The YWCA Greater Harrisburg has an immediate need for a part timeย Front Desk Monitor.
The Front Desk Monitor serves as the first point of contact for the emergency shelter and plays a critical role in maintaining a safe, welcoming, and supportive environment. This position is responsible for monitoring reception areas, greeting and assisting visitors, and directing individuals to appropriate staff or resources. The Front Desk Monitor operates a multi-line phone system, managing general inquiries as well as domestic violence and sexual assault hotline calls. In addition, this role monitors and operates security systemsโincluding cameras and controlled-access doorsโto help ensure the safety and security of residents, staff, and visitors.
Position Details:
- Schedule:ย Saturday & Sunday 8am-4pm
- Pay: $15.00/hr.
Successful Candidates Will Have:- Professional attitude and demeanor
- Respect, accountability, and inclusivity
- Demonstrated de-escalation and problem-solving skills to assist staff in handling a variety of situations.
- Ability to respond calmly and professionally to crisis calls and/or walk-ins.
- Self-determination, motivation, and initiative
- Ability to apply basic skills for effective written and verbal communication
- Effective computer skills with proficiency in Microsoft Office Suite
- Bilingual ability.
Position Requirements:- 2 years of related experience.
- Minimum High School Diploma or GED.
- Valid driverโs license.
- FBI, Child Abuse, and State Police Clearances or ability to obtain.
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Why You'll Love Working With Us โ Check Out Our Awesome Benefits - Even for Part Time!
๐ง Employee Assistance Program (EAP) โ Because your well-being matters
๐ผ Pension Retirement Plan โ Start earning a pension after just two short years of service
๐ 403(b) Retirement Plan โ Begin contributing on day one to secure your financial future
๐ด Generous Paid Time Off โ Recharge with paid time off days and sick days
๐ 11 Paid Holidays โ Extra time to relax, celebrate, and enjoy what matters most
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