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Part Time Virtual Call Center Jobs in Raleigh, NC

footprint Solutions

Part Time Merchandiser

Raleigh, NC · On-site

$13/hr

Description Flexible Schedule, Part time - typically 1 to 2 days per week, 2 to 4 hours per day ... Virtual training provided and access to a 7 day a week service center. * 401k with company match ...

Asbury Village

RN Supervisor (Part-Time)

Raleigh, NC

... Health Center as well as for responding to medical emergencies on campus when on duty. We offer ... For immediate consideration, please call our Recruitment Line to schedule a time and tour our ...

New

Supercuts

Part Time Licensed Hair Stylist

Durham, NC · On-site

$25 - $35/hr

Join our fun team and salon at a very busy shopping center located at the Commons at University ... For IMMEDIATE CONSIDERATION & to set up an INTERVIEW, please call/text Brett @ 984-349-4239.

Supercuts

Part Time Licensed Hair Stylist

Durham, NC · On-site

$25 - $35/hr

Join our fun team and salon at a very busy shopping center located at the Commons at University ... For IMMEDIATE CONSIDERATION & to set up an INTERVIEW, please call/text Brett @ 984-349-4239.

Compass Group

NUTRITION OPERATOR

Raleigh, NC · On-site

$20/hr

Schedule : Full time and part time schedules; 12 hour shifts. Monday through Sunday, hours may vary. More details upon interview. * Requirement : Previous hospitality and call center experience ...

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All JobsCall Center JobsPart Time Virtual Call Center JobsPart Time Virtual Call Center Jobs in Raleigh, NC

Part Time Virtual Call Center information

What are common challenges faced by part time virtual call center agents, and how can they be managed?

Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.

What is a part time virtual call center?

Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.

What skills and qualifications are needed to thrive as a part time virtual call center representative?

To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.

What is the difference between Part Time Virtual Call Center vs Customer Service Representative?

AspectPart Time Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Required CredentialsBasic computer skills, headset, sometimes prior call center experienceHigh school diploma, communication skills
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.

What are the most commonly searched types of Virtual Call Center jobs in Raleigh, NC?

The most popular types of Virtual Call Center jobs in Raleigh, NC are:

What are popular job titles related to Part Time Virtual Call Center jobs in Raleigh, NC?

For Part Time Virtual Call Center jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Part Time Virtual Call Center jobs in Raleigh, NC look for?

The top searched job categories for Part Time Virtual Call Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Part Time Virtual Call Center jobs?

Cities near Raleigh, NC with the most Part Time Virtual Call Center job openings:

Part Time Virtual Call Center jobs near you
Infographic showing various Part Time Virtual Call Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 25% Full Time, 50% Part Time, and 25% Contract. Highlights an 50% In-person, and 50% Remote job distribution.

Customer Service Representative - ON CALL

HeiTech Services, Inc

Morrisville, NC • On-site

$14.50 - $18.75/hr

Full-time, Part-time

Re-posted 26 days ago

Job description

Join a mission-driven team supporting the United States Citizenship and Immigration Services (USCIS) Application Support Center (ASC) as an ON CALL - Customer Service Representative (Biometrics Fingerprinting Technician). In this customer-facing role, you will assist individuals through the immigration application process by collecting biometric information and providing exceptional service in a professional government environment.
No prior fingerprinting experience is required-paid training is provided. Candidates with backgrounds in customer service, administrative support, retail, banking, healthcare, hospitality, or security are encouraged to apply.
This is not a regular Full Time or regular Part-Time position; it is a Casual On-Call position.
  • ON-CALL employees are expected to be available all five days, Monday through Friday from the hours of 7:45 am to 4:15 pm for substitute coverage as needed at the site.
  • All efforts are made to notify On-Call personnel in advance of the site on-call needs, however, occasionally employees are notified the night before or the day of need. Interested candidates must meet this availability.
  • In this position, hours are not guaranteed, and employees are on an "as needed" basis so a steady income stream cannot be guaranteed.
  • The On-Call position is a perfect fit for candidates with flexibility, seeking supplemental income, and for those who still want to be active in a work environment without a committed schedule.

Primary Responsibilities:
  • Complete biometrics registration (fingerprints, photographs, signatures) for applicants seeking legal immigration to the United States.
  • Verify all who enter the ASC are approved applicants and visitors while ensuring they adhere to all facility processes and procedures to maintain operational efficiency.
  • Provide front-line customer service as representatives of HeiTech Services, our partner Amentum and on behalf of the United States Government.
  • This position must be able to work with the public, display a cheerful and inviting demeanor, manage the applicants with sensitivity and courtesy, and ensure the applicant is treated with respect as a customer of the USCIS ASC.

Requirements
Skills and Abilities Required:
  • Must be able to obtain and maintain a government-issued suitability clearance.
  • Must be able to speak and write in English.
  • Ability to stand upright on one's feet for scheduled shift duration, excluding meals and breaks
  • Ability to hold and grasp applicants' hands to obtain quality fingerprints
  • Ability to work in a high-paced environment with the public
  • Ability to type and use basic computer skills
  • Successful completion of the biometrics training and certification within 60 days

Minimum Education and Experience Required:
  • High School Diploma or equivalent
  • Demonstrated experience in customer service

Desired Skills: Ability to speak a foreign language
Must be US Citizen and able to obtain a government clearance.
HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other protected status under applicable law.
If you require a reasonable accommodation during the application process, please contact us at HR@HeiTechServices.com.
HeiTech Services may utilize technology-assisted tools, including artificial intelligence, to support the review of application materials. These tools are used to enhance efficiency; however, all hiring decisions are made by human reviewers in accordance with federal hiring guidelines.

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