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Part Time Saas Customer Success Manager Jobs (NOW HIRING)

Company Description MadridBlues, the parent company of several e-commerce & SaaS platforms is ... Previous experience in customer success is a big bonus (even better if in a SaaS startup) A proven ...

Company Description MadridBlues, the parent company of several e-commerce & SaaS platforms is ... Previous experience in customer success is a big bonus (even better if in a SaaS startup) A proven ...

The ideal Customer Success Manager will possess exceptional communication, leadership ... Job Type: Part-time Pay: Starting from $25.00 per hour Expected hours: 30 - 40 per week Benefits ...

Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As an Associate CSM, you will be the liaison between the customer and Five9 to address customer ...

IT Customer Success Manager

Seattle, WA ยท On-site

$160K - $203K/yr

F16 : L117-IT Mgrs & Sups Full- or Part-Time: Full Time Summary These positions are only open to ... King County Department of Information Technology (KCIT) is seeking IT Customer Success Managers to ...

Customer Success Representative (Part-Time) Be the Voice That Keeps Our Customers Coming Back Why ... Manage Accounts Receivable: Track past due customer accounts and follow up to maintain healthy cash ...

Customer Success Representative (Part-Time) Be the Voice That Keeps Our Customers Coming Back Why ... Manage Accounts Receivable: Track past due customer accounts and follow up to maintain healthy cash ...

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Part Time Saas Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do part time saas customer success manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for part time saas customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a part time SaaS customer success manager?

A Part Time SaaS Customer Success Manager is a professional who works reduced hours to help customers achieve success with a Software-as-a-Service (SaaS) product. They focus on onboarding new users, addressing customer issues, promoting product adoption, and ensuring clients are satisfied. Their role is vital for reducing churn and building strong, long-term relationships with customers, but unlike full-time managers, they typically work fewer hours each week. This position is ideal for companies that need customer support but do not require a full-time role.

How do part time SaaS customer success managers balance client needs with limited working hours?

Part-time SaaS Customer Success Managers typically prioritize tasks by focusing on high-impact accounts and key client touchpoints, ensuring that essential issues and opportunities are addressed first. They often use customer success platforms to automate routine check-ins, track customer health, and flag urgent matters, enabling them to stay proactive despite reduced hours. Clear communication with both clients and the internal team is crucial, as it helps set expectations and facilitates efficient hand-offs when necessary. Success in this role often relies on strong organizational skills and leveraging technology to maximize productivity.

What are the key skills and qualifications needed to thrive as a part time SaaS customer success manager?

To thrive as a Part Time SaaS Customer Success Manager, you need a solid understanding of SaaS products, customer relationship management, and ideally experience in account management or customer support. Familiarity with CRM tools like Salesforce or HubSpot, customer success platforms, and basic data analysis is typically required. Strong communication, problem-solving, and organizational skills help you build trust and proactively address client needs. These skills ensure you can effectively support customers, drive product adoption, and minimize churn in a dynamic, technology-driven environment.

What is the difference between Part Time Saas Customer Success Manager vs Part Time SaaS Account Manager?

AspectPart Time SaaS Customer Success ManagerPart Time SaaS Account Manager
Primary FocusCustomer retention, onboarding, and successAccount growth, renewals, and relationship management
Required SkillsCustomer support, communication, product knowledgeSales, negotiation, relationship building
Work EnvironmentCollaborates closely with customer support and product teamsWorks with sales and account teams
Common UsageUsed in SaaS companies emphasizing customer successUsed in SaaS companies focusing on account growth

While both roles involve client interaction in SaaS, the Customer Success Manager focuses on ensuring customer satisfaction and retention, whereas the Account Manager emphasizes expanding accounts and renewals. The roles often overlap but serve distinct functions within SaaS organizations.

More about Part Time Saas Customer Success Manager jobs

What cities are hiring for Part Time Saas Customer Success Manager jobs?

Cities with the most Part Time Saas Customer Success Manager job openings:

What states have the most Part Time Saas Customer Success Manager jobs?

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What job categories do people searching Part Time Saas Customer Success Manager jobs look for?

The top searched job categories for Part Time Saas Customer Success Manager jobs are:

Infographic showing various Part Time Saas Customer Success Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager (part-time)

Beyond Campus Innovations

Denver, CO โ€ข Remote

Full-time, Part-time

Retirement

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Job Summary:

The Customer Success Manager plays a key role in supporting customer relationships and optimizing performance across our online platforms. This position will report to the Senior Director of Customer Success and will be responsible for the end-to-end success of clients using K12 Rounding, and other digital products. 

This position is eligible for incentive opportunities based on:

  • Onboarding and the successful implementation of new clients
  • Upsell and cross-sell of platform features
  • Client retention and renewal success
  • Generating referrals and expanding accounts

Job Responsibilities:

Customer Success & Onboarding

  • Lead and manage client onboarding for online platforms (K12 Rounding, etc.)
  • Build and sustain trusted relationships with clients to ensure satisfaction, retention, and referrals
  • Support the development of onboarding playbooks and SOPs

Platform & Product Support

  • Serve as a subject matter expert on the functionality and application of customer-facing technologies
  • Identify platform needs or gaps based on customer feedback and data; collaborate with the CXO on enhancements and road mapping
  • Contribute to platform testing and performing quality assurance 

Sales Support & Growth Enablement

  • Support the sales team in upselling features, renewing contracts, and closing net new opportunities
  • Contribute to revenue goals by facilitating successful onboarding, minimizing churn, and driving platform adoption
  • Capture customer success stories, feedback, and usage data to inform product positioning and messaging

Responsibilities also include other duties as assigned to support company strategy and success initiatives.

Qualifications and Skills:

  • 5+ years of experience in customer success, SaaS platform support, account management, or related field
  • Demonstrated experience working with CRM tools, success platforms, or digital engagement technologies
  • Strong communication skills and the ability to translate technical functionality into client value
  • High attention to detail and organizational effectiveness, especially in remote team settings
  • Experience in education, workforce, or nonprofit sectors is a plus

Compensation and Benefits:

This is a salaried part-time position of no more than 20 hours per week.

Part-time employees are eligible for pro-rated tuition reimbursement and cell phone reimbursement. You will also be eligible to contribute to a 401k.