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Commission Virtual Call Center Jobs in Raleigh, NC

Help Desk Technician

Durham, NC ยท On-site

$19.25 - $26/hr

... Call Center environment. Responsibilities : โ€ข The Initial Call Intake function, normally ... Documentation in ServiceNow is required for both real-time voice and virtual reported problems. โ€ข ...

Help Desk Technician

Durham, NC

$19.25 - $26/hr

Work in a Call Center environment, providing detailed documentation of reported incidents utilizing ... Documentation in ServiceNow is required for both real-time voice and virtual reported problems.

Help Desk Technician

Durham, NC ยท On-site

$17 - $22/hr

Work in a Call Center environment, providing detailed documentation of reported incidents utilizing ... Documentation in ServiceNow is required for both real-time voice and virtual reported problems.

Help Desk Technician

Durham, NC ยท On-site

$19.25 - $26/hr

Work in a Call Center environment, providing detailed documentation of reported incidents utilizing ... Documentation in ServiceNow is required for both real-time voice and virtual reported problems.

... commission) If this sounds like something you would like to join for a long-term career move, apply today! Posted Min Pay Rate USD $50,000.00/Yr. Posted Max Pay Rate USD $60,000.00/Yr.

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Commission Virtual Call Center information

See Raleigh, NC salary details

$11

$23

$32

How much do commission virtual call center jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for commission virtual call center in Raleigh, NC is $23.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $26.63 per hour, depending on experience, location, and employer.

What is the difference between Commission Virtual Call Center vs Customer Service Representative?

AspectCommission Virtual Call CenterCustomer Service Representative
CredentialsMinimal; often requires communication skillsHigh school diploma or equivalent; sometimes training required
Work EnvironmentRemote, home-based or virtual settingOffice or remote, depending on employer
Industry UsageSales, telemarketing, lead generationCustomer support, inquiries, troubleshooting
CompensationPrimarily commission-basedHourly wage or salary, sometimes bonuses

The main difference between a Commission Virtual Call Center agent and a Customer Service Representative is the focus on sales and commission-based pay in the former, versus support and service in the latter. While both roles may work remotely and require strong communication skills, Commission Virtual Call Center agents primarily generate sales and earn commissions, whereas Customer Service Representatives handle customer inquiries and support without necessarily earning commissions.

What are the most commonly searched types of Virtual Call Center jobs in Raleigh, NC? The most popular types of Virtual Call Center jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Commission Virtual Call Center jobs? Cities near Raleigh, NC with the most Commission Virtual Call Center job openings:

Call Center Representative

Air Experts Raleigh Heating and Air

Raleigh, NC โ€ข On-site

$18 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

Call Center Representative

Are you passionate about helping customers and solving problems? Do you thrive in a customer-focused environment? If so, we'd love to have you on our team!

We are seeking a dedicated Call Center Representative (CSR) to provide outstanding service and support. The ideal candidate is customer-focused, solution-oriented, and excels in clear and empathetic communication.

This role offers competitive pay, opportunities for growth, and comprehensive benefits, including 401(k) matching, healthcare coverage, and paid time off.

Responsibilities

  • Handle a high volume of inbound calls while delivering excellent customer service
  • Identify and assess customer needs to ensure satisfaction
  • Build trust and maintain positive relationships through effective communication
  • Provide accurate information using company tools and resources
  • Meet customer service targets and call-handling expectations
  • Address customer inquiries and resolve issues promptly, following up when necessary
  • Maintain detailed records of customer interactions and account updates
  • Adhere to company communication guidelines and best practices
  • Take initiative to go above and beyond to enhance the customer experience

Qualifications & Skills

  • Minimum 2 years of Call Center experience
  • Proven ability to exceed performance goals
  • Strong phone communication and active listening skills
  • Experience with CRM systems and customer service tools
  • Ability to adapt to different customer needs and personalities
  • Excellent verbal and written communication skills
  • Strong multitasking, prioritization, and time management abilities

Compensation & Schedule

Pay: $18.00 - $20.00 per hour + Commissions and Monthly Bonus Potential

Available Shift: 12 PM to 9 PM, 10 AM to 7 PM. All shifts are Monday-Friday with one-two weekend rotations per month.

Benefits

  • 401(k) with employer matching
  • Medical, dental, and vision insurance
  • Life insurance
  • Paid time off
  • On-the-job training
  • Employee discounts
  • Opportunities for growth and promotion from within

If you're looking for a rewarding customer service role with a company that values both its employees and customers, apply today!

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.