Position Overview
spēks is seeking a highly organized and detail-driven Operations Project Coordinator to support our fulfillment, inventory, and client service operations. This role blends hands-on logistics with administrative coordination, order management, and operational oversight.
Reporting directly to the Head of Operations, you will play a critical role in ensuring online and internal orders are processed accurately, inventory is maintained, and day-to-day operational projects run smoothly. This position is ideal for someone who thrives in a fast-paced environment and enjoys balancing execution with organization.
About spēks
Located in Tempe, AZ, spēks has been a leader in promotional products, print, and apparel for over 18 years. Our fast-paced industry is driven by evolving trends, and we pride ourselves on our supportive team environment. We value a healthy work-life balance and a collaborative spirit, making spēks a great place to grow your career.
Key Responsibilities
Order Fulfillment & Shipping
Pack and ship orders according to client specifications and internal documentation.
Create and manage shipping labels using carrier platforms such as FedEx and DHL.
Build and maintain ready-to-ship client swag kits.
Ensure all shipments are accurate, timely, and properly documented.
Order Processing & Data Management
Process and enter online orders into internal systems with a high level of accuracy.
Review orders to confirm pricing, inventory allocation, and shipping details.
Identify and resolve discrepancies related to order details or shipping information.
Inventory & Operational Oversight
Count in and inspect incoming inventory for accuracy.
Review in-house deliveries to confirm production quality and correctness.
Maintain and update the inventory, ensuring accurate counts and client-specific tracking.
Monitor stock levels and communicate potential shortages proactively.
Customer & Internal Communication
Answer incoming calls and direct inquiries appropriately.
Provide professional support via phone and email regarding order status and fulfillment timelines.
Collaborate with internal team members to ensure seamless project execution.
Office & Workspace Management
Maintain a clean, organized, and efficient shipping area.
Ensure operational spaces remain orderly and functional.
Support special projects and initiatives as assigned by the Head of Operations.
Skills We’re Looking For
Required:
Bachelor’s degree in Marketing, Business Administration, or other related fields .
Strong organizational and administrative skills.
Ability to manage multiple projects and priorities simultaneously.
Preferred:
Experience in fulfillment, operations, or customer service.
Familiarity with shipping carrier platforms (USPS, UPS, FedEx, DHL).
Experience with online order processing or eCommerce systems.
Background in promotional products, print, or branded merchandise industries.
Skills & Attributes
Exceptional attention to detail
Strong written and verbal communication
Problem-solving mindset
Time management and prioritization skills
Ability to work independently and collaboratively
Proficiency in Google Workspace
Physical Requirements
Ability to lift up to 35 lbs unassisted
Comfortable packing boxes and moving shipments
Ability to stand for extended periods
Adherence to proper lifting and safety techniques
Reliable transportation and a valid driver’s license required for occasional local errands.
Work Environment
Part-time: 15–20 hours per week (under 30 hours weekly)
Opportunity for increased hours and potential transition to full-time based on performance and business needs
Flexible shifts within Monday–Friday, 8:00 a.m. – 4:00 p.m.
On-site in Tempe, AZ (remote/hybrid not available)
Compensation: Starting at $20 per hour, based on experience
Ready to Join Us?
If you’re detail-driven, proactive, and eager to grow within a fast-paced environment, we’d love to meet you. Apply today and show us how you take ownership and make things happen.
Company Description
At spēks, we make swag simple. For over 18 years, we’ve helped thousands of companies find high-quality, eye-catching promotional products without the hassle. From one-time orders to fully managed company stores, we handle the details, making the process smooth and stress-free.