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My Virtual Resources LLC

Virtual Receptionist

$22/hr

Virtual Receptionist (Home Services / Painting Clients) Remote | Contract (1099) | Part-Time to ... Lead Desk Trainer * Team Lead VA If you're dependable, coachable, and strong with customers, there ...

Koniag, Inc.

Part-Time Help Desk Technician

Arlington, VA · On-site

$28 - $32/hr

Koniag Data Solutions, LLC a Koniag Government Services company , is seeking a Part- Time Help Desk ... Working knowledge of and experience working with Virtual Desktop Infrastructure (VDI), especially ...

Art of Problem Solving

Front Desk Associate

Austin, TX · On-site

$16/hr

As part-time front desk staff at our location in Austin, TX , you will answer phone calls and ... AoPS Academy brings the AoPS methodology to small live physical and virtual classrooms. We offer a ...

Art of Problem Solving

Front Desk Associate

San Diego, CA · On-site

$20/hr

As part-time front desk staff at our location in San Diego, CA, you will answer phone calls and ... AoPS Academy brings the AoPS methodology to small live physical and virtual classrooms. We offer a ...

Art of Problem Solving

Front Desk Associate

Summit, NJ

$18/hr

As part-time front desk staff at our location in Millburn, you will answer phone calls and emails ... AoPS Academy brings the AoPS methodology to small live physical and virtual classrooms. We offer a ...

Art of Problem Solving

Front Desk Associate

Millburn, NJ · On-site

$18/hr

As part-time front desk staff at our location in Millburn, you will answer phone calls and emails ... AoPS Academy brings the AoPS methodology to small live physical and virtual classrooms. We offer a ...

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How much do part time virtual desk jobs pay per year?

As of Jun 9, 2026, the average yearly pay for part time virtual desk in the United States is $61,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $72,000.00 per year, depending on experience, location, and employer.
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Part Time Virtual Desk jobs near you

Virtual Agent

Center for Physical Rehabilitation

Grand Rapids, MI

Part-time

Posted 8 days ago

Job description

Company Description

Position Type: Full-Time or Part-Time

Location: On-Site (In-Clinic Support Hub)

Reports To: Business Office Manager

The Center for Physical Rehabilitation specializes in all-inclusive therapy services in a friendly, compassionate, and upbeat atmosphere. Our state-of-the-art facilities are located throughout greater Grand Rapids with extended hours. Independent with local ownership since 1994, we can work with the most qualified healthcare professionals in West Michigan. Our goal is to get our patients back to life without limits.

Join our friendly, family-oriented team!

Job Description

The Virtual Agent supports our outpatient physical therapy clinics by managing real-time check-ins through our virtual platform. Although the role uses virtual check-in technology, this position is fully on-site and works out of our administrative support location. The Virtual Agent helps patients begin their care sooner by reducing wait times, streamlining front-desk workflow, and assisting clinical teams with essential administrative tasks.

This position is central to maintaining a smooth patient experience, ensuring professionalism, accuracy, and strong communication with both patients and clinic staff.

Patient Check-In & Support

  • Greet patients virtually through our check-in system and provide clear, friendly guidance throughout the process.
  • Verify patient identity, insurance status on file, appointment times, and clinic location.
  • Assist patients with self-check-in when appropriate and connect with them directly if they need help.
  • Run payments, collect co-pays, and confirm credit card on file when applicable.
  • Assist patients who request to speak with a live agent for questions or concerns

Administrative & Operational Tasks

  • Complete assigned administrative tasks such as plan-of-care follow-up, documentation checks, visit tracking, and other support tasks directed by the Business Office Manager.
  • Manage active check-in queues across multiple clinics, prioritizing patients efficiently and communicating delays when needed.
  • Document patient interactions accurately in the EMR and communication platforms.
  • Coordinate with clinic staff to ensure smooth handoff of information between the virtual desk and the care team.

Technology & System Navigation

  • Navigate WelcomeWare (or similar virtual check-in systems), EMR software, payment platforms, and secure communication tools.
  • Identify and report system or workflow issues promptly.
  • Utilize multiple monitors and software programs simultaneously.
Qualifications
  • High school diploma or equivalent required; additional healthcare or administrative experience preferred.
  • Strong communication and customer-service skills with a calm, professional presence.
  • Ability to multitask across clinics and manage a fast-paced patient flow.
  • Confident navigating technology, software systems, and virtual communication tools.
  • Organized, detail-oriented, and comfortable following structured processes.
  • Knowledge of clinic operations or front-desk workflow is helpful but not required
  • Ability to maintain confidentiality and comply with HIPAA at all times.

Ideal Candidate Traits

  • Personable, patient-focused, and confident in customer-facing communication.
  • Thrives in a dynamic environment where priorities can shift quickly.
  • Team-oriented and willing to support both front-desk and administrative workflows.
  • Comfortable learning new systems and adapting to updated procedures.
Additional Information

Work Environment

  • Fully on-site at our administrative support location-this is not a remote position.
  • Requires consistent attendance, punctuality, and the ability to work scheduled shifts aligned with clinic hours.
  • Work typically involves sitting at a workstation with multiple monitors and frequent communication with clinics.

Apply