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Connectwise Jobs in New York (NOW HIRING)

eMazzanti Technologies

Sales Manager

Hoboken, NJ · On-site

Utilize your deep understanding of ConnectWise and data management to optimize client records, track renewals, and identify new revenue opportunities. * Ensure best practices in client relationship ...

eMazzanti Technologies

Sales Manager

Hoboken, NJ · On-site

Utilize your deep understanding of ConnectWise and data management to optimize client records, track renewals, and identify new revenue opportunities. * Ensure best practices in client relationship ...

Charles IT

Systems Administrator

Stamford, CT · On-site

Experience with platforms like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus. * Strong communication skills are essential for success in this role. * Ability to manage multiple ...

Inspiroz

Service Delivery Manager

New York, NY · On-site

Use ConnectWise and reporting dashboards to monitor ticket flow, SLA adherence, workload, and service quality. * Recognize positive behaviors and reinforce Inspiroz culture cornerstones and ...

Inspiroz

Service Delivery Manager

New York, NY · On-site

Use ConnectWise and reporting dashboards to monitor ticket flow, SLA adherence, workload, and service quality. * Recognize positive behaviors and reinforce Inspiroz culture cornerstones and ...

Inspiroz

Service Delivery Manager

New York, NY · Remote

Use ConnectWise and reporting dashboards to monitor ticket flow, SLA adherence, workload, and service quality. * Recognize positive behaviors and reinforce Inspiroz culture cornerstones and ...

Charles IT

Systems Administrator

Stamford, CT · On-site

Experience with platforms like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus. * Strong communication skills are essential for success in this role. * Ability to manage multiple ...

eMazzanti Technologies

MSP Sales Lead

Hoboken, NJ · On-site

Use CRM tools like ConnectWise to track activities, opportunities, and churn risks * Play a hands-on role in hiring, training, and scaling the Account Management team Requirements: * 3-5+ years of ...

KJ Technology

Project Engineer

New York, NY · On-site +1

Experience working with an IT Service Ticketing system such as ConnectWise Manage or similar. * Experience working with an IT Remote Monitoring and Management system such as ConnectWise Automate or ...

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How much do connectwise jobs pay per year?

As of Sep 1, 2026, the average yearly pay for connectwise in New York is $62,057.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,500.00 and $65,100.00 per year, depending on experience, location, and employer.

What is a ConnectWise?

A ConnectWise job typically refers to a role that involves working with ConnectWise, a business management and automation software used by IT service providers and managed service providers (MSPs). These roles can include positions such as system administrators, help desk technicians, ConnectWise consultants, and support specialists. Employees in these roles are responsible for configuring, managing, and troubleshooting ConnectWise products like ConnectWise Manage, Automate, and Control. They may also provide training and support to end users, optimize workflows, and integrate ConnectWise with other business tools.

What does a ConnectWise administrator do?

A typical day as a ConnectWise Administrator involves managing and optimizing the ConnectWise platform, supporting internal teams, and responding to technical issues or service requests. You'll regularly configure workflows, onboard new employees, maintain documentation, and ensure integrations with other business applications are functioning correctly. Collaboration is key, as you'll work closely with help desk staff, project managers, and sometimes clients to resolve issues and improve IT service processes. This dynamic role offers opportunities for continual learning and exposure to a wide range of IT systems.

What are the key skills and qualifications needed for a ConnectWise position?

To thrive in a ConnectWise Administrator or Specialist role, you should have a strong grasp of IT service management, troubleshooting, and a background in computer science or information technology. Experience with ConnectWise Manage, Automate, or similar PSA/RMM platforms, along with relevant certifications such as CompTIA A+ or ITIL, is highly valued. Strong problem-solving abilities, attention to detail, and communication skills help you excel in a collaborative, client-focused environment. These skills help ensure effective system integration, smooth service delivery, and high customer satisfaction in managed services or IT support teams.

Is ConnectWise a good company to work for?

ConnectWise is a technology company that offers roles in IT management, software development, and customer support. Employees generally cite a collaborative environment, opportunities for skill development, and a focus on innovation, though experiences can vary by position and location.

Is ConnectWise difficult to learn?

ConnectWise is a platform used by IT professionals, and learning it involves understanding its tools for remote management, ticketing, and automation. The difficulty depends on prior experience with similar software and technical skills, but training resources and certifications are available to facilitate learning. It generally requires some technical background but can be mastered with dedicated effort.

What can you do with Connectwise?

ConnectWise is a platform used by IT service providers and managed service providers to automate business operations, manage client relationships, and streamline service delivery. It offers tools for ticketing, remote monitoring, billing, and project management, often integrated with other IT management tools. Users typically require technical knowledge and may pursue certifications to maximize its capabilities.

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For Connectwise jobs in New York, the most frequently searched job titles are:

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Connectwise jobs near you
Infographic showing various Connectwise job openings in New York as of August 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution, with an average salary of $62,057 per year, or $29.8 per hour.

Sales Manager

Hoboken, NJ • On-site

eMazzanti Technologies
Network Security • 1 - 10 employees
Learn more about eMazzanti Technologiesexternal

Full-time

Re-posted 13 days ago

Job description

Description
We are seeking a seasoned Manager of Inside Sales with technology B2B sales experience and MSP experience preferred, to lead, develop, and transform our Account Management (AM) team. Reporting directly to the Chief Revenue Officer, you will drive strategic initiatives that fuel revenue growth through renewals, cross selling, and churn reduction. You will lead a team of Five 5-9 Account Managers-ranging from long-tenured legacy professionals to recent hires-and instill a culture of proactive client engagement and accountability. If you're a true leader who can think strategically while diving into the trenches to coach and support your team, we want to hear from you.
What You'll Do
  • Strategic Leadership & Execution:
  • Work with the team to uncover opportunities in new and existing clients.
  • Focus the team on business development skills to grow the business
  • Develop and implement a comprehensive strategy to drive renewals and cross selling across the team.
  • Lead regular pipeline review meetings to ensure the team's outreach consistently meets business objectives.
  • Team Development & Management:
  • Mentor, train, and hire talent to build an Account Management team with strong MSP sales capabilities.
  • Transition the team from a reactive, spreadsheet-based approach to a proactive, Connectwise driven methodology.
  • Operational Excellence:
  • Oversee the integration of data from multiple systems into ConnectWise as part of a long-term roadmap.
  • Utilize your deep understanding of ConnectWise and data management to optimize client records, track renewals, and identify new revenue opportunities.
  • Ensure best practices in client relationship management and upselling/cross selling are consistently applied across the team.
  • Hands-On Leadership:
  • Join AMs on client calls when needed-whether closing a challenging deal or addressing client issues-to drive results.
  • Serve as the customer advocate, ensuring every interaction aligns with our commitment to an exceptional client experience.

Requirements
What We're Looking For
  • Proven Leadership in a Technology firm: This is someone with extensive technology sales experience in account management and leadership ideally but not limited to an MSP environment. This individual should also have a demonstrated track record of successfully leading teams and driving sales.
  • Strategic & Tactical Expertise: A history of developing and executing strategies that deliver revenue growth through renewals, cross selling, and customer transition reduction.
  • ConnectWise & Data Savvy: Ideally but not limited to being proficient in ConnectWise if not another mainstream CRM with the ability to manage and analyze large datasets effectively.
  • Transformational Leadership: Experience transitioning teams from legacy processes to modern, data-driven systems.
  • Hands-On Coaching: A leader who is comfortable both strategizing at a high level and working side-by-side with team members during client interactions or deal closures.
  • In Office Based: Must be located in New York Metro Area preferably close to northern NJ.
  • Excellent Communicator: Strong interpersonal, organizational, and communication skills to effectively manage internal teams and external client relationships.

Qualifications:
  • Bachelors Degree: Engineering, Computer Sciences Business, or Communications
  • Minimum 2-3 years carrying an individual quota and 2-3 years managing a team.
  • Comprehensive understanding of consulting services
  • Experience selling into the small business sector
  • Desire to have fun while winning
  • Focused problem solving skills.

Apply