Join our team as an part time Insurance Customer Service representative, where your enthusiasm and communication skills will drive exceptional client experiences. In this role, you will serve as a vital link between customers and our insurance carriers, providing expert guidance and resolving inquiries. This position offers an exciting opportunity to develop your customer service expertise within a fast-paced, rewarding environment.
Duties
- Respond promptly to customer inquiries via phone or email, delivering clear and helpful information about insurance products and services
- Assist clients in understanding policy options, coverage details, and benefits to facilitate informed decision-making
- Negotiate policy terms with clients to align their needs with available coverage options while maintaining compliance with company policies
- Tasks including documentation, data entry, and updating client records accurately
Qualifications
- At least 1 year of experience in home and auto insurance customer service.
- Excellent communication skills—both verbal and written—to convey information clearly and confidently
What we offer
- Flexible schedule
- Competitive pay
- No sales quotas, no pressure
- Casual working environment
- Paid holidays
Join us to make a meaningful impact by delivering outstanding customer service. We value energetic professionals who thrive on helping others succeed!