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Partner Operations Jobs in Washington (NOW HIRING)

GavinHeath

Partner Operations Liaison

Washington, DC · On-site

Partner Operations Liaison GavinHeath is partnering with a client in the Washington DC metro area looking to add a Partner Operations Liaison to their team. The role is a Direct Hire position.

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How much do partner operations jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for partner operations in Washington is $22.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $25.34 per hour, depending on experience, location, and employer.

How does a Partner Operations professional typically collaborate with internal teams and external partners to drive mutual success?

In a Partner Operations role, you’ll act as a bridge between your company and its partners, working closely with internal teams such as sales, account management, and product to ensure seamless communication and execution. You’ll coordinate onboarding, resolve operational issues, and manage performance metrics to align both parties toward shared goals. Regular meetings, reporting, and process optimization are key aspects, and success often depends on your ability to foster strong relationships and proactively address challenges. This collaborative environment offers opportunities to learn from multiple departments while making a direct impact on partner satisfaction and business growth.

What are Partner Operations?

Partner Operations refers to the teams, processes, and systems that manage and support the relationships between a company and its external partners, such as vendors, resellers, or affiliates. The goal of Partner Operations is to ensure smooth onboarding, effective collaboration, and optimized performance of partnerships. This role often involves data analysis, process improvement, contract management, and communication with both internal teams and external partners. By streamlining these operations, companies can grow their partner ecosystem and achieve better business outcomes.

What is the difference between Partner Operations vs Partner Account Manager?

AspectPartner OperationsPartner Account Manager
Primary FocusProcess optimization, partner onboarding, and operational supportManaging partner relationships, sales, and account growth
Skills & CertificationsProject management, data analysis, CRM toolsSales, negotiation, relationship management
Work EnvironmentCross-functional teams, internal operationsCustomer-facing, client relationship management
Industry UsageTechnology, SaaS, and B2B servicesTechnology, SaaS, and B2B services

While both roles support partner success, Partner Operations focuses on streamlining processes and internal support, whereas Partner Account Managers prioritize maintaining and growing partner relationships and sales.

What are the key skills and qualifications needed to thrive as a Partner Operations professional, and why are they important?

To thrive as a Partner Operations professional, you need strong analytical skills, business acumen, and experience in managing partner relationships, often supported by a degree in business or a related field. Familiarity with CRM platforms (like Salesforce), data analysis tools (such as Excel or Tableau), and workflow management systems is common. Excellent communication, problem-solving abilities, and cross-functional collaboration are vital soft skills in this role. These capabilities ensure efficient partner onboarding, optimize operational processes, and drive successful partnerships that support business growth.
What are the most commonly searched types of Partner Operations jobs in Washington? The most popular types of Partner Operations jobs in Washington are:
What are popular job titles related to Partner Operations jobs in Washington? For Partner Operations jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Partner Operations jobs in Washington look for? The top searched job categories for Partner Operations jobs in Washington are:
Partner Operations jobs near you
Infographic showing various Partner Operations job openings in Washington as of June 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $46,688 per year, or $22.4 per hour.
Partner Operations Liaison

Partner Operations Liaison

GavinHeath

Washington, DC • On-site

Other

Posted 6 days ago

Job description

Partner Operations Liaison

GavinHeath is partnering with a client in the Washington DC metro area looking to add a Partner Operations Liaison to their team. The role is a Direct Hire position.

Responsibilities:
  • Partner Relationship Management
    • Serve as the central point of contact and accountability for our client's strategic partners, as well as targeted emerging partners identified by leadership, across OEMs and Services partners.
    • Work with Sales and Leadership to maintain strategic initiatives and quarterly, review the Strategic Partner list based on current business priorities and growth targets.
    • Own and manage partner deal registrations and pricing coordination for Strategic Partners in collaboration with Sales.
    • Own distribution relationships, Rebate Incentive Agreements, and inform inside and outside sales teams of any new distribution alignment.
    • Maintain continual engagement with partner contacts (calls, events, quarterly business reviews) and record all activities in CRM.
    • Act as the escalation point for partner issues across Sales, Marketing, Technology, and Service Delivery.
    • Recommend and document the appropriate level of partnership for each partner using CRM data, market intelligence, and field feedback.
    • Drive Senior-to-Senior engagement planning and execution in coordination with Sales and Leadership.
    • Attend pertinent meetings, trade shows, and any other events as deemed important to the overall growth strategy
  • Program Development & Enablement
    • Define baseline requirements for each partner, including training, certifications, revenue expectations, and lead behaviors.
    • Build and maintain Partner Levels and their associated benefits and obligations (e.g. Gold, Silver, Strategic).
    • Enable emerging or underdeveloped manufacturers to build federal-ready channel programs (deal reg structure, pricing policy, compliance, GSA/FSS mapping, contract utilization).
    • Drive partner participation in Sales Kickoffs, Partner Advisory Boards, speaking engagements, and awards programs.
  • Sales & Marketing Alignment
    • Coordinate with Sales to target underdeveloped partner patches and increase breadth of field engagement.
    • Partner with Marketing to design and execute co-branded campaigns, lead-sharing agreements, and MDF-backed activities.
    • Align internal teams on partner strategies and ensure they meet partner training and engagement expectations.
  • Market Development Funds (MDF) Stewardship
    • Raise and organize MDF opportunities from partners and make them visible internally.
    • Stay in continual sync with MDF owners (Sales Leadership, Finance, Marketing) to align on priorities.
    • Manage planning, logistics, and execution for MDF-funded efforts, ensuring alignment with partner strategy.
    • Maintain that MDF spend strategy decisions stay with company leadership, while enabling smooth execution.
  • Accountability, Tracking & Incentives
    • Maintain partner/distributer contact info, capabilities, engagement activities, and compliance status.
    • Track engagement history, deal influence, and performance trends over time.
    • Produce partner health scorecards and dashboards.
    • Design and maintain partner incentive structures (SPIFs, lead-sharing rewards, co-marketing incentives) to drive desired behaviors.
    • Implement clear joint pursuit agreements outlining responsibilities and expected outcomes on major opportunities.
    • Run quarterly reviews with each key partner against defined goals.
Qualifications:
  • 5+ years in partner/channel management
  • Market Development Fund program management experience
  • GSA Federal Supply Schedule (FSS) and federal contracting familiarity
  • Distributor relationship management experience
  • Federal Community Relationships
    • Bring established and active relationships with partner contacts across the federal IT community.
    • Existing relationships with federal channel program managers, partner development managers and alliance leadership.
    • A strategic relationship builder who can develop and grow high-impact partner ecosystems
  • Federal Acquisition and Contracting knowledge
    • Working knowledge of federal government acquisition vehicles and contracting processes; RFP award cycles, and how partners engage across Civilian, DOD, and/or Intelligence Community accounts.
  • Ability to travel approximately 40% during peak seasons
    • Support partner meetings, industry events, trade shows, Quarterly Business Reviews (QBRs), and Sales Kickoffs (SKOs).
    • Travel will be concentrated around key industry event seasons and quarterly business review cycles with lighter periods in between.
  • Skilled at aligning Sales, Marketing, and Leadership around shared partner strategies and revenue goals
  • Highly organized with strong attention to detail in managing partner programs, deal registrations, and pricing coordination
  • A proactive communicator who maintains consistent partner engagement and effectively navigates escalations
  • Data-driven, using CRM insights and performance metrics to guide decisions and optimize partner outcomes
  • Accountable and results-oriented, with a track record of driving partner engagement and measurable growth

GavinHeath is an equal opportunity employer. GavinHeath will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation and gender identity), national origin, disability, age, creed, ancestry, genetic information, or any other status protected under applicable federal, state, or local laws.

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