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Part Time Saas Customer Success Manager Jobs (NOW HIRING)

Purple Rain

Customer Success Manager

OR · On-site

Company Description MadridBlues, the parent company of several e-commerce & SaaS platforms is ... Previous experience in customer success is a big bonus (even better if in a SaaS startup) A proven ...

Purple Rain

Customer Success Manager

OR

Company Description MadridBlues, the parent company of several e-commerce & SaaS platforms is ... Previous experience in customer success is a big bonus (even better if in a SaaS startup) A proven ...

Mathnasium

Customer Success Manager

Redwood City, CA · On-site

$25/hr

The ideal Customer Success Manager will possess exceptional communication, leadership ... Job Type: Part-time Pay: Starting from $25.00 per hour Expected hours: 30 - 40 per week Benefits ...

Five9

Associate Customer Success Manager

San Ramon, CA · On-site +1

$129K/yr

Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As an Associate CSM, you will be the liaison between the customer and Five9 to address customer ...

StarCompliance

OR · On-site

Engage directly with customers, prospects, partners, sales, customer success, implementation ... Skills and Experience Product Management * Experience with enterprise SaaS products, especially ...

Filtrous

Customer Success Representative

Poway, CA · On-site

Customer Success Representative (Part-Time) Be the Voice That Keeps Our Customers Coming Back Why ... Manage Accounts Receivable: Track past due customer accounts and follow up to maintain healthy cash ...

Filtrous

Customer Success Representative

Austin, TX · On-site

Customer Success Representative (Part-Time) Be the Voice That Keeps Our Customers Coming Back Why ... Manage Accounts Receivable: Track past due customer accounts and follow up to maintain healthy cash ...

Truveta

Partner Research & Success Manager

Seattle, WA · On-site

Partner Research & Success Manager Truveta is the world's first health provider led data platform ... This includes new customer onboarding, ongoing customer education and training, conducting simple ...

Better Talent

Customer Success Specialist

Columbus, OH · Remote

This part-time role is ideal for someone who enjoys helping people solve problems while bringing ... Self-directed with the ability to manage multiple communication channels while maintaining a high ...

Heirloom

Customer Success Agent

Mount Pleasant, SC · On-site

$15/hr

Navigate HubSpot for timely Customer Relationship Management (CRM) * Process in person Point of ... Contract, intern, part-time, full-time, and equity positions considered. * Compensation starts at ...

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All JobsPart Time Saas Customer Success Manager Jobs

Part Time Saas Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do part time saas customer success manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for part time saas customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time SaaS Customer Success Manager, and why are they important?

To thrive as a Part Time SaaS Customer Success Manager, you need a solid understanding of SaaS products, customer relationship management, and ideally experience in account management or customer support. Familiarity with CRM tools like Salesforce or HubSpot, customer success platforms, and basic data analysis is typically required. Strong communication, problem-solving, and organizational skills help you build trust and proactively address client needs. These skills ensure you can effectively support customers, drive product adoption, and minimize churn in a dynamic, technology-driven environment.

What is the difference between Part Time Saas Customer Success Manager vs Part Time SaaS Account Manager?

AspectPart Time SaaS Customer Success ManagerPart Time SaaS Account Manager
Primary FocusCustomer retention, onboarding, and successAccount growth, renewals, and relationship management
Required SkillsCustomer support, communication, product knowledgeSales, negotiation, relationship building
Work EnvironmentCollaborates closely with customer support and product teamsWorks with sales and account teams
Common UsageUsed in SaaS companies emphasizing customer successUsed in SaaS companies focusing on account growth

While both roles involve client interaction in SaaS, the Customer Success Manager focuses on ensuring customer satisfaction and retention, whereas the Account Manager emphasizes expanding accounts and renewals. The roles often overlap but serve distinct functions within SaaS organizations.

How do part-time SaaS Customer Success Managers effectively balance client needs with limited working hours?

Part-time SaaS Customer Success Managers typically prioritize tasks by focusing on high-impact accounts and key client touchpoints, ensuring that essential issues and opportunities are addressed first. They often use customer success platforms to automate routine check-ins, track customer health, and flag urgent matters, enabling them to stay proactive despite reduced hours. Clear communication with both clients and the internal team is crucial, as it helps set expectations and facilitates efficient hand-offs when necessary. Success in this role often relies on strong organizational skills and leveraging technology to maximize productivity.

What is a Part Time SaaS Customer Success Manager?

A Part Time SaaS Customer Success Manager is a professional who works reduced hours to help customers achieve success with a Software-as-a-Service (SaaS) product. They focus on onboarding new users, addressing customer issues, promoting product adoption, and ensuring clients are satisfied. Their role is vital for reducing churn and building strong, long-term relationships with customers, but unlike full-time managers, they typically work fewer hours each week. This position is ideal for companies that need customer support but do not require a full-time role.
More about Part Time Saas Customer Success Manager jobs
What cities are hiring for Part Time Saas Customer Success Manager jobs? Cities with the most Part Time Saas Customer Success Manager job openings:
What states have the most Part Time Saas Customer Success Manager jobs? States with the most job openings for Part Time Saas Customer Success Manager jobs include:
What job categories do people searching Part Time Saas Customer Success Manager jobs look for? The top searched job categories for Part Time Saas Customer Success Manager jobs are:
Part Time Saas Customer Success Manager jobs near you
Infographic showing various Part Time Saas Customer Success Manager job openings in the United States as of June 2026, with employment types broken down into 61% Full Time, 38% Part Time, and 1% Contract. Highlights an 65% Physical, 5% Hybrid, and 30% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Purple Rain

OR • On-site

Part-time

Posted 6 days ago

Job description

Company Description
MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.
Job Description
- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities
Qualifications
You love multi-tasking. You love knowing that each day is different and you never know exactly what's going to happen. You are excited to find out what the next big thing is in the sales scene. You love being in fast-paced environments where you are constantly learning. And you love helping people.
Previous experience in customer success is a big bonus (even better if in a SaaS startup)
A proven track record of successfully building rapport and relationships with all levels
Excellent writer and communicator
Internet savvy with a strong interest in startups
At least a year of experience in sales or customer success in a software company
Strong knowledge of online software (SaaS) products and services, broadly defined
Account management, project management and problem-solving skills
Passion for building relationships with people
High level of organization and a great attention to detail
Strong presentation skills via phone, online and in person
Ability to learn new concepts quickly
Data driven with appreciation of organization and process
Additional Information
Experience with Inside sales + account management is a plus!
This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.
Mandatory information to be sent during application
  1. Expected Hourly rate (Take into account this is a long-term position)
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. List of software with which you have experience working with
  6. Any additional skills which we should know about

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