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Full Time Call Center Directv Jobs in Raleigh, NC

Excel Fitness

Member Support Expert

Durham, NC · On-site

$15/hr

Position Type : Full Time position Department : Member Support Center (Call Center) Compensation : $15.00 per hour Available Shifts (Tues - Sat) (Thurs-Mon), Full Time Only): Tuesday - Saturday 1pm ...

Excel Fitness

Member Support Expert

Durham, NC · On-site

$15/hr

Position Type : Full Time position Department : Member Support Center (Call Center) Compensation : $15.00 per hour Available Shifts (Tues - Sat) (Thurs-Mon), Full Time Only): Tuesday - Saturday 1pm ...

Prometric

Test Center Administrator (FT)

Raleigh, NC · On-site

$16.70/hr

Vacation AVAILABLE SCHEDULE: * Full Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

CMC Electric

Customer Service Rep (CSR)

Clayton, NC · On-site

$15 - $17/hr

CMC Electric, LLC. of Clayton, NC is searching for a full-time Customer Service Rep (CSR) for ... We gladly offer our call center Reps a competitive wage of $15-$17 per hour, which is based on ...

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Full Time Call Center Directv information

See Raleigh, NC salary details

$10

$17

$26

How much do full time call center directv jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for full time call center directv in Raleigh, NC is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Full Time Call Center Directv vs Full Time Customer Service Representative?

AspectFull Time Call Center DirectvFull Time Customer Service Representative
CredentialsHigh school diploma or equivalent; training on Directv productsHigh school diploma or equivalent; general customer service skills
Work EnvironmentCall center setting, handling Directv-related inquiriesCall center or retail environment, handling various customer issues
Industry UsageTelecommunications, satellite TV servicesVarious industries including retail, telecom, and service providers
Common Search/ComparisonYesYes

Full Time Call Center Directv roles focus specifically on satellite TV services, requiring product-specific training. In contrast, Full Time Customer Service Representatives handle a broader range of customer issues across multiple industries. Both roles involve call center work and require strong communication skills, but Directv positions are more specialized in telecommunications and satellite services.

What are the key skills and qualifications needed to thrive as a Full Time Call Center DirecTV Representative, and why are they important?

To thrive as a Full Time Call Center DirecTV Representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with CRM software, call management systems, and DirecTV product knowledge are typically required. Patience, problem-solving abilities, and a positive attitude help you excel in handling customer inquiries and resolving issues. These skills ensure efficient service delivery, customer satisfaction, and contribute to the company's reputation and retention goals.

What are some common challenges faced by Full Time Call Center employees at DIRECTV, and how can they be addressed?

Full Time Call Center employees at DIRECTV often encounter challenges such as handling high call volumes, navigating complex customer issues, and maintaining service quality under pressure. To overcome these, it’s important to become familiar with company resources and scripts, actively listen to customers, and utilize support from team leads or supervisors. Regular training and open communication with colleagues can also help employees stay updated on product changes and improve their problem-solving skills, making the work environment more collaborative and supportive.

What does a Full Time Call Center DIRECTV employee do?

A Full Time Call Center DIRECTV employee is responsible for handling customer inquiries, providing technical support, processing service requests, and resolving billing or account issues over the phone. They serve as the primary point of contact between customers and DIRECTV, ensuring a positive customer experience. These employees are typically expected to handle a high volume of calls in a fast-paced environment while maintaining professionalism and meeting performance goals. Full time roles generally require a set schedule of 40 hours per week and may include evenings, weekends, or holidays.
What are popular job titles related to Full Time Call Center Directv jobs in Raleigh, NC? For Full Time Call Center Directv jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Full Time Call Center Directv jobs in Raleigh, NC look for? The top searched job categories for Full Time Call Center Directv jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Full Time Call Center Directv jobs? Cities near Raleigh, NC with the most Full Time Call Center Directv job openings:
Full Time Call Center Directv jobs near you
Service Call Center Technician

Service Call Center Technician

Air Clean Systems

Creedmoor, NC • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Job Description

CS Medical

Job Title: Service Call Center Technician

Department or Division: Service

Reports To: CS Medical Service Manager


The CS Medical Service Call Center Technician, reporting directly to the CS Medical Service Manager, is a Service employee within the CS Medical Service Department based upon (including, but not specific to) applicable education, continuing education/industry professional certification(s), and years of experience within a technical service environment. The Service Call Center Technician acts as a point of contact for the Service Department’s technical issues related to applicable internal and external (customer-owned) equipment. These technical issues are processed via telephonic, email, and fax.

Essential Tasks, Duties, and Responsibilities:

  1. Receives and resolves external customer generated telephonic, e-mail, and fax issues/complaints related to external (customer-owned) equipment. For CS Medical and parent companies.
  2. Creates Service documents, coordinates the inter-departmental use-of, and files accordingly in the Service Department’s central repository.
  3. Assists in the attainment of a high level of customer feedback, complies with quality standards, and executes Service plans.
  4. Complete all duties and task while maintaining compliance to the CS Medical Quality System

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

  • Associate Degree in a technical discipline or equivalent work experience
  • One to three years related experience in a medical device environment or equivalent
  • Strong verbal, interpersonal, and oral communication skills with effective writing and graphical skills
  • High level of computer proficiency including MS Office Suite, Word, Excel and ERP business systems applications
  • High level of customer service and satisfaction skills
  • Attention to detail a must

Preferred Qualifications

  • Bachelor’s Degree in related field or equivalent

Location

This position will be based at our Creedmoor, NC headquarters.

Terms of Employment

This is a full-time, non-exempt, hourly position.

Hours

The general hours shall be Monday – Friday, 8:00am to 5:00pm with an hour break for lunch. These hours will vary depending on the Service Technicians travel schedule.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The employee is occasionally exposed to a variety of extreme conditions. Work is regularly performed in a combination of office and warehouse environments.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to sit, stand, and/or walk. The employee must occasionally be able lift and carry up to 80 pounds.

Travel

Requires no travel.

Benefits

Compensation package includes 401K plan, Paid Time Off, health insurance and life insurance.

Employees must be authorized to work lawfully for any employer in the United States. CS Medical prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetic information.

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