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Secretary Level 2
Job no: 498218
Work type: Staff
Location: Big Rapids, MI 49307
Categories: Staff, Clerical
Position Title: Secretary Level 2
Location: Big Rapids (Main Campus)
Department:
33600 - Social Sciences
Advertised Salary: $18.45 per hour; hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement
Benefits:
Comprehensive benefit package (health care, vacation, etc.). Please see the following link for a list of benefits offered with this position.
Clerical Tech Association (CTA)
FLSA: Non-Exempt
Temporary/Continuing: Continuing
Part-Time/Full-Time: Full-Time
Union Group: Clerical-Technical Association (MEA-NEA)
Term of Position: 12 Month
At Will/Just Cause: Just Cause
Summary of Position: The Secretary Level 2 will provide administrative support to the Social and Behavioral Sciences Department within the College of Arts, Sciences and Education. This position delivers key clerical functions to support academic operations independently and within established departmental and college policies.
Schedule: On-site | Monday - Friday, 8:00 a.m. - 5:00 p.m.
The anticipated start date for this position is early October 2026; however this is an estimated date and can be revised if needed.
Position Type: Staff
Required Education: Satisfactory completion of two years college or equivalent such as military technical training or business/technical schooling.
The requirements listed are representative of the knowledge, skill, and/or ability required. Any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities may be considered. Equivalency for education is two years of works experience equals one year of education. Any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities may be considered.
Required Work Experience: Two years full-time office experience or equivalent (2 years part time is equivalent to 1 year full time).
Required Licenses and Certifications:
Physical Demands:

• Office Environment
• Sitting
• Repetitive movement

Additional Education/Experiences to be Considered: Preferred work experience to include bookkeeping, supervisory responsibility, public contact, and customer service.
Experience with Microsoft Office software applications: WORD, EXCEL, TEAMS
Experience with/in Banner, Concur (travel/expense systems)
Working experience in higher education and/or K-12 systems.
Essential Duties/Responsibilities: 1. Perform any/all duties as defined in the Secretary, Level 1 position description.
2. Independently answer routine correspondence. Draft non-routine correspondence
for review and approval of supervisor.
3. Research information as background for incoming and outgoing communications.
4. Prepare and maintain information for such documents as correspondence, memos,
reports, etc. using computer software such as word processing, spreadsheet,
database and file management.
5. Input, retrieve, download and output information utilizing a computer to access
various software programs and systems.
6. Answer or refer inquiries from students, faculty, staff, and the general public
regarding established policies and procedures.
7. Assist students with registration, drops and adds.
8. Coordinate activities with other departments.
9. Perform bookkeeping/recordkeeping/calculations for such things as employee
assignments, faculty load report, departmental budget expenditures,
encumbrances, balances and reconciliations, and deposits.
10. Establish and maintain filing and recordkeeping systems.
11. Interview, train and direct student employees. Train and direct lower level non-
bargaining unit clerical employees.
12. Train clerical bargaining unit members in the characteristic duties.
13. Coordinate special departmental functions such as recruitment activities,
graduation, meetings, conferences, workshops, seminars, athletic and fundraising
events, by scheduling facilities, preparing agendas, and arranging for services and
equipment.
14. Perform duties related to auditing student scholastic records, checking graduation
applications, determining honor status.
15. Verify scheduling of course offerings, classrooms, and laboratories.
16. Plan expenses and monitor travel budget for staff, and faculty.
17. Carries out responsibilities in accordance with university policies and applicable laws.
18. Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty, and staff to thrive authentically.
19. Support, promote, and develop university student enrollment and retention initiatives.
20. Any other duties assigned within the position classification area.
Marginal Duties/Responsibilities: 1. Provide back-up assistance for other clerical positions and perform routine office
support duties.
2. Attend meetings and conferences in absence of supervisor.
Skills and Abilities: 1. Operate a variety of office machines and equipment such as a computer, typewriter,
facsimile, dictation equipment, multi-line telephone, copier, calculator, and stencil
cutter, to include making minor adjustments (requires some mechanical aptitude).
2. Use computer software such as word processing, spreadsheets, and databases.
3. Utilize the rules of proper grammar, correct spelling and punctuation, and correct
arrangement of information.
4. Perform basic mathematical operations with accuracy.
5. Input, retrieve, download, merge, and output information from software programs
and systems.
6. Plan, organize, and make sound judgments and decisions.
7. Communicate effectively with a variety of students, faculty, staff, and visitors in a
variety of situations.
8. Interpret student problems and direct students to the proper resource.
9. Supervise, direct, and train others in the performance of the characteristic duties.
10. Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic, and life experiences.
Required Documents:

• Cover Letter
• Resume
• Unofficial Transcript 1

Optional Documents:
Special Instructions to Applicants: Unofficial Transcript 1 (REQUIRED): Applicants must attach a copy of an unofficial transcript of their degree if applicable. If you do not have a transcript, please write a justification explaining how your work experience is equivalent to the required education and attach that justification instead of the transcript. Transcripts must include the institution name, the applicant's name, the date the degree was attained, and the degree awarded. The individual hired will be required to submit an official transcript (if applicable).
Initial Application Review Date:
September 28, 2026
Open Until Position is Filled?: Yes
Posting Close Date:
EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University's Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.
Click here to learn more about working at FSU and KCAD.
Advertised: 11 Sep 2026 Eastern Daylight Time
Applications close:
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