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Partner Operations Manager Jobs in Washington (NOW HIRING)

Ignite IT

Operations Manager

Suitland, MD · Remote

We are seeking an experienced Operations Manager to support and enhance survey operations, customer ... Partner with business stakeholders to identify and implement process improvements related to survey ...

Ignite IT

Operations Manager

Suitland, MD

We are seeking an experienced Operations Manager to support and enhance survey operations, customer ... Partner with business stakeholders to identify and implement process improvements related to survey ...

Kobie Marketing

Operations Manager

Annapolis, MD · Remote

As a partner to some of the world's most recognized brands, we are leaders in loyalty, helping ... Manage the daily operational logistics of the intra-Kobie team respective to the client assigned.

Kobie Marketing

Operations Manager

Annapolis, MD · On-site +1

As a partner to some of the world's most recognized brands, we are leaders in loyalty, helping ... Manage the daily operational logistics of the intra-Kobie team respective to the client assigned.

Tempo by Hilton

Operations Manager

Washington, DC · On-site

Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale ... Operations Exempt Position Reports to: Assistant General Manager Revised 5/8/26

OTO Development

Operations Manager

Washington, DC · On-site

Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale ... Operations Exempt Position Reports to: Assistant General Manager Revised 5/8/26

Freyssinet, Inc

Operations Manager

Sterling, VA · On-site

Overview The Operations Manager is responsible for the overall leadership, coordination, and ... partners. * Oversee all aspects of field operations to ensure quality, efficiency, and customer ...

Freyssinet, Inc

Operations Manager

Sterling, VA

Overview The Operations Manager is responsible for the overall leadership, coordination, and ... partners. * Oversee all aspects of field operations to ensure quality, efficiency, and customer ...

Ehrlich Pest Control

Operations Manager

Sterling, VA · On-site

We pride ourselves on being a trusted partner to many of the world's leading brands and serve ... Our Operations Managers are responsible for training, leading, and developing a team of specialists.

PDS Health

Operations Manager

Fairfax, VA · On-site

$63K/yr

The role of the Operations Manager is to achieve or exceed the budgeted financial performance in ... In partnership with the Owner Dentist, develop and implement precise, realistic, and measurable ...

Freyssinet, Inc

Operations Manager

Sterling, VA · On-site

Overview The Operations Manager is responsible for the overall leadership, coordination, and ... partners. * Oversee all aspects of field operations to ensure quality, efficiency, and customer ...

PDS Health

Operations Manager

Fairfax, VA · On-site

Overview The role of the Operations Manager is to achieve or exceed the budgeted financial ... In partnership with the Owner Dentist, develop and implement precise, realistic, and measurable ...

Akima, LLC

Operations Manager

Herndon, VA · On-site

$154K - $194K/yr

The Operations Manager will serve as the senior operational leader for daily execution, ensuring ... For our government customers , AGT delivers new technologies and partners with leading edge ...

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All JobsPartner Operations Manager JobsPartner Operations Manager Jobs in Washington

Partner Operations Manager information

See Washington salary details

$35.1K

$71.9K

$134.2K

How much do partner operations manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for partner operations manager in Washington is $71,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $87,800.00 per year, depending on experience, location, and employer.

What are Partner Operations Managers?

Partner Operations Managers are professionals responsible for overseeing and optimizing the processes and relationships between a company and its external partners, such as vendors, resellers, or affiliates. They coordinate cross-functional teams to ensure smooth collaboration, resolve operational issues, and drive mutual business growth. Their role often involves analyzing performance metrics, managing partner onboarding, and developing strategies to enhance operational efficiency. By maintaining strong communication and alignment, Partner Operations Managers help maximize value for both the company and its partners.

What are the key skills and qualifications needed to thrive as a Partner Operations Manager, and why are they important?

A Partner Operations Manager typically needs strong analytical skills, experience in business operations, and a relevant degree such as business administration or supply chain management. Familiarity with CRM systems, data analytics tools, and project management software is often required, along with certifications like PMP or Six Sigma being advantageous. Excellent communication, relationship-building, and problem-solving abilities are vital soft skills for collaborating with internal teams and external partners. These combined skills ensure efficient partner management, process optimization, and the achievement of organizational goals.

How does a Partner Operations Manager typically collaborate with cross-functional teams to support partner success?

As a Partner Operations Manager, you'll regularly collaborate with sales, marketing, product, and customer success teams to ensure partner needs are met and operational processes run smoothly. This involves coordinating onboarding, resolving escalations, optimizing workflows, and facilitating clear communication between partners and internal teams. Your role is pivotal in identifying process improvements and aligning goals across departments to drive mutual growth and satisfaction. Effective collaboration and relationship management are key to delivering a seamless partner experience.

What jobs can I get with a BBM?

A BBM (Bachelor of Business Management) can qualify you for roles such as Partner Operations Manager, business analyst, project coordinator, or account manager. These positions often require strong communication, organizational skills, and knowledge of business processes, with some roles requiring experience with tools like CRM or ERP systems.

What is the difference between Partner Operations Manager vs Partner Account Manager?

AspectPartner Operations ManagerPartner Account Manager
Primary FocusStreamlining partner processes, managing operations, and optimizing partner programsManaging relationships, sales, and performance of individual partner accounts
ResponsibilitiesOperational efficiency, partner onboarding, process improvementsAccount growth, renewals, and partner engagement
Skills & CredentialsProject management, operational expertise, communication skillsSales, relationship management, negotiation skills
Work EnvironmentCross-functional teams, internal operationsCustomer-facing, client relationship focus

While both roles involve working with partners, the Partner Operations Manager focuses on optimizing partner processes and operational efficiency, whereas the Partner Account Manager emphasizes managing individual partner relationships and sales performance. Understanding these distinctions helps organizations assign the right responsibilities and find suitable candidates.

What are popular job titles related to Partner Operations Manager jobs in Washington? For Partner Operations Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Partner Operations Manager jobs in Washington look for? The top searched job categories for Partner Operations Manager jobs in Washington are:
What cities in Washington are hiring for Partner Operations Manager jobs? Cities in Washington with the most Partner Operations Manager job openings:
Partner Operations Manager jobs near you
Operations Manager

Operations Manager

Ignite IT

Suitland, MD • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

We are seeking an experienced Operations Manager to support and enhance survey operations, customer engagement initiatives, respondent services, and CRM-related business processes. This role is responsible for overseeing survey onboarding and rollover activities, managing customer communications, maintaining knowledge management resources, supporting operational reporting, and coordinating system integrations.

The ideal candidate will have experience managing complex business processes, supporting CRM platforms, working with cross-functional teams, and driving operational improvements. While familiarity with CRM and workflow systems is beneficial, this role is focused primarily on business operations, process management, system administration, and stakeholder support rather than hands-on application development.

Key Responsibilities

Survey Operations & Program Management

  • Coordinate and manage survey onboarding, setup, configuration, approvals, and rollover activities.
  • Ensure survey programs are launched accurately and on schedule.
  • Support survey workflows, routing processes, service level agreements (SLAs), and respondent communications.
  • Partner with business stakeholders to identify and implement process improvements related to survey operations.
  • Maintain survey-related configurations, user assignments, and operational controls.

Customer Engagement & Respondent Services

  • Support CRM-driven customer engagement and respondent service initiatives.
  • Monitor and improve respondent experiences across communication channels.
  • Collaborate with internal teams to resolve customer service issues and operational challenges.
  • Ensure business processes and workflows are functioning effectively and efficiently.

Marketing Campaign Support

  • Coordinate outreach campaigns and communication efforts supporting survey participation and customer engagement.
  • Support email and SMS communication initiatives and monitor campaign effectiveness.
  • Assist with audience segmentation, communication strategies, and campaign execution.

Knowledge Management & Self-Service Support

  • Maintain knowledge articles, FAQs, topics, and self-service content to support respondents and internal users.
  • Support search functionality and content organization to improve information accessibility.
  • Partner with business teams to ensure knowledge resources remain current and accurate.

Data Management & System Support

  • Coordinate data management activities related to survey onboarding, user assignments, account mappings, and operational processes.
  • Support integrations and data exchanges between CRM systems and related applications.
  • Work with technical teams to troubleshoot data and system issues impacting business operations.
  • Assist in testing and validating system changes and enhancements.

Reporting & Performance Monitoring

  • Develop and maintain operational reports, dashboards, and performance metrics.
  • Track survey activity, customer interactions, operational effectiveness, and service delivery metrics.
  • Analyze trends and provide recommendations to improve efficiency, customer experience, and business outcomes.
  • Prepare reports and presentations for leadership and program stakeholders.

Operational Support & Continuous Improvement

  • Monitor system performance and operational processes to identify issues and improvement opportunities.
  • Coordinate issue resolution efforts with technical and business teams.
  • Support platform upgrades, process enhancements, and modernization initiatives.
  • Participate in Agile teams and continuous improvement efforts to improve business operations and service delivery.

Requirements

  • Bachelor’s degree in Business Administration, Information Systems, Operations Management, or a related field, or equivalent professional experience.
  • 5+ years of experience supporting business operations, CRM platforms, survey management programs, customer engagement initiatives, or related functions.
  • Experience managing complex business processes and cross-functional projects.
  • Strong analytical, organizational, and problem-solving skills.
  • Experience creating reports, dashboards, and operational metrics.
  • Strong communication and stakeholder management skills.
  • Experience working in Agile or fast-paced operational environments.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance