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Part Time Ticket Agent Jobs (NOW HIRING)

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Part Time Ticket Agent information

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$11

$16

$20

How much do part time ticket agent jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for part time ticket agent in the United States is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time ticket agents, and how can they be addressed?

Part-time ticket agents often manage fluctuating workloads, especially during peak travel times or special events, which can make it challenging to balance efficiency with high-quality customer service. Adapting quickly to different shifts and staying updated on ticketing systems and policies are essential. Building strong communication skills and maintaining a calm, friendly demeanor help agents handle customer inquiries and resolve issues effectively. Collaborating closely with team members ensures smooth operations and provides support during busy periods.

What does a Part Time Ticket Agent do?

A Part Time Ticket Agent is responsible for assisting customers with purchasing tickets, providing information about schedules and fares, and handling reservations at venues such as transportation stations or entertainment events. They may also help with customer inquiries, process payments, print tickets, and resolve minor issues related to ticketing. Working part time means they typically work fewer hours per week compared to full-time agents, often covering peak periods or specific shifts. Excellent communication and customer service skills are essential for this role. Part Time Ticket Agents may also be required to handle cash and maintain accurate records.

What are the key skills and qualifications needed to thrive as a Part Time Ticket Agent, and why are they important?

To thrive as a Part Time Ticket Agent, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and reservation management tools is typically required. Excellent communication, patience, and problem-solving skills help agents handle customer inquiries and resolve issues efficiently. These skills and qualities are vital for ensuring smooth ticketing operations, positive customer experiences, and efficient service delivery.

What is the difference between Part Time Ticket Agent vs Part Time Customer Service Representative?

AspectPart Time Ticket AgentPart Time Customer Service Representative
CredentialsHigh school diploma or equivalent; may require certification in ticketing systemsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentTicket counters, airports, train stations, event venuesCall centers, retail stores, service desks
Industry UsageTransportation, entertainment, sportsRetail, telecommunications, hospitality
Common Search IntentTicketing, travel assistance, event entryCustomer support, issue resolution, service inquiries

While both roles involve assisting customers, Part Time Ticket Agents focus on selling and managing tickets in transportation or entertainment settings, whereas Part Time Customer Service Representatives handle general customer inquiries across various industries. The roles share similar credentials but differ in work environment and specific responsibilities.

More about Part Time Ticket Agent jobs
What cities are hiring for Part Time Ticket Agent jobs? Cities with the most Part Time Ticket Agent job openings:
What are the most commonly searched types of Ticket Agent jobs? The most popular types of Ticket Agent jobs are:
What states have the most Part Time Ticket Agent jobs? States with the most job openings for Part Time Ticket Agent jobs include:
Infographic showing various Part Time Ticket Agent job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $33,480 per year, or $16.1 per hour.
Passenger Service Agent - Part time

Passenger Service Agent - Part time

Menzies Aviation

Wichita, KS • On-site

$15/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 26 days ago


Menzies Aviation rating

6.1

Company rating: 6.1 out of 10

Based on 109 frontline employees who took The Breakroom Quiz

31st of 53 rated aviation services


Job description

Overview
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
But at the heart of our business is our people.
Role Purpose
The Customer Service Agent will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport.
This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct.
What you will be doing
  • Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport, be enthusiastic and keep a positive attitude while offering assistance.
  • Host self-service kiosks and verify passengers' documents prior to boarding aircrafts
  • Interpret identification labels along with baggage and cargo routing tags.
  • Ensure that all work areas are organized and functional (check-in, lobby, gate, baggage).
  • Other responsibilities in the gate area include making announcements, checking baggage, and assigning seats.

Alaska Airlines Side
Shift: 11:00-12:00 and 14:30 - 1500
Would you like to see more detail on the accountabilities of the role? Please see the following job description for further information.
Safety, Security, Wellbeing and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
Please see the attached job description for further details on safety, security, wellbeing & compliance.
What we are looking for:
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
  • Computer skills are required as you will be using computer-based systems to perform some of your primary job duties.
  • Ability to proficiently read, write and speak English, excellent communication skills
  • Must have a positive, can-do, upbeat personality, able to remain calm under pressure.
  • Able to stand for long periods of time at the ticket counter and gate check-in areas.

Would you like to see more detail on what we are looking for? Please see the following job description for further information
Qualifications
  • Must be at least 18 years of age
  • Must pass a pre-employment drug screen
  • Ability to proficiently read, write and speak English
  • Must be comfortable lifting/moving up to 70lbs of cargo and baggage
  • Must be able to stand for long periods of time at the ticket counter and gate check-in areas
  • Must pass FBI background check and obtain US Customs seal
  • Must be available and flexible to work variable shifts including weekends and holidays
  • Prior Customer Service Experience Strongly Preferred
  • Intermediate Computer Skills Required

Knowledge, Skills, and Abilities
  • Ability to learn quickly
  • Ability to understand and carry out oral and written instructions and request clarification when needed
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build relationships

Benefits
  • Advancement Opportunities
  • Medical, Dental, Vision
  • 401K, STD, LTD, and more
  • Paid Training
  • Paid Parking
  • Uniform Provided
  • $15.00 /hour

Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
Application Instructions
Is this role ticking all the boxes for you? If so, please click apply now!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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