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Part Time Technical Support Jobs in New York (NOW HIRING)

Syska Hennessy Group

Technical Manager I

New York, NY · Hybrid

$112K - $217K/yr

(SME) Subject Matter Expert - Mechanical - Part-time Do you have 20+ years of experience in the MEP ... We are committed to being the best, to advancing engineering design practice, and to supporting our ...

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Part Time Technical Support information

What does a part time technical support professional do?

A Part Time Technical Support professional assists customers or employees with technical issues related to hardware, software, or network systems, but works less than the standard full-time hours. Their responsibilities often include troubleshooting problems, answering technical queries, providing guidance on using products or services, and escalating complex issues to higher-level support. They typically communicate with users via phone, email, chat, or in person and may work flexible or specific shifts depending on the employer’s needs.

What are the key skills and qualifications needed to thrive as a part time technical support specialist?

To thrive as a Part Time Technical Support specialist, you need strong troubleshooting abilities, a good understanding of computer systems and software, and typically a high school diploma or equivalent. Familiarity with help desk ticketing systems, remote desktop tools, and basic networking concepts is often required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills are crucial to ensure timely technical support, high customer satisfaction, and smooth IT operations.

What are some common challenges faced by part time technical support staff and how can they be managed?

Part-time technical support staff often encounter challenges such as managing high volumes of user requests during peak hours and staying updated with frequent software or system changes. Balancing multiple responsibilities within limited shift hours can also be demanding. To manage these challenges, it's important to prioritize tasks effectively, communicate clearly with full-time team members, and take advantage of training sessions to stay current with system updates. Many organizations also provide knowledge bases and collaborative tools to help streamline issue resolution and foster teamwork among support staff.

What are the most commonly searched types of Technical Support jobs in New York?

The most popular types of Technical Support jobs in New York are:

What are popular job titles related to Part Time Technical Support jobs in New York?

For Part Time Technical Support jobs in New York, the most frequently searched job titles are:

What job categories do people searching Part Time Technical Support jobs in New York look for?

The top searched job categories for Part Time Technical Support jobs in New York are:

Part Time Technical Support jobs near you
Infographic showing various Part Time Technical Support job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Technical Manager I

Syska Hennessy Group

New York, NY • Hybrid

$112K - $217K/yr

Full-time, Part-time

Re-posted 20 days ago

Job description

(SME) Subject Matter Expert - Mechanical – Part-time

Do you have 20+ years of experience in the MEP Engineering business as a mechanical engineer and are looking for a part time position to pass your knowledge down to future generations. We have the perfect opportunity for you. This position is very flexible with schedule and working arrangements.

As a global leader in consulting, engineering, and commissioning services, we specialize in MEP, information and communication technology, architectural lighting, vertical transportation, and commissioning.

We are seeking a Technical Manager-I to join our team in any of our US. Office locations or remote. As a Technical Manager – Mechanical, you will be responsible for updating mechanical content for our Knowledge Den and Syska's technical standards and specifications.

Our dynamic work environment provides the optimal setting to take your career to the next level. From our supportive culture, diverse workforce, and competitive compensation to our flexible work schedules and fun social events, it is everything you will need for an exciting, challenging, and rewarding career.

Job Responsibilities

As a Mechanical Technical Manager, you will provide your technical knowledge and produce mechanical standards as part of Syska Expert Teams and Knowledge Den.

Additional responsibilities include:

  • Creating Technical Content for our Knowledge Management Database called the Knowledge Den
  • Creating/Updating the Company's Specifications
  • Creating/Updating the Company's Standard Details
  • Creating/Updating firmwide Calculation Spreadsheets
  • Training / Mentoring Junior Engineers
  • Helping our software engineers develop Copilot for Knowledge Den

Job Requirements

  • Bachelor's degree in Mechanical engineering from an Accredited Institution
  • 15+ years' experience working in a consulting firm, this is a Senior level role that requires a background in the MEP Engineering Industry
  • Part-time position – Less than 20 hours a week.

Benefits

As an employee with Syska Hennessy Group, you will be part of a global firm with an amazing history! We are committed to being the best, to advancing engineering design practice, and to supporting our clients with integrity. To make all of that happen, we rely on the talent, drive, enthusiasm, and the total job satisfaction of the great people who work here.

As a member of our highly collaborative team, we provide you with a flexible benefits package that reflects our respect for your workplace contributions, professional goals, and personal priorities.

The salary range listed below is for this particular job posting. Actual pay range for candidates will be commensurate with candidate's experience, skillsets and competencies and may differ based on the cost of labor in their particular location.

Syska wide Pay Range
$112,883—$217,238 USD