Partner Sales Director Jobs in Ohio (NOW HIRING)

As a Partner Sales Executive you will be part of a growing Partner Sales Team and a critical piece of company growth initiatives in EMEA.

• Recruit and onboard new partners and ensure partners achieve revenue and profitability growth goals for the region and segment while aligning with Zendesk’s strategy.
• Run and lead opportunities with partners and Zendesk Direct Sales colleagues.
• Build a powerful ecosystem of partners that are aligned with our Go To Market priorities and amplify the Zendesk brand in the region.
• Achieve partner sales targets, both across new business and expansion opportunities within existing customers.
• Assess capacity and capability from existing partners and recruit, onboard, and enable new partners where gaps exist.
• Enable partners on key Zendesk value propositions and sales plays so they are a true extension of Zendesk to mutual clients.
• Train partners on Zendesk products, systems, Partner Connect portal, and enablement tools.
• Build a joint business plan with each top partner, review progress quarterly, and take remedial actions if gaps in performance exist.
• Align regional sales organizations with relevant partners and ensure strong mutual support and understanding.
• Act as liaison between Zendesk Partner ecosystem and the Zendesk Sales Team to help partners close sales opportunities and facilitate GTM activities and introductions.
• Collaborate with Zendesk Marketing and Partner Marketing to build, track, and implement joint GTM activities for top‑of‑the‑funnel partner pipeline and revenue.
• Ensure high ROI from such investments and timely follow‑up of leads.
• Provide partners with an excellent experience and support their queries across functions.
• Track sales opportunities (leads, deal registration, quotes, etc.) and drive partner revenue generation activities to achieve targets.
• Ensure partners follow Zendesk’s sales methodology, control deals and forecast accurately.
• Maintain a continuous focus on building a strong new business pipeline.
• Become an authority on Zendesk’s products and conduct discovery calls, presentations, and demos with prospects and customers.
• Act as a Zendesk Partner Program ambassador, internally and externally.
• Maintain partner information in CRM and provide accurate weekly forecasts.

• Bachelor’s degree.
• 5+ years or more in business‑to‑business selling, with 3 years in a high‑tech, fast‑paced SaaS company.
• Quota‑carrying experience with a track record of over‑achieving sales targets.
• Proficiency with software applications such as Google Apps, CRM, Docs, Spreadsheets, and Presentations.
• Strong prospecting, excellent time management and organizational capabilities.
• Tenacity, drive, and motivation to exceed expectations.
• Excellent interpersonal and communication skills (verbal and written) and strong video conference presence.
• Proficient in creating business plans with C‑level stakeholders that guide execution with partners and internal stakeholders.
• Significant experience selling within the software/SaaS industry.
• Self‑motivated and accountable with a tenacious work ethic to over‑achieve targets and find innovative solutions to obstacles.
• Flexible and comfortable working in a fast‑paced, high‑growth, collaborative environment.
• Knowledge of a sales methodology (Sandler, Challenger Sales, etc.) is a plus; ability to coach others and experience with forecasting.
• Strong analytical skills and experience building reports and dashboards, working with BI tools is a plus.
• Fluency in English required; Nordic and Benelux languages an advantage.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer.