This role will partner closely with Sales, Product, Engineering, Finance, and executive leadership ... Own and optimize operational processes across the end-to-end customer lifecycle, including pre ...
This role will partner closely with Sales, Product, Engineering, Finance, and executive leadership ... Own and optimize operational processes across the end-to-end customer lifecycle, including pre ...
Channel Account Manager (Federal)
Linthicum, MD · On-site
$123K - $140K/yr
Oversee and optimize channel partner operations by tracking operational key performance indicators (KPIs) and managing deal registration workflows * Coordinate and conduct comprehensive sales ...
Channel Account Manager (Federal)
Linthicum, MD · On-site
$123K - $140K/yr
Oversee and optimize channel partner operations by tracking operational key performance indicators (KPIs) and managing deal registration workflows * Coordinate and conduct comprehensive sales ...
Cyberspace Fires (Targets) Analyst
$135K - $216K/yr
... partner operations * Provides advice to leadership on all principles of the Joint Targeting Cycle toinclude:Focused, Effects-Based, Interdisciplinary, and Systematic Provides support to future ...
Cyberspace Fires (Targets) Analyst
$135K - $216K/yr
... partner operations * Provides advice to leadership on all principles of the Joint Targeting Cycle toinclude:Focused, Effects-Based, Interdisciplinary, and Systematic Provides support to future ...
Cyberspace Fires (Targets) Analyst
Fort George G Meade, MD · On-site
$135K - $216K/yr
... partner operations * Provides advice to leadership on all principles of the Joint Targeting Cycle toinclude:Focused, Effects-Based, Interdisciplinary, and Systematic Provides support to future ...
Cyberspace Fires (Targets) Analyst
Fort George G Meade, MD · On-site
$135K - $216K/yr
... partner operations * Provides advice to leadership on all principles of the Joint Targeting Cycle toinclude:Focused, Effects-Based, Interdisciplinary, and Systematic Provides support to future ...
Cyberspace Fires (Targets) Analyst
Fort George G Meade, MD · On-site
$135K - $216K/yr
... partner operations * Provides advice to leadership on all principles of the Joint Targeting Cycle to include: Focused, Effects-Based, Interdisciplinary, and Systematic Provides support to future ...
Cyberspace Fires (Targets) Analyst
Fort George G Meade, MD · On-site
$135K - $216K/yr
... partner operations * Provides advice to leadership on all principles of the Joint Targeting Cycle to include: Focused, Effects-Based, Interdisciplinary, and Systematic Provides support to future ...
... operations in Washington DC and international markets. The firm, built by former Goldman Sachs ... partners- Source and support buyers and sellers for large BTC and gold transactions- Drive ...
... operations in Washington DC and international markets. The firm, built by former Goldman Sachs ... partners- Source and support buyers and sellers for large BTC and gold transactions- Drive ...
The Client Partner / Senior Client Partner is a seniorbusiness development and technology advisory ... Collaborate across business development, delivery, technology, research, and operational teams to ...
The Client Partner / Senior Client Partner is a seniorbusiness development and technology advisory ... Collaborate across business development, delivery, technology, research, and operational teams to ...
People + Culture Business Partner As a strategic business partner to restaurant operations leadership, the People + Culture Business Partner plays a critical role in achieving CAVA's brand and ...
People + Culture Business Partner As a strategic business partner to restaurant operations leadership, the People + Culture Business Partner plays a critical role in achieving CAVA's brand and ...
CPA Partner
Fairfax, VA · On-site
$119K/yr
Participate in operational and strategic planning initiatives * Collaborate with firm leadership on ... partnership opportunity
Quick apply
CPA Partner
Fairfax, VA · On-site
$119K/yr
Participate in operational and strategic planning initiatives * Collaborate with firm leadership on ... partnership opportunity
PC Business Partner
Washington, DC · On-site
People + Culture Business Partner As a strategic business partner to restaurant operations leadership, the People + Culture Business Partner plays a critical role in achieving CAVA's brand and ...
PC Business Partner
Washington, DC · On-site
People + Culture Business Partner As a strategic business partner to restaurant operations leadership, the People + Culture Business Partner plays a critical role in achieving CAVA's brand and ...
People + Culture Business Partner As a strategic business partner to restaurant operations leadership, the People + Culture Business Partner plays a critical role in achieving CAVA's brand and ...
People + Culture Business Partner As a strategic business partner to restaurant operations leadership, the People + Culture Business Partner plays a critical role in achieving CAVA's brand and ...
PC Business Partner
Washington, DC · On-site
People + Culture Business Partner As a strategic business partner to restaurant operations leadership, the People + Culture Business Partner plays a critical role in achieving CAVA's brand and ...
PC Business Partner
Washington, DC · On-site
People + Culture Business Partner As a strategic business partner to restaurant operations leadership, the People + Culture Business Partner plays a critical role in achieving CAVA's brand and ...
PC Business Partner
Laurel, MD · On-site
People + Culture Business Partner As a strategic business partner to restaurant operations leadership, the People + Culture Business Partner plays a critical role in achieving CAVA's brand and ...
PC Business Partner
Laurel, MD · On-site
People + Culture Business Partner As a strategic business partner to restaurant operations leadership, the People + Culture Business Partner plays a critical role in achieving CAVA's brand and ...
Be Seen First
CPA Partner
Alexandria, VA · On-site
$124K/yr
Participate in operational and strategic planning initiatives * Collaborate with firm leadership on ... partnership opportunity
Quick apply
Be Seen First
CPA Partner
Alexandria, VA · On-site
$124K/yr
Participate in operational and strategic planning initiatives * Collaborate with firm leadership on ... partnership opportunity
CPA Partner
Fairfax, VA · On-site
$119K/yr
Participate in operational and strategic planning initiatives * Collaborate with firm leadership on ... partnership opportunity
Quick apply
CPA Partner
Fairfax, VA · On-site
$119K/yr
Participate in operational and strategic planning initiatives * Collaborate with firm leadership on ... partnership opportunity
Be Seen First
CPA Partner
Alexandria, VA · On-site
$124K/yr
Participate in operational and strategic planning initiatives * Collaborate with firm leadership on ... partnership opportunity
Quick apply
Be Seen First
CPA Partner
Alexandria, VA · On-site
$124K/yr
Participate in operational and strategic planning initiatives * Collaborate with firm leadership on ... partnership opportunity
CPA Partner
Woodbridge, VA · On-site
$115K/yr
Participate in operational and strategic planning initiatives * Collaborate with firm leadership on ... partnership opportunity
Quick apply
CPA Partner
Woodbridge, VA · On-site
$115K/yr
Participate in operational and strategic planning initiatives * Collaborate with firm leadership on ... partnership opportunity
Cleared Azure DevOps Engineer
$140K - $225K/yr
Implement and manage Azure DevOps CI/CD pipelines * Develop and maintain cloud infrastructure as ... Partner with leadership to shape engineering strategy and innovation * Communicate complex ...
Cleared Azure DevOps Engineer
$140K - $225K/yr
Implement and manage Azure DevOps CI/CD pipelines * Develop and maintain cloud infrastructure as ... Partner with leadership to shape engineering strategy and innovation * Communicate complex ...
Be Seen First
CPA Partner
Alexandria, VA · On-site
$124K/yr
Participate in operational and strategic planning initiatives * Collaborate with firm leadership on ... partnership opportunity
Quick apply
Be Seen First
CPA Partner
Alexandria, VA · On-site
$124K/yr
Participate in operational and strategic planning initiatives * Collaborate with firm leadership on ... partnership opportunity
CPA Partner
Woodbridge, VA · On-site
$115K/yr
Participate in operational and strategic planning initiatives * Collaborate with firm leadership on ... partnership opportunity
Quick apply
CPA Partner
Woodbridge, VA · On-site
$115K/yr
Participate in operational and strategic planning initiatives * Collaborate with firm leadership on ... partnership opportunity
Partner Operations information
See Washington salary details
$12.52 - $14.55
0% of jobs
$14.55 - $16.58
12% of jobs
$17.95 is the 25th percentile. Wages below this are outliers.
$16.58 - $18.61
20% of jobs
$18.61 - $20.64
16% of jobs
The median wage is $20.92 / hr.
$20.64 - $22.67
19% of jobs
$24.53 is the 75th percentile. Wages above this are outliers.
$22.67 - $24.70
9% of jobs
$24.70 - $26.73
11% of jobs
$26.73 - $28.76
6% of jobs
$28.76 - $30.79
3% of jobs
$30.79 - $32.82
2% of jobs
$32.82 - $34.85
2% of jobs
$12
$22
$34
How much do partner operations jobs pay per hour?
How does a Partner Operations professional typically collaborate with internal teams and external partners to drive mutual success?
What are partner operations?
What is the difference between Partner Operations vs Partner Account Manager?
| Aspect | Partner Operations | Partner Account Manager |
|---|---|---|
| Primary Focus | Process optimization, partner onboarding, and operational support | Managing partner relationships, sales, and account growth |
| Skills & Certifications | Project management, data analysis, CRM tools | Sales, negotiation, relationship management |
| Work Environment | Cross-functional teams, internal operations | Customer-facing, client relationship management |
| Industry Usage | Technology, SaaS, and B2B services | Technology, SaaS, and B2B services |
While both roles support partner success, Partner Operations focuses on streamlining processes and internal support, whereas Partner Account Managers prioritize maintaining and growing partner relationships and sales.
Is operations a high paying job?
What jobs pay 4000 a week without a degree?
What jobs in the US pay 300,000 a year?
What are the key skills and qualifications needed to thrive as a Partner Operations professional, and why are they important?

Other
Posted 12 days ago
Job description
Antithesis helps engineering teams find and fix bugs that traditional testing misses.
Our platform runs entire systems in a deterministic simulation, breaks them in every imaginable way, and provides engineers with root cause analysis and perfect reproduction. The result is faster debugging, more reliable software, and more confidence in what ships.
As AI accelerates software development, the need for reliable verification is only increasing. Antithesis exists to solve that problem.
We are well-funded, deeply technical, and building a category-defining platform for modern software reliability.
About the Role
We are seeking a strategic Vice President of Customer Operations to lead and scale the operational foundation behind our customer experience organization. This leader will oversee the systems, processes, analytics, and cross-functional programs that support the full customer lifecycle across pre-sales, onboarding, customer success, support, renewals, and account management.
This role will partner closely with Sales, Product, Engineering, Finance, and executive leadership to ensure customers receive a seamless, high-quality experience while enabling the business to scale efficiently. The ideal candidate brings a blend of strategic thinking, operational rigor, customer-centricity, and hands-on leadership experience within high-growth SaaS or technology environments.
You will play a critical role in driving customer retention, operational excellence, customer health visibility, forecasting accuracy, and scalable growth across the organization.
What You'll Do
- Own and optimize operational processes across the end-to-end customer lifecycle, including pre-sales handoffs, onboarding, implementation, adoption, support, renewals, and expansion.
- Partner closely with Customer Success, Support, Professional Services, Sales, and Account Management leadership to improve customer outcomes and operational efficiency.
- Build and scale customer operations infrastructure, including tooling, reporting, automation, forecasting, customer health scoring, segmentation, and lifecycle management programs.
- Establish and track key customer metrics including retention, churn, NPS/CSAT, onboarding effectiveness, support performance, product adoption, and expansion opportunities.
- Drive operational alignment between pre-sales and post-sales teams to improve continuity of the customer experience and reduce friction across the customer journey.
- Develop scalable processes for customer escalations, renewal management, account transitions, customer communications, and executive business reviews.
- Lead capacity planning, operational planning, and resource modeling efforts across customer-facing organizations.
- Partner with executive leadership to develop customer growth strategies, identify operational risks, and improve organizational performance.
- Evaluate and improve CRM, customer success, support, and analytics systems to ensure teams have accurate data and actionable insights.
- Build, mentor, and develop high-performing operational teams while fostering a culture of accountability, collaboration, and customer obsession.
- 10+ years of experience in Customer Operations, Customer Success Operations, Account Management, Customer Experience, or related leadership roles within SaaS, cloud, or hyper-growth technology companies.
- Proven experience overseeing or enabling customer-facing functions including Customer Success, Technical Support, Professional Services, Account Management, and pre-sales operations.
- Strong understanding of enterprise customer lifecycles and post-sales operating models.
- Demonstrated success building scalable operational frameworks, systems, and processes in high-growth environments.
- Strong analytical mindset with experience leveraging data to drive operational improvements, customer retention, forecasting, and executive decision-making.
- Experience building executive dashboards, operational reporting, customer health models, and business review processes.
- Strong cross-functional leadership skills with the ability to influence and collaborate across Sales, Product, Engineering, Finance, and executive stakeholders.
- Hands-on experience with platforms such as Salesforce, Gainsight, Zendesk, HubSpot, or similar customer operations tooling.
- Excellent communication, organizational, and stakeholder management skills with the ability to balance strategic leadership and tactical execution
- Experience supporting enterprise SaaS or highly technical products and customer environments.
- Experience building or scaling global customer operations teams and programs.
- Familiarity with AI-driven customer operations, workflow automation, or digital customer success strategies.
- Experience with subscription-based revenue models, renewal forecasting, and expansion planning.
- Background in scaling Series A through pre-IPO organizations.
- Experience partnering closely with go-to-market, finance, and product organizations on strategic planning initiatives.
- Opportunity to shape and scale the operational foundation of a rapidly growing customer organization.
- Highly visible leadership role with direct impact on customer experience, retention, and company growth.
- Collaborative environment with strong partnership across executive leadership and cross-functional teams.
- Ability to build scalable systems and processes from the ground up while driving meaningful business outcomes.
- Ability to influence strategy, systems, process, and organizational design.
- Fast-paced, high-growth environment with opportunities for ownership, innovation, and career growth.
- Competitive compensation, equity, and benefits package.