partner success associate in New York is $57,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $71,700.00 per year, depending on experience, location, and employer.

What is a partner success associate?

A Partner Success Associate is a professional responsible for supporting and managing relationships with a company's business partners or clients. They ensure that partners have the resources and support needed to achieve mutual goals, resolve issues, and maximize the value of the partnership. This role often involves onboarding new partners, providing training, addressing concerns, and collaborating with internal teams to drive partner satisfaction and success.

What are the key skills and qualifications needed to thrive as a partner success associate?

To thrive as a Partner Success Associate, you need strong relationship management, problem-solving, and organizational skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, adaptability, and a proactive attitude help you build trust and effectively support partners. These skills ensure lasting partnerships, drive mutual growth, and contribute to overall business success.

What are some common challenges faced by a partner success associate, and how can they be effectively managed?

Partner Success Associates often encounter challenges such as managing diverse partner expectations, navigating complex onboarding processes, and ensuring timely communication across teams. To effectively manage these challenges, it's important to develop strong relationship-building skills, stay organized with clear documentation, and proactively address partner concerns. Collaborating closely with internal teams like sales, support, and product can also help resolve issues quickly and create a positive experience for partners.

What are the most commonly searched types of Partner Success jobs in New York?

The most popular types of Partner Success jobs in New York are:

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For Partner Success Associate jobs in New York, the most frequently searched job titles are:

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Partner Success Associate jobs near you
Infographic showing various Partner Success Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $57,974 per year, or $27.9 per hour.

Client Success Associate

Manifest Legal Tech, Inc

Manhattan, NY • On-site

Other

Posted 13 days ago

Job description

About Manifest
Manifest OS is the leading AI-native company on a mission to replace the billable hour and make legal services more accessible for American businesses and consumers. We power the next generation of AI-native law firms with one unified global brand, a proprietary technology platform, and a centralized back office - enabling lawyers to eliminate the administrative burden and focus on delivering exceptional outcomes for their clients. Manifest OS has raised a $60M Series A from Menlo Ventures, Kleiner Perkins, First Round, and Quiet Capital.
About the Team
The Internal Operations team owns the client experience from kickoff through filing, ensuring every client feels informed, supported, and confident throughout their immigration journey. We partner closely with Legal, Product, Engineering, Operations, and Finance to deliver a seamless, white-glove experience while helping clients navigate a meaningful, high-stakes process.
As Manifest grows, Client Success is responsible for more than just responding to client questions. We identify patterns, improve workflows, build scalable processes, and leverage AI and automation to eliminate repetitive work and continuously improve the client experience. Every operational improvement helps us better serve thousands of clients while allowing the team to focus on the moments that matter most.
About the Role
As a Customer Success Associate at Manifest, you'll be the first line of support for clients navigating their immigration journey. You'll deliver a white glove experience by deeply understanding client pain-points, handling their inquiries, troubleshooting their issues, working with lawyers to ensure clients feel informed and supported from start to finish. You'll take a step back from the day-to-day and drive strategic initiatives to ensure our systems, product and processes scale long term.
This is a people-focused role that blends problem-solving, communication, empathy, and organization. You'll be a calm, reliable presence for clients working through a high-stakes process.
What You'll Do
  • Client support: Respond to client questions through live chat, email, and phone. Offer clear explanations, resolve issues quickly, and know when to escalate.
  • Guidance & onboarding: Help clients understand next steps, how to use the portal, how to upload documents, and what to expect throughout the process.
  • Case coordination: Monitor client activity, flag missing items, and keep communication loops tight so nothing falls through the cracks.
  • Service consistency: Maintain a warm, professional tone across every interaction. Represent the Manifest experience clients expect-organized, caring, and on top of details.
  • Strategic initiatives: spot unusual situations, technical issues, and operational bottlenecks before they become larger problems. Partner with cross-functional teams to resolve them, proactively identify repetitive tasks that can be automated, and help build, test, and refine AI systems, workflows, and operational processes that improve efficiency, scalability, and the client experience.
What We're Looking For
  • 3-6 years of experience in customer success, customer support, operations, account management, or a similar role
  • Bonus for previous support experience at a tech company, concierge company, or legal services firm
  • Experience communicating directly with clients in a fast-paced environment
  • Exceptional written and verbal communication skills
  • Strong organizational and project management skills, with the ability to manage multiple priorities simultaneously
  • Highly detail-oriented and process-oriented, with a passion for identifying inefficiencies and improving how work gets done
  • Tech-savvy and comfortable using CRMs, support platforms, ticketing systems, AI tools, and other operational software
  • Proactive and comfortable adopting new AI tools, testing features, and integrating technology into daily work
  • Comfortable coordinating across multiple teams and driving work forward without direct authority
  • Experience with automation tools, AI workflows, or process improvement methodologies is a plus
  • SQL proficiency is a strong plus, with the ability to independently analyze operational data and inform decisions
  • Experience partnering with Product and Engineering teams is a plus
  • Thrives in a fast-paced, high-growth environment with a high degree of ownership and comfort with ambiguity
  • Bias toward building solutions and taking initiative
  • Based in New York City and available to work in-office five days per week
This is for you if....
  • You have a growth mindset and are eager to learn, adapt, and take ownership of responsibilities
  • You stay calm under pressure and focused on solutions
  • You're service-oriented and solution focused
  • You're eager to support clients going through a meaningful process
  • You enjoy owning complex operational problems from beginning to end.
  • You naturally look for ways to improve systems instead of accepting inefficient processes.
  • You love working across teams, building relationships, solving problems, and making operations more scalable through process improvement and automation.
  • You're energized by high ownership, ambiguity, and the opportunity to shape how a rapidly growing company operates.
This is not for you if....
  • You prefer repetitive work over improving systems.
  • You only enjoy reactive support rather than proactively solving operational problems.
  • You aren't comfortable coordinating multiple stakeholders simultaneously.
  • You prefer narrowly defined responsibilities over broad ownership.
  • You're looking for a remote or hybrid role. We build together in person in NYC.

Apply