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Mortgage Connect

Service Desk Analyst

Coraopolis, PA · On-site

$19.50 - $26.75/hr

... temporary workarounds as appropriate, and designs permanent solutions aimed at increasing ... Experience with VMWare virtual desktops * Strong customer service skills * Strong written and oral ...

Mortgage Connect

Service Desk Analyst

Coraopolis, PA

$19.50 - $26.75/hr

... temporary workarounds as appropriate, and designs permanent solutions aimed at increasing ... Experience with VMWare virtual desktops * Strong customer service skills * Strong written and oral ...

AA2IT

Front Desk Receptionist

Santa Clara, CA

$20/hr

Help visitors and temporary staff with badge creation and access setup. * Ensure security protocols ... or virtual Kindly share your resume with answers: Q1: How many years of exp as Corporate ...

TEGNA Inc.

Story Desk Editor

Indianapolis, IN · On-site

Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute ... nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual ...

Bishop Museum

Help Desk Technician

Honolulu, HI

$28.85 - $36.54/hr

Employment Type: Full-Time, Hourly, Non-Exempt Temporary/Permanent: Permanent Deadline to Apply ... This role is also responsible for maintaining and supporting physical and virtual infrastructure in ...

Bishop Museum

Help Desk Technician

Honolulu, HI · On-site

$28.85 - $36.54/hr

Employment Type: Full-Time, Hourly, Non-Exempt Temporary/Permanent: Permanent Deadline to Apply ... This role is also responsible for maintaining and supporting physical and virtual infrastructure in ...

Level One Personnel

Be Seen First

Help Desk Technician

Gaithersburg, MD · Remote

$11.50 - $12.50/hr

Knowledge in Ticketing Systems, VPN, Virtual environments, and Active Directory a plus * May ... Level One Personnel services range from traditional temporary placement to partnering with ...

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How much do temporary virtual desk jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for temporary virtual desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Virtual Desk jobs? The most popular types of Virtual Desk jobs are:
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Windows Desktop Support Technician

Windows Desktop Support Technician

Edgewater Federal Solutions, Inc.

Albuquerque, NM • On-site

$18.25 - $23.25/hr

Full-time

Posted 7 days ago

Job description

Overview
Edgewater Federal Solutions is seeking a Windows Desktop Support Technician.
The candidate will support the Computer Field Services and provide second-tier, desk-side computer support of computing hardware and software in NM, CA, D.C., and NV. Support is provided in both the unclassified and classified arenas, across the general campus, including in high-security buildings (HSBs). The operating systems supported include approved and authorized versions of MS Windows, MacOS, and Linux (RHEL, Ubuntu). The hardware supported includes laptops, desktops, thin/zero clients running desktop-as-a-service (DaaS), virtual-desktop infrastructure, and associated peripheral devices.
Responsibilities
  • Provide prompt response to all assigned service requests, ensuring the standard performance requirement is met.
  • Troubleshoot the system problems & complete repair in a timely & efficient manner, insuring minimal recurrence of problem (rework).
  • If unable to repair on initial visit, validate the user's problem & provide information on a temporary work around, if necessary, to allow the customer to continue to work, until the system is repaired.
  • Effectively use remote assistant tools, knowledge base, & other tools to diagnose as appropriate & wherever available in the repair customer issues within target time limits.
  • Provide the customer with regular communication regarding status of repair/install including notification when repairs are complete.
  • Communicate with customer appropriate advice & techniques to avoid future incidents of a similar nature.
  • Appropriately document all required information into the ticket tracking system.
  • Ensure system is appropriately secured (case is locked, system password protected, etc.).
  • Complete site specific, preventative maintenance checklist. If needed, escalate to the appropriate IT support for resolution if problem cannot be handled within provided time constraints.
  • Meet required productivity expectations, including Field Service Team metrics.
  • Meet or exceed all performance service level targets.
  • Make every attempt, to resolve service requests remotely.
  • Partner with team members to communicate new solutions and assist other technicians when volume is low.
  • Contribute to the knowledgebase (KB) through research of articles, training courses, on the job learning, etc. Participate in IT projects. .
  • Create & maintain knowledge.
  • Exercise appropriate workflow & time management.
  • Other duties as assigned.

Qualifications
Required:
  • HS Diploma and a minimum 1 year, or more, of directly related experience that demonstrates the knowledge, skills, and ability to perform the duties.
  • Related experience may be substituted for relevant education and vice versa.
  • Must be able to obtain and maintain a U.S. Dept. of Energy Clearance
  • U.S. Citizenship is required.
  • Must have a working knowledge of PC operations which include hardware, network settings, operating system, & MS Office applications.
  • 6 months of customer help desk experience
  • Intermediate to expert virtual desk expertise (related to equipment connectivity for computing customer). Ability to type 35 WPM

Desired:
  • Experience in the current customer environment
  • Associates Degree or bachelor's degree in information technology, or related discipline.
  • Experience with ServiceNow.
  • Experience with KCS methodology.
  • Any additional requirements determined by the Service Manager.
  • Ability to type 50+ WPM

Examples of Relevant Certifications:
A+, NET+, ACMT, Microsoft Fundamentals, etc., ITIL v4 Foundations Certification, KCS Foundations, CompTia Certifications, ACSP or JAMF Certs
About Us:
Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.
It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law

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