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Part Time Jcpenney Customer Service Center Jobs in Springfield, MA

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by ... If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa ...

Customer Service Associate

Spencer, MA · On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 131 Main Street,Spencer,Massachusetts 01562 10366 Dollar Tree From: 15 To: 15.5

Customer Service Associate

Spencer, MA · On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 131 Main Street,Spencer,Massachusetts 01562 10366 Dollar Tree From: 15 To: 15.5

Customer Service Associate I

Manchester, CT · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 297 E Center St,Manchester,Connecticut 06040 09266 Dollar Tree From: 17 To: 17.5

Customer Service Associate I

Manchester, CT · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 297 E Center St,Manchester,Connecticut 06040 09266 Dollar Tree From: 17 To: 17.5

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Part Time Jcpenney Customer Service Center information

See Springfield, MA salary details

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How much do part time jcpenney customer service center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for part time jcpenney customer service center in Springfield, MA is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.18 per hour, depending on experience, location, and employer.

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Infographic showing various Part Time Jcpenney Customer Service Center job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,417 per year, or $18 per hour.

Casual Facilities Service Center Assistant

Amherst College

Amherst, MA • On-site

$16 - $18/hr

Part-time

Re-posted 10 days ago


Amherst College rating

8.3

Company rating: 8.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

128th of 630 rated colleges and universities


Job description

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.
Job Description:
Amherst College invites applications for the Casual Facilities Service Center Assistant position. The Casual Facilities Service Center Assistant is a part-time, casual position with no benefits. The expected salary range for this job opportunity is: $16 - $18 per hour.
The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations.
The Facilities Service Center Assistant is the first point of contact and initial coordinator for most maintenance related service requests on campus. The Facilities Service Center Assistant provides customer service through the receipt and distribution of work orders, data management, and general facilities related communications with the campus community. This person greets customers, receives and transmits messages via telephone, email and two-way radio, performs basic financial functions, provides clerical support and data management, sometimes of protected and personal data. This person is expected to be present at the front desk to greet and assist all those who enter. This person will be responsible for using the work order system as a regular function of their daily duties, and will also be responsible for troubleshooting mobile device issues when needed.
Summary of Responsibilities:
Customer Service
  • Provides front-line customer interaction and support
  • Greets visitors, answers questions, and provides supplies upon request
  • Receives work requests through email, telephone calls, walk-ins, and directly through the CMMS (TMA), and enters or accepts these requests into the CMMS
  • Discerns the urgency of a request, as well as obtains the exact information needed to inform technicians so they can adequately complete work orders
  • Dispatch technicians via radio for urgent requests during regular business hours

Clerical, Data Management, Work Order Processing & CORI Processing
  • Creates reports upon request from the CMMS to track work orders
  • Coordinates communication and corresponds with customers and Facilities staff for work requests, project notifications, and accessibility notifications
  • Initiates and follows up on service requests with outside vendors and contractors
  • Maintains files and provides other clerical duties, including support to the Service Center Supervisor, Trade Shop Supervisors, and Technicians
  • Collects and secures confidential information to submit CORI checks for contractors/vendors

Qualifications:
Required
  • High School Diploma or equivalent
  • Excellent customer service, interpersonal, organizational, and time-management skills
  • Demonstrated verbal and written communication skills, including the ability to follow written and verbal instructions
  • Moderate math skills, including adding and subtracting
  • Attention to detail
  • Working knowledge of equipment such as multi-line telephones, copiers, scanners, and facsimile machines
  • Working knowledge and experience with both Microsoft Office and Google G Suite
  • Familiarity with mobile devices such as smartphones and tablets
  • Successful completion of required reference and background checks
  • An acceptable criminal offender records information (CORI) check

Preferred
  • Associate's Degree plus experience or specialized training with Microsoft Office, Google G Suite, Workday, and Computerized Maintenance Management Systems (CMMS)
  • Customer service training
  • Data entry and typing training/experience
  • Familiarity with CMMS systems (TMA)
  • Experience with Workday

Interested candidates are asked to submit a resume and cover letter online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs. Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted.(Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen.) Review of applications will begin immediately and will continue until the position is filled. Amherst College is committed to an inclusive hiring process and will provide reasonable accommodations for candidates throughout the application and interview process upon request.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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