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Part Time Technical Support Jobs in New York (NOW HIRING)

A background in technical support or call center support. Get to know XTIVIA XTIVIA is an ... For this part-time role, we provide a 401(k) plan with a company match, an Employee Assistance ...

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Part Time Technical Support information

What does a part time technical support professional do?

A Part Time Technical Support professional assists customers or employees with technical issues related to hardware, software, or network systems, but works less than the standard full-time hours. Their responsibilities often include troubleshooting problems, answering technical queries, providing guidance on using products or services, and escalating complex issues to higher-level support. They typically communicate with users via phone, email, chat, or in person and may work flexible or specific shifts depending on the employer’s needs.

What are the key skills and qualifications needed to thrive as a part time technical support specialist?

To thrive as a Part Time Technical Support specialist, you need strong troubleshooting abilities, a good understanding of computer systems and software, and typically a high school diploma or equivalent. Familiarity with help desk ticketing systems, remote desktop tools, and basic networking concepts is often required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills are crucial to ensure timely technical support, high customer satisfaction, and smooth IT operations.

What are some common challenges faced by part time technical support staff and how can they be managed?

Part-time technical support staff often encounter challenges such as managing high volumes of user requests during peak hours and staying updated with frequent software or system changes. Balancing multiple responsibilities within limited shift hours can also be demanding. To manage these challenges, it's important to prioritize tasks effectively, communicate clearly with full-time team members, and take advantage of training sessions to stay current with system updates. Many organizations also provide knowledge bases and collaborative tools to help streamline issue resolution and foster teamwork among support staff.

What are the most commonly searched types of Technical Support jobs in New York?

The most popular types of Technical Support jobs in New York are:

What are popular job titles related to Part Time Technical Support jobs in New York?

For Part Time Technical Support jobs in New York, the most frequently searched job titles are:

What job categories do people searching Part Time Technical Support jobs in New York look for?

The top searched job categories for Part Time Technical Support jobs in New York are:

Infographic showing various Part Time Technical Support job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Instructor - Career and Technical Education

William Paterson University

Wayne, NJ • On-site

$100/hr

Part-time

Re-posted 5 days ago


Job description

Thank you for your interest in working at William Paterson University.
We invite you to join William Paterson University: a wonderful community to learn, work, grow, and thrive. William Paterson University has been named to Forbes' prestigious "Best Employers by State" list for 2024, recognizing the institution as one of the best-ranked employers in New Jersey based on nationwide surveys. WP is one of four education institutions on the Garden State's list this year. Here is the link to the article forbes-best-in-state-employers-new-jersey-2024. William Paterson University is among more than 40 companies and organizations that will be honored with a 2024 NJBIZ Empowering Women Award for their commitment to supporting and elevating women employees.
William Paterson University employs approximately 1000 full time employees in the state who work in a variety of positions ranging from professors to administrative assistants and administrators, physical plant operations, campus police, athletics coaches, academic advisors, and more. William Paterson University supports a remote friendly hybrid work schedule for this role. William Paterson also boasts a four-day summer work week from mid-May to mid-August (Fridays off), during which all employees participate in our award-winning Summer Learning series.
Spanning more than 400 wooded acres in suburban Wayne, New Jersey - just 20 miles from New York City - our campus is one of the most diverse in the nation and it ranks in the top 4 percent of colleges for social mobility. William Paterson is a strong proponent of employees growing their careers there. More than fifty percent of the University's roles are filled by promotions from within. We're not only committed to social mobility for our students, but also for our employees.
Your work as a member of our team is important to our students and to the progress of our University. What you do here matters, and we value every contribution.
Department Overview:
William Paterson University's College of Education serves as a major resource for educational practitioners and institutions by preparing students for entry into teaching and educationally related professions; providing educators with advanced certifications and continuing professional development; and preparing novice and veteran teachers to participate effectively in a diverse society. The College promotes teaching and learning by contributing to the collaborative participation of students and faculty in professional learning communities. In pursuit of this mission, the College of Education is dedicated to promoting student success and academic excellence in the advancement of teaching and life-long learning.
Career and Technical Education Program:
The Career and Technical Education Alternate Route Program at WPUNJ offers courses, seminars, and virtual field supervision leading to state certification in a Career and Technical Education area. Applicants to the Career and Technical Education (CTE) Alternate Route Program must have a Certificate of Eligibility (CE) in a CTE area or domain from the New Jersey Department of Education. Candidates may fulfill the 50-hour pre-professional course requirement before being accepted to the program. For full acceptance to this alternate route program, candidates must gain employment as a full-time CTE Teacher of Record in the area corresponding with their CE. This 350-hour, two-year program is offered in an online format which means that candidates from all areas of New Jersey can attend without traveling to campus. Throughout the program, seminar instructors provide ongoing coaching through virtual observations, opportunities for reflection, and discussion.
Duties and responsibilities include, but are not limited to:
  • Teach Career and Technical Education courses in the areas of Professional Responsibility, The Learner and Learning Environment, The Cycle of Teaching for Planning and Assessment, and Community of Practice, in an online modality.
  • Provide students with consistent, effective, and timely feedback, support, and guidance in their academic endeavors.
  • Attend department meetings and participate in activities and events of the department.

Required qualifications:
  • Bachelor's degree from an accredited institution of higher education.
  • NJDOE Standard Teaching Certificate (CTE area preferred, but not required)
  • Knowledge and understanding of NJDOE Career and Technical Education areas and standards.
  • Ability to teach Career and Technical Education courses in an online modality.

Personal attributes and traits:
  • Commitment to supporting student success.
  • Strong interpersonal skills and ability to work collaboratively.
  • Self-reflective and responsive to constructive feedback.

Part-time Project Employee hourly rate - $100.00/hour
Invitation to apply
Interested candidates will be prompted to complete an application and submit a cover letter and resume/CV.
Submission of all documents listed is required for consideration and all documents should be uploaded where prompted to upload your resume/cv.
General questions related to this application process, please contact talent@wpunj.edu . Please include with your inquiry the Job Requisition number beginning with R as well as the job title and department.
Total Rewards:
Click here to view the total rewards of working at WP
William Paterson University is committed to protecting your privacy and will not sell your personal information.
EEO Statement
William Paterson University is dedicated to providing equal opportunities and equal access to all individuals regardless of race or ethnicity, sex/gender (including pregnancy), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, civil union status, familial status, religion, national origin or citizenship, military service status, or any other category protected by law. William Paterson University does not discriminate on the basis of any category stated above or as prohibited by applicable law. Individuals from historically underrepresented backgrounds are encouraged to apply.
For more information, visit University Facts