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Full Time Call Center Directv Jobs in Raleigh, NC

Excel Fitness

Member Support Expert

Durham, NC · On-site

$15/hr

Position Type : Full Time position Department : Member Support Center (Call Center) Compensation : $15.00 per hour Available Shifts (Tues - Sat) (Thurs-Mon), Full Time Only): Tuesday - Saturday 1pm ...

Excel Fitness

Member Support Expert

Durham, NC · On-site

$15/hr

Position Type : Full Time position Department : Member Support Center (Call Center) Compensation : $15.00 per hour Available Shifts (Tues - Sat) (Thurs-Mon), Full Time Only): Tuesday - Saturday 1pm ...

Prometric

Test Center Administrator (FT)

Raleigh, NC · On-site

$16.70/hr

Vacation AVAILABLE SCHEDULE: * Full Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

CMC Electric

Customer Service Rep (CSR)

Clayton, NC · On-site

$15 - $17/hr

CMC Electric, LLC. of Clayton, NC is searching for a full-time Customer Service Rep (CSR) for ... We gladly offer our call center Reps a competitive wage of $15-$17 per hour, which is based on ...

AMBA

Inside Sales Insurance Specialist

Raleigh, NC · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Cary, NC · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Cary, NC · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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All JobsCall Center Directv JobsFull Time Call Center Directv JobsFull Time Call Center Directv Jobs in Raleigh, NC

Full Time Call Center Directv information

See Raleigh, NC salary details

$10

$17

$26

How much do full time call center directv jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for full time call center directv in Raleigh, NC is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Full Time Call Center Directv vs Full Time Customer Service Representative?

AspectFull Time Call Center DirectvFull Time Customer Service Representative
CredentialsHigh school diploma or equivalent; training on Directv productsHigh school diploma or equivalent; general customer service skills
Work EnvironmentCall center setting, handling Directv-related inquiriesCall center or retail environment, handling various customer issues
Industry UsageTelecommunications, satellite TV servicesVarious industries including retail, telecom, and service providers
Common Search/ComparisonYesYes

Full Time Call Center Directv roles focus specifically on satellite TV services, requiring product-specific training. In contrast, Full Time Customer Service Representatives handle a broader range of customer issues across multiple industries. Both roles involve call center work and require strong communication skills, but Directv positions are more specialized in telecommunications and satellite services.

What are the key skills and qualifications needed to thrive as a Full Time Call Center DirecTV Representative, and why are they important?

To thrive as a Full Time Call Center DirecTV Representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with CRM software, call management systems, and DirecTV product knowledge are typically required. Patience, problem-solving abilities, and a positive attitude help you excel in handling customer inquiries and resolving issues. These skills ensure efficient service delivery, customer satisfaction, and contribute to the company's reputation and retention goals.

What are some common challenges faced by Full Time Call Center employees at DIRECTV, and how can they be addressed?

Full Time Call Center employees at DIRECTV often encounter challenges such as handling high call volumes, navigating complex customer issues, and maintaining service quality under pressure. To overcome these, it’s important to become familiar with company resources and scripts, actively listen to customers, and utilize support from team leads or supervisors. Regular training and open communication with colleagues can also help employees stay updated on product changes and improve their problem-solving skills, making the work environment more collaborative and supportive.

What does a Full Time Call Center DIRECTV employee do?

A Full Time Call Center DIRECTV employee is responsible for handling customer inquiries, providing technical support, processing service requests, and resolving billing or account issues over the phone. They serve as the primary point of contact between customers and DIRECTV, ensuring a positive customer experience. These employees are typically expected to handle a high volume of calls in a fast-paced environment while maintaining professionalism and meeting performance goals. Full time roles generally require a set schedule of 40 hours per week and may include evenings, weekends, or holidays.
What are popular job titles related to Full Time Call Center Directv jobs in Raleigh, NC? For Full Time Call Center Directv jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Full Time Call Center Directv jobs in Raleigh, NC look for? The top searched job categories for Full Time Call Center Directv jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Full Time Call Center Directv jobs? Cities near Raleigh, NC with the most Full Time Call Center Directv job openings:
Full Time Call Center Directv jobs near you
Call Center Customer Service Professional - IV

Call Center Customer Service Professional - IV

Indotronix International Corporation

Cary, NC • On-site

$62/hr

Full-time

Posted 6 days ago

Job description

Call Center Customer Service Professional - IV | Cary, North Carolina, United States Call Center Customer Service Professional - IV Location: Cary, NC | Hybrid (On-site: Tue-Thu, Remote: Mon & Fri) | Full Time [About the Role] Join a dynamic, 24/7/365 service operations team as a Call Center Customer Service Professional - IV. In this high-impact position, you will leverage your extensive technical support background to provide exceptional service, resolve complex problems, and ensure operational excellence for our customers. This hybrid role offers you a balanced work environment with opportunities for ongoing learning and advancement. [Responsibilities] - Serve as the critical point of contact for inbound customer service calls, performing in-depth diagnostics and troubleshooting to resolve technical issues rapidly. - Execute proactive outbound communications to internal teams and external customers to accelerate task completion, resolve escalations, and deliver clear user education on established processes. - Strategically escalate issues to management, specialized support teams, or external repair organizations to minimize downtime and expedite resolutions. - Keep customers informed with consistent, clear updates on ticket status, expected resolution times, and final outcomes, building strong relationships and ensuring high satisfaction. - Adapt to a rotating 24/7/365 shift schedule, starting with comprehensive day shift training and opportunities to move across shifts based on business needs. [Required Skills and Experience] - 7-10 years of hands-on experience in technical support, customer service, or service desk environments - Strong diagnostic and troubleshooting abilities - Outstanding communication and customer engagement skills - US Citizen with eligibility for Public Trust clearance - Ability to thrive in a fast-paced, multi-shift operation [Preferred Skills] - Prior Verizon service experience (highly valued) [Benefits] - Competitive compensation up to $62/hr - Hybrid work model for enhanced work-life balance - Comprehensive training and professional development - Exposure to mission-critical technology and high-impact customer interactions - Collaborative, supportive team culture - Career advancement within a nationally recognized organization [How to Apply] If you are dedicated to delivering exceptional customer experiences and meet the qualifications, apply now to join our Cary, NC team. Local candidates only.
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About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US

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