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Part Time Phone Representative Jobs in Missouri (NOW HIRING)

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Part Time Phone Representative information

What is a part time phone representative?

Part time phone representatives are customer service professionals who handle inbound or outbound calls for a company on a part-time schedule. Their main duties include answering customer inquiries, providing information, resolving issues, and sometimes making sales or conducting surveys over the phone. They typically work set hours each week that are less than full-time, offering flexibility for students, parents, or those seeking supplemental income. Strong communication skills, patience, and the ability to handle multiple tasks are essential for this role.

What is the difference between Part Time Phone Representative vs Customer Service Associate?

AspectPart Time Phone RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote or on-siteRetail stores, call centers, or office settings
Industry UsageTelecommunications, sales, supportRetail, hospitality, support services
Search IntentPart time, phone-based customer support rolesCustomer service jobs, retail support

Part Time Phone Representatives and Customer Service Associates often share similar credentials and work environments. The main difference lies in their typical work settings and industry focus, with Part Time Phone Representatives primarily working in call centers or remotely handling phone-based support, while Customer Service Associates may work in retail or various support roles. Both roles are suitable for individuals seeking part-time, customer-focused positions.

How does a part time phone representative typically balance call volume with providing quality customer service?

Part time phone representatives often manage high call volumes while ensuring each customer receives attentive, effective service. This balance is achieved through efficient call handling techniques, staying organized with scripts and guidelines, and using customer relationship management (CRM) tools to track interactions. Representatives are encouraged to listen actively, address concerns promptly, and know when to escalate issues. Regular training and feedback sessions help team members continuously improve their service quality despite time constraints.

What are the key skills and qualifications needed to thrive as a part time phone representative?

To thrive as a Part Time Phone Representative, strong verbal communication, active listening, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, professionalism, and a customer-focused attitude help individuals stand out in this role. These skills ensure efficient resolution of customer inquiries, foster positive customer experiences, and support organizational goals.
What are the most commonly searched types of Phone Representative jobs in Missouri? The most popular types of Phone Representative jobs in Missouri are:
What cities in Missouri are hiring for Part Time Phone Representative jobs? Cities in Missouri with the most Part Time Phone Representative job openings:
Part Time Phone Representative jobs near you

Part-Time Retail Sales Representative

Wireless Vision

Joplin, MO

Part-time

Re-posted 14 hours ago

Wireless Vision rating

3.8

Company rating: 3.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

30th of 30 rated technology retailers

Job description

Title: Part-Time Retail Sales Representative
Location: Joplin, MO
Compensation:


T-Mobile Premium Retailer Wireless Vision

Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Retail Sales Representative role with Wireless Vision would be a perfect fit for you.

In this role, you will represent the T-Mobile brand and meet customers wireless needs. As a member of the store team, you will work as a team to meet both personal and company goals!

Your Talents:

  • Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.

  • Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers accounts to identify revenue opportunities, and excelling in quality metrics.

  • Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.

  • Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.

  • Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.

  • Complete accurate paperwork and transactions according to company policies and procedures.

  • Share customer experience with the rest of your team, including Management.

  • Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.

  • Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades.

  • Build customers confidence by making their experience comfortable and simple while meeting their needs.

  • Engage in service selling and right fitting the customer with the appropriate total technology solution.

  • Assist in other tasks, duties, or projects as assigned by management.

Your Experience:

  • Minimum of 6 months experience in retail or another environment with a strong customer focus.

  • Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.

  • Professional, energetic and positive attitude.

  • Excellent written and verbal/interpersonal communications skills.

  • Flexible scheduling availability.

  • Completed High school diploma/GED.

  • Bilingual preferred in certain locations.

  • Must be able to stand for long periods of time (up to 9 hours) on the sales floor.

  • Must be able to move and/or lift up to 25 pounds.

What Well Offer:

  • Competitive paid time-off program

  • Medical, dental and vision benefits

  • Phone service discounts

  • Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace

What Wireless Vision employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Wireless Vision logo

About Wireless Vision

Sourced by ZipRecruiter

Wireless Vision, LLC is a prominent player in the telecommunication industry, located in Bloomfield Hills, MI, USA. Established in 2004, this privately-held company has grown to become the largest T-Mobile exclusive retailer, boasting over 600 locations across the United States. True to its name, Wireless Vision focuses on delivering top-tier wireless products and services through its retail outlets, providing customers with access to the latest in mobile technology. The company stands on its uncompromising values of Integrity, Passion, Creativity & Belief, and holds a mission to offer unparalleled customer experiences through passionate. Its dedication and superior service have earned the company numerous awards, including being named the 'Best Place to Work in Retail' by The Detroit Free Press.

Industry

Telecommunications

Company size

1,001 - 5,000 Employees

Headquarters location

Bloomfield Hills, MI, US

Year founded

2004

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