ZipRecruiter

Log In

2

Full Time Call Center Directv Jobs in Raleigh, NC

Summit BHC

Intake RN- Full Time- Night Shift

Garner, NC · On-site

Intake RN- Full Time- Night Shift | Raleigh Oaks Behavioral Health | Garner, North Carolina About ... Provides additional coverage for the Call Center Team - e.g. answers phones, processes admission ...

Civic Credit Union

Workforce Management Scheduler

Raleigh, NC · On-site

$18.25 - $23.50/hr

Minimum 4 - 6 years of call center experience. * Experience working with workforce management tools ... and FTE (Full-Time Equivalent). * Excellent problem-solving skills and the ability to make ...

Revco Solutions

Collection Specialist

Durham, NC · On-site

$15/hr

Job Type Full-time Description *On-site* APPLY TODAY!! Full-Time Collection Specialist We are ... One (1) year Customer Service and/or Call Center experience * Analytical, Problem-Solving, and ...

previous pagenext page

Showing results 21-40

All JobsCall Center Directv JobsFull Time Call Center Directv JobsFull Time Call Center Directv Jobs in Raleigh, NC

Full Time Call Center Directv information

See Raleigh, NC salary details

$10

$17

$26

How much do full time call center directv jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for full time call center directv in Raleigh, NC is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.70 per hour, depending on experience, location, and employer.

What does a full time call center DIRECTV employee do?

A Full Time Call Center DIRECTV employee is responsible for handling customer inquiries, providing technical support, processing service requests, and resolving billing or account issues over the phone. They serve as the primary point of contact between customers and DIRECTV, ensuring a positive customer experience. These employees are typically expected to handle a high volume of calls in a fast-paced environment while maintaining professionalism and meeting performance goals. Full time roles generally require a set schedule of 40 hours per week and may include evenings, weekends, or holidays.

What are the key skills and qualifications needed to thrive as a full time call center DIRECTV employee?

To thrive as a Full Time Call Center DirecTV Representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with CRM software, call management systems, and DirecTV product knowledge are typically required. Patience, problem-solving abilities, and a positive attitude help you excel in handling customer inquiries and resolving issues. These skills ensure efficient service delivery, customer satisfaction, and contribute to the company's reputation and retention goals.

What are some common challenges faced by full time call center DIRECTV employees, and how can they be addressed?

Full Time Call Center employees at DIRECTV often encounter challenges such as handling high call volumes, navigating complex customer issues, and maintaining service quality under pressure. To overcome these, it’s important to become familiar with company resources and scripts, actively listen to customers, and utilize support from team leads or supervisors. Regular training and open communication with colleagues can also help employees stay updated on product changes and improve their problem-solving skills, making the work environment more collaborative and supportive.

What is the difference between Full Time Call Center Directv vs Full Time Customer Service Representative?

AspectFull Time Call Center DirectvFull Time Customer Service Representative
CredentialsHigh school diploma or equivalent; training on Directv productsHigh school diploma or equivalent; general customer service skills
Work EnvironmentCall center setting, handling Directv-related inquiriesCall center or retail environment, handling various customer issues
Industry UsageTelecommunications, satellite TV servicesVarious industries including retail, telecom, and service providers
Common Search/ComparisonYesYes

Full Time Call Center Directv roles focus specifically on satellite TV services, requiring product-specific training. In contrast, Full Time Customer Service Representatives handle a broader range of customer issues across multiple industries. Both roles involve call center work and require strong communication skills, but Directv positions are more specialized in telecommunications and satellite services.

What are popular job titles related to Full Time Call Center Directv jobs in Raleigh, NC?

For Full Time Call Center Directv jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Full Time Call Center Directv jobs in Raleigh, NC look for?

The top searched job categories for Full Time Call Center Directv jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Full Time Call Center Directv jobs?

Cities near Raleigh, NC with the most Full Time Call Center Directv job openings:

Full Time Call Center Directv jobs near you
Infographic showing various Full Time Call Center Directv job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,500 per year, or $17.5 per hour.

Patient & Insurance Account Resolution Specialist

Revco Solutions

Durham, NC • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Job Type
Full-time
Description
***First 90 Days 100% On-Site*** Hybrid Following - 3 Days in Office, 2 Days Remote
Join Our High-Energy Healthcare Call Center Team!
At Revco Solutions we provide exceptional customer service to the patients we service. As a leading healthcare call center, we are seeking highly motivated individuals to join our high-energy call center team. If you are passionate about helping others, thrive in a fast-paced environment, and are committed to delivering outstanding customer service, we want you to be part of our team!
As a Patient Account Specialist, you will play a vital role in assisting the patients we serve by ensuring they receive the support and guidance they need. You will assist the patient with understanding their account and then work with the patient on resolving their balance.
Revco has a performance-based incentive plan, that includes a monthly bonus, as well as a hybrid in office/work from home opportunity.
Pay: $20/hr
Other Benefits Include:
  • Medical, Dental, Vision, Life and Disability Coverage
  • 401(k) Savings Plan with Company Match
  • Paid Time Off (PTO)
  • Paid Holidays
  • Monthly Bonus Plan
  • Hybrid opportunities

As a valued team member your responsibilities will include:
  • Answering inbound calls from patients and addressing any inquiries, concerns, or requests with empathy and professionalism.
  • Assisting patients with insurance inquiries, claims, and billing matters.
  • Providing information about medical procedures, services, and general healthcare inquiries.
  • Documenting patient interactions and updating relevant systems according to established guidelines.

POST-CLEARANCE ASSIGNMENT - GOVERNMENT INSURANCE FOLLOW-UP
Following successful completion of the required government background and clearance process, the Specialist will transition to the Government Insurance Follow-Up team.
Responsibilities will include:
  • Conduct detailed analysis and follow-up on outstanding government insurance claims to support timely and accurate resolution in accordance with payer guidelines.
  • Communicate with insurance carriers, patients, and other appropriate parties to investigate and resolve outstanding accounts.
  • Research and resolve claim denials, rejections, underpayments, and payment delays.
  • Initiate appropriate billing corrections, appeals, resubmissions, and follow-up activities.
  • Prepare and submit required claim documentation, which may include EOBs, itemized statements, medical records, and other supporting documentation.
  • Respond to payer and patient inquiries regarding outstanding or delinquent claims.
  • Utilize payer portals, Electronic Health Records (EHR), patient accounting systems, and other available technology to investigate claim status and manage follow-up activities.
  • Accurately document account activity, communications, claim status, follow-up actions, and resolutions.
  • Identify billing or claim issues requiring corrective action or escalation.
  • Recognize trends in denials, underpayments, or payment delays and communicate findings that may support process improvements.
  • Maintain compliance with privacy requirements, payer guidelines, government requirements, client requirements, and company policies.
  • Organize and prioritize daily account inventory in a fast-paced, high-volume environment.
  • Consistently meet or exceed established productivity, quality, documentation, and account-resolution standards.
  • Participate in special projects and additional assignments as requested by management.

To excel in this role, you should possess the following qualifications:
  • Excellent communication skills, both verbal and written, with a compassionate and patient-centered approach.
  • Strong problem-solving skills and the ability to handle challenging situations with empathy and professionalism.
  • Ability to multitask, navigate computer systems efficiently, and type accurately.

Requirements:
  • High school diploma or equivalent.
  • Proficient in basic computer applications and the ability to learn new software quickly.
  • Empathy, compassion, and a genuine desire to help others.
  • Strong attention to detail.

So, if you are ready to make a difference and join our industry leading team please apply today!
Salary Description
$20/hr.

Apply