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Part Time It Helpdesk Jobs in Syracuse, NY (NOW HIRING)

... helping people live happy and healthy lives. Every day we provide vital information that helps our ... Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to ...

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Part Time It Helpdesk information

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$12

$22

$33

How much do part time it helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for part time it helpdesk in Syracuse, NY is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time IT Helpdesk professional, and why are they important?

To thrive as a Part Time IT Helpdesk professional, you generally need foundational knowledge of computer systems, troubleshooting skills, and a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving abilities are essential soft skills for assisting users effectively and managing multiple requests. These skills and qualities are crucial for efficiently resolving technical issues, maintaining user satisfaction, and supporting smooth business operations.

What are some typical challenges faced by part-time IT Helpdesk staff, and how can they be managed?

Part-time IT Helpdesk employees often encounter challenges such as balancing a high volume of support tickets within limited hours and quickly adapting to shifting priorities. Since they may not be present during all business hours, effective communication with full-time staff and thorough documentation are crucial to ensure seamless support for users. Proactively utilizing knowledge bases and ticketing systems helps maintain continuity, and staying up to date with common troubleshooting procedures allows part-time team members to resolve issues efficiently and contribute positively to the team.

What are part-time IT helpdesk jobs?

Part-time IT helpdesk jobs involve providing technical support and troubleshooting services to users, but on a schedule that is less than full-time (typically under 40 hours per week). Responsibilities usually include answering support tickets, resolving hardware and software issues, and assisting users with network or system problems. These roles are ideal for students, professionals seeking flexible hours, or those looking to gain experience in IT. Part-time IT helpdesk staff may work onsite or remotely, depending on the employer's needs.

What is the difference between Part Time It Helpdesk vs Part Time Network Support Technician?

AspectPart Time It HelpdeskPart Time Network Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk desks, remote supportNetwork labs, on-site troubleshooting
Industry UsageIT service providers, corporate ITTelecommunications, enterprise networks

Part Time It Helpdesk roles focus on user support, troubleshooting software/hardware issues, and remote assistance. In contrast, Part Time Network Support Technicians specialize in network infrastructure, configuration, and troubleshooting. While both roles require technical certifications and often work in similar environments, their core responsibilities differ, making each suited to different skill sets within the IT industry.

What are the most commonly searched types of It Helpdesk jobs in Syracuse, NY? The most popular types of It Helpdesk jobs in Syracuse, NY are:
What are popular job titles related to Part Time It Helpdesk jobs in Syracuse, NY? For Part Time It Helpdesk jobs in Syracuse, NY, the most frequently searched job titles are:
What job categories do people searching Part Time It Helpdesk jobs in Syracuse, NY look for? The top searched job categories for Part Time It Helpdesk jobs in Syracuse, NY are:
What cities near Syracuse, NY are hiring for Part Time It Helpdesk jobs? Cities near Syracuse, NY with the most Part Time It Helpdesk job openings:
Infographic showing various Part Time It Helpdesk job openings in Syracuse, NY as of May 2026, with employment types broken down into 33% Internship, and 67% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,577 per year, or $22.9 per hour.
Security Officer Part Time Entry Control

Security Officer Part Time Entry Control

Allied Universal

East Syracuse, NY • On-site

$17.50/hr

Part-time

Retirement

Posted 5 days ago


Allied Universal rating

5.5

Company rating: 5.5 out of 10

Based on 2,381 frontline employees who took The Breakroom Quiz

67th of 100 rated security


Job description

Overview
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
As a Security Officer Part Time Entry Control in East Syracuse, NY, you will serve and safeguard clients in a range of industries. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an Access Control Officer, helping manage entry points, verify credentials, monitor activity, and support visitor processing at a dynamic location. In this role, you will remain visible, conduct routine patrols, help to deter security-related incidents, and deliver outstanding customer service and communication. Be part of a team that values agility, reliability, innovation, caring, teamwork, and integrity every day.
Position Type: Part Time
Pay Rate: $17.50 / Hour
Job Schedule:
DayTimeFri03:30 PM - 10:00 PMSat02:00 PM - 10:00 PMSun02:00 PM - 10:00 PM
What You'll Do:
  • Provide customer service to employees, visitors, and contractors by following access control procedures, site-specific policies, and when appropriate, emergency response activities.
  • Monitor entry and exit points, verify credentials, and document visitor activity to help support security-related operations at the location.
  • Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and report details according to site protocols.
  • Conduct regular and random patrols around the business and perimeter, as assigned, while observing and reporting unusual activity or maintenance-related concerns.

Minimum Requirements:
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.

Why Join Us:
  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial Benefits: Participate in our retirement savings plan to invest in your future.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1597883

What Allied Universal employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Allied Universal logo

About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US