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Part Time Ticket Agent Jobs in Georgia (NOW HIRING)

Guest Services

Atlanta, GA · On-site

$17/hr

Skyline Park at Ponce City Market - Atlanta, GA Position Type: Part-Time / Seasonal Reports To ... ticket purchases, reservations, and check-in procedures. * Operate point-of-sale (POS) systems and ...

Guest Services

Atlanta, GA · On-site

$17/hr

Skyline Park at Ponce City Market - Atlanta, GA Position Type: Part-Time / Seasonal Reports To ... ticket purchases, reservations, and check-in procedures. * Operate point-of-sale (POS) systems and ...

Part Time Ticket Agent information

What are some common challenges faced by part time ticket agents, and how can they be addressed?

Part-time ticket agents often manage fluctuating workloads, especially during peak travel times or special events, which can make it challenging to balance efficiency with high-quality customer service. Adapting quickly to different shifts and staying updated on ticketing systems and policies are essential. Building strong communication skills and maintaining a calm, friendly demeanor help agents handle customer inquiries and resolve issues effectively. Collaborating closely with team members ensures smooth operations and provides support during busy periods.

How much does a part time ticket agent make?

Part-time ticket agents typically earn between $10 and $15 per hour, depending on location and experience. They often work flexible hours at transportation hubs such as airports, train stations, or event venues, and may receive additional benefits or commissions based on sales or performance.

What does a part time ticket agent do?

A Part Time Ticket Agent is responsible for assisting customers with purchasing tickets, providing information about schedules and fares, and handling reservations at venues such as transportation stations or entertainment events. They may also help with customer inquiries, process payments, print tickets, and resolve minor issues related to ticketing. Working part time means they typically work fewer hours per week compared to full-time agents, often covering peak periods or specific shifts. Excellent communication and customer service skills are essential for this role. Part Time Ticket Agents may also be required to handle cash and maintain accurate records.

What are the key skills and qualifications needed to thrive as a part time ticket agent, and why are they important?

To thrive as a Part Time Ticket Agent, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and reservation management tools is typically required. Excellent communication, patience, and problem-solving skills help agents handle customer inquiries and resolve issues efficiently. These skills and qualities are vital for ensuring smooth ticketing operations, positive customer experiences, and efficient service delivery.

How to get a job as a part time ticket agent?

To become a part-time ticket agent, candidates typically need a high school diploma or equivalent and customer service skills. Applying through transportation companies, airports, or transit agencies and demonstrating proficiency with ticketing systems and communication can improve chances of employment.

What is the difference between Part Time Ticket Agent vs Part Time Customer Service Representative?

AspectPart Time Ticket AgentPart Time Customer Service Representative
CredentialsHigh school diploma or equivalent; may require certification in ticketing systemsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentTicket counters, airports, train stations, event venuesCall centers, retail stores, service desks
Industry UsageTransportation, entertainment, sportsRetail, telecommunications, hospitality
Common Search IntentTicketing, travel assistance, event entryCustomer support, issue resolution, service inquiries

While both roles involve assisting customers, Part Time Ticket Agents focus on selling and managing tickets in transportation or entertainment settings, whereas Part Time Customer Service Representatives handle general customer inquiries across various industries. The roles share similar credentials but differ in work environment and specific responsibilities.

What are popular job titles related to Part Time Ticket Agent jobs in Georgia? For Part Time Ticket Agent jobs in Georgia, the most frequently searched job titles are:
Infographic showing various Part Time Ticket Agent job openings in Georgia as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Passenger Service Agent

Maximus Global Services

Atlanta, GA • On-site

Part-time

Re-posted 6 days ago


Job description


Summary/Objective
Provide check-in services for passengers, ensuring that all security procedures are met. Exhibiting exceptional customer service and communication skills. Process passenger luggage and claims. Serve as gate agent for the outbound flight, including boarding of passengers,
Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Working at the front counter assisting passengers with check-in. Using the airline system, issues tickets, create or change reservations and provides flight information. Will solve ticket-related travel problems.
  2. Check-in the passenger baggage using the airline internal baggage system. Will provide assistance and handle baggage claims for inbound and outbound flights.
  3. Review all necessary documentation to travel, following all regulations and security procedures, including company and government agencies regulations.
  4. Greet and provide excellent customer service, ensuring each passenger feels welcome and supported.
  5. Communicate clearly and effectively to address concerns and resolve issues on the spot, strong communication and interpersonal skills.
    Check in guests, verify documents, and ensure all details are accurate.
  6. Multitask efficiently in a fast-paced environment, staying calm and organized under pressure.
  7. Take ownership of your area, always ensuring a safe and professional environment.
  8. Accurately enter passenger data into our systems and uphold a professional appearance.
  9. Stay attentive to our standards and policies.
  10. Taking initiative throughout your duties.
  11. Attention to details
  12. Issue boarding passes & baggage tags


Competencies

  1. Teamwork Orientation
  1. Stress Management
  2. Ethical Conduct
  3. Good Communication
  4. Customer/Client Focus

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates at an airport setting (inside terminal).

Physical Demands

This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Occasionally bend/twist at waist/knees/neck, pulling and pushing to perform various duties. The employee occasionally lift and/or move up to 70 pounds or more.

Position Type and Expected Hours of Work

This is a full-time or part-time position. Days and hours of work varied from Monday through Sunday, with different shifts (service provided to customers is 24/7).

Travel

No travel is expected for this position.

Required Education and Experience

  1. High school diploma or GED.
  2. Computer and reservation system knowledge in Amadeus & World Tracer required

Additional Eligibility Qualifications

  1. Must exhibit exceptional customer service
  1. As a condition of employment, employee must successfully complete a background investigation.
  2. Must be able to read, write and speak English.
  3. Maintain a relationship with both employees and clients
  4. Long period of standing and interacting with large crowds.
  5. Must be flexible and able to adapt to last-minute schedule changes
  6. Must possess effective interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
  7. Must be able to read and understand all operating and airport procedures and instructions.
  8. Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
  9. Follow Grooming standards