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Part Time Saas Customer Success Manager Jobs (NOW HIRING)

Plutus Health

Sr. Client Success Manager

Dallas, TX · On-site

Work From Office Terms-Fulltime/Part time/Contractual: Full-Time Job Summary As a Senior Client ... Focus on incremental growth and new revenue acquisition from existing enterprise customers. * Work ...

Order.co

Customer Success Agent

Chicago, IL · On-site

$22 - $24/hr

This role is Part Time , with an estimated weekly schedule of around 20-30 hours, with the ... Customer Support & Ticket Management * * Resolve customer tickets promptly using a CRM (Zendesk)

Okta

Customer Success Incident Manager

Bellevue, WA · On-site

... SaaS industry * Excellent relationship management, customer service and communication skills ... Passion for solving customer issues and advocating for their success, in a fast-paced, highly ...

Verge Inc.

Customer Success Specialist

Fremont, CA · Remote

Follow the directions of the senior management and help develop and update customer service policies and procedures. * Monitor customer grievance process. Review reports and take appropriate actions.

Verge Inc.

Customer Success Specialist

Fremont, CA · On-site

Follow the directions of the senior management and help develop and update customer service policies and procedures. * Monitor customer grievance process. Review reports and take appropriate actions.

Sullihosting, Inc.

Position: Customer Success Team Member Office Location: Remote Offices, Anywhere in the world ... Previous account management expierence recommended but not manditory. Must be willing to learn ...

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Part Time Saas Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do part time saas customer success manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for part time saas customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time SaaS Customer Success Manager, and why are they important?

To thrive as a Part Time SaaS Customer Success Manager, you need a solid understanding of SaaS products, customer relationship management, and ideally experience in account management or customer support. Familiarity with CRM tools like Salesforce or HubSpot, customer success platforms, and basic data analysis is typically required. Strong communication, problem-solving, and organizational skills help you build trust and proactively address client needs. These skills ensure you can effectively support customers, drive product adoption, and minimize churn in a dynamic, technology-driven environment.

What is the difference between Part Time Saas Customer Success Manager vs Part Time SaaS Account Manager?

AspectPart Time SaaS Customer Success ManagerPart Time SaaS Account Manager
Primary FocusCustomer retention, onboarding, and successAccount growth, renewals, and relationship management
Required SkillsCustomer support, communication, product knowledgeSales, negotiation, relationship building
Work EnvironmentCollaborates closely with customer support and product teamsWorks with sales and account teams
Common UsageUsed in SaaS companies emphasizing customer successUsed in SaaS companies focusing on account growth

While both roles involve client interaction in SaaS, the Customer Success Manager focuses on ensuring customer satisfaction and retention, whereas the Account Manager emphasizes expanding accounts and renewals. The roles often overlap but serve distinct functions within SaaS organizations.

How do part-time SaaS Customer Success Managers effectively balance client needs with limited working hours?

Part-time SaaS Customer Success Managers typically prioritize tasks by focusing on high-impact accounts and key client touchpoints, ensuring that essential issues and opportunities are addressed first. They often use customer success platforms to automate routine check-ins, track customer health, and flag urgent matters, enabling them to stay proactive despite reduced hours. Clear communication with both clients and the internal team is crucial, as it helps set expectations and facilitates efficient hand-offs when necessary. Success in this role often relies on strong organizational skills and leveraging technology to maximize productivity.

What is a Part Time SaaS Customer Success Manager?

A Part Time SaaS Customer Success Manager is a professional who works reduced hours to help customers achieve success with a Software-as-a-Service (SaaS) product. They focus on onboarding new users, addressing customer issues, promoting product adoption, and ensuring clients are satisfied. Their role is vital for reducing churn and building strong, long-term relationships with customers, but unlike full-time managers, they typically work fewer hours each week. This position is ideal for companies that need customer support but do not require a full-time role.
More about Part Time Saas Customer Success Manager jobs
What cities are hiring for Part Time Saas Customer Success Manager jobs? Cities with the most Part Time Saas Customer Success Manager job openings:
What states have the most Part Time Saas Customer Success Manager jobs? States with the most job openings for Part Time Saas Customer Success Manager jobs include:
What job categories do people searching Part Time Saas Customer Success Manager jobs look for? The top searched job categories for Part Time Saas Customer Success Manager jobs are:
Part Time Saas Customer Success Manager jobs near you
Infographic showing various Part Time Saas Customer Success Manager job openings in the United States as of June 2026, with employment types broken down into 61% Full Time, 38% Part Time, and 1% Contract. Highlights an 65% Physical, 5% Hybrid, and 30% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Temp Homebuyer Success Manager

Moonlight Staffing LLC

Baltimore, MD • On-site

Part-time, Temporary

Posted 17 days ago

Job description

The Homebuyer Success Manager will support the operational delivery of Parity’s homebuyer programs, focusing on day-to-day execution and client support. This temporary, part-time role (20–30 hours per week) is ideal for a current or recent loan officer with experience in Maryland. The Manager will ensure smooth program operations, compliance, and high-quality customer experience, reporting to senior leadership but not serving as a strategic decision-maker.

Key Responsibilities & Deliverables:

  • Mortgage and Loan Processing
    • Guide homebuyers through the loan application and closing process, leveraging recent loan officer experience to answer questions and resolve issues.
    • Establish and maintain effective relationships with banking partners, mortgage lenders, and underwriters to support client loan applications.
    • Assist clients with end-to-end mortgage processing, including:
      • Collecting and verifying required documentation (income, assets, credit, identification, etc.).
      • Assessing client eligibility and advising on appropriate loan programs (conventional, FHA, VA, USDA, as applicable).
      • Guiding clients through pre-approval workflows and preparing complete loan application packages.
      • Coordinating with lenders and underwriters to facilitate timely processing, conditions clearing, and pipeline tracking.
      • Ensuring strict adherence to underwriting guidelines and compliance with Maryland state and federal requirements (TRID, RESPA, ECOA, Fair Lending).
      • Reviewing and explaining closing disclosures and loan documents to clients.
      • Collaborating with title and escrow companies to ensure a smooth closing process.
      • Providing immediate post-close support, including follow-up on funding, document delivery, and addressing any post-closing issues.
  • Process Execution & Improvement
    • Execute established processes to enhance the homebuyer experience from contract to closing.
    • Collect and relay client feedback to senior staff for program improvement.
    • Support the implementation of trauma-informed and equity-centered approaches in client interactions.
  • Partnership Coordination
    • Liaise with lenders, housing counseling agencies, and community organizations to facilitate client access to resources.
    • Coordinate with internal teams (Construction, Finance, etc.) to ensure seamless communication and resolve operational issues.
  • Reporting & Data Management
    • Track and report key metrics (e.g., client satisfaction, program completion rates) using CRM and Excel.
    • Prepare summary reports for leadership on program progress and client outcomes.
  • Customer Experience
    • Provide proactive, personalized support to homebuyers, ensuring a positive experience and timely resolution of concerns.
    • Conduct post-close follow-ups to support homeowner stability.

Requirements

  • Current or recent loan officer experience in Maryland (required).
  • Minimum 3 years’ experience in loan processing, housing counseling, or related fields.
  • Familiarity with first-time homebuyer programs, lending processes, and affordable housing.
  • Experience using CRM systems and Microsoft Office (Word, Excel, PowerPoint).
  • Strong organizational, communication, and customer service skills.
  • Ability to work independently and as part of a team.
  • Commitment to equitable development and anti-displacement strategies.
  • Experience in affordable housing, case management, or community development.
  • Knowledge of trauma-informed care and human-centered service delivery.
  • Prior work in nonprofit or housing sector is a plus.

Benefits

  • Temporary, part-time (20–30 hours/week).
  • Reports to CEO.
  • Focused on operational execution, not strategic leadership.