Visa not allowed.
- CPT EAD
- Stem - OPT
- OPT EAD
- FTE to Subco conversion - 6 months cooling period we need to follow or get approval.
- Atos has stringent compliance and security requirements that all employees are expected to adhere to.
- Inform the candidate that they must not have any other part-time or full-time employment while working with Atos on this assignment.
- Obtain explicit confirmation from the candidate that they understand and are comfortable with these requirements and the expected work arrangement before proceeding further.
- Client Name - AMEX
- Glow ID - VMTLXM
- Posman ID - 133276
- Role / Skill - Service now
- Rate USD $55
- Location - Pheonix - Day 1 Onsite - Hybrid
Requirement 1
We are seeking a ServiceNow professional to manage and improve our enterprise CMDB, with a strong focus on Oracle Cloud Infrastructure inventory integration and cloud asset discovery. The role also supports ITSM product ownership, cybersecurity governance, and compliance activities.
## Primary Responsibilities
- Administer and maintain the ServiceNow CMDB and related ITSM capabilities.
- Improve CMDB ingestion, reconciliation, completeness, accuracy, and overall health.
- Integrate OCI inventory with the ServiceNow CMDB using Service Graph Connectors, APIs, and discovery patterns.
- Configure OCI credentials, service accounts, compartments, logical data centers, and discovery schedules.
- Validate the discovery of OCI compute instances, virtual cloud networks, storage, databases, tags, and other cloud configuration items.
- Implement automated discovery across OCI, AWS, Azure, GCP, VMware, and on-premises environments.
- Use Agent Client Collector and other discovery tools to identify and reconcile IT assets.
- Establish mandatory CMDB attributes, data standards, validation rules, and lifecycle controls.
- Identify shadow IT and ensure discovered assets are properly cataloged, governed, and secured.
- Produce CMDB health, data-quality, compliance, and asset-risk reports.
- Document CMDB data models, discovery processes, integrations, and remediation procedures.
## Supporting Responsibilities
- Develop Rally user stories, requirements, and acceptance criteria for ServiceNow improvements.
- Participate in backlog grooming, sprint planning, testing, deployments, and stakeholder reviews.
- Support ITIL, NIST, cybersecurity, audit, and financial sector compliance requirements.
- Create operational documentation, knowledge articles, and user training materials.
## Qualifications
- 5+ years of experience with ServiceNow administration, CMDB, ITSM, ITOM, ITAM, or Discovery.
- Hands-on experience or strong familiarity with Service Graph Connectors and cloud discovery.
- Working knowledge of OCI tenancies, compartments, compute, networks, block and object storage, databases, tagging, credentials, and APIs.
- Understanding CMDB modeling, reconciliation, data governance, and IT asset lifecycle management.
- Familiarity with AWS, Azure, GCP, VMware, and agent-based discovery is beneficial.
- Experience with Rally, Excel, Python, or similar analytical tools.
- ServiceNow certification is preferred.
- Strong analytical, documentation, communication, and problem-solving skills.