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Part Time Helpdesk Jobs in Massachusetts (NOW HIRING)

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Receptionist (Part-Time) - JLR Boston

Boston, MA · On-site

$35K - $60K/yr

Compensation: $35,000-$60,000 Part-Time The final pay offered to a successful candidate will be ... We are looking for strong, energetic, people-focused team members who will help us redefine the car ...

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Part Time Helpdesk information

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How much do part time helpdesk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for part time helpdesk in Massachusetts is $25.28, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $28.37 per hour, depending on experience, location, and employer.

What is a part time helpdesk?

Part time helpdesk jobs involve providing technical support and assistance to customers or employees, usually over the phone, email, or chat, but on a part-time schedule. These roles typically include troubleshooting hardware or software issues, answering questions about company products or services, and escalating more complex problems to higher-level support staff. Part time helpdesk positions are ideal for those who want a flexible work schedule while gaining valuable IT or customer service experience.

What are the key skills and qualifications needed to thrive as a part time helpdesk?

To thrive as a Part Time Helpdesk, you need basic IT knowledge, troubleshooting skills, and usually a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you stand out when assisting users. These skills are essential for efficiently resolving technical issues and ensuring user satisfaction in a support-driven environment.

What are some common challenges faced by part time helpdesk staff, and how can they be managed?

Part-time helpdesk staff often face challenges such as quickly adapting to changing systems, managing high volumes of support requests during busy periods, and staying updated with the latest company processes despite limited hours. To manage these challenges, it’s important to maintain clear communication with full-time team members, participate in regular training sessions, and utilize comprehensive documentation. Being proactive in seeking clarification and feedback can also help part-time helpdesk staff stay effective and connected with the broader support team.

What are the most commonly searched types of Helpdesk jobs in Massachusetts?

The most popular types of Helpdesk jobs in Massachusetts are:

What cities in Massachusetts are hiring for Part Time Helpdesk jobs?

Cities in Massachusetts with the most Part Time Helpdesk job openings:

Part Time Helpdesk jobs near you
Infographic showing various Part Time Helpdesk job openings in Massachusetts as of August 2026, with employment types broken down into 89% Full Time, 6% Part Time, and 5% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $52,590 per year, or $25.3 per hour.

Fulfillment Associate (Part-time)

Harvey Performance Company

Rowley, MA • On-site

$17/hr

Part-time

Re-posted 13 days ago

Harvey Performance Company rating

9.3

Company rating: 9.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

9th of 495 rated machine equipment manufacturers

Job description

WHO WE ARE:

At Harvey Performance Company, we're more than a team; we're a community. Our thriving, dynamic, and rapidly expanding organization values community, celebrates success, and fosters personal and professional growth opportunities.

 

THE OPPORTUNITY:

The Fulfillment Associate position is a crucial position that ensures we’re meeting the needs of our customers with the help of our newly established and stream-lined picking process. We would love for you to come work in our brand-new state of the art facility that sits within a 23,000 square-foot space and is equipped to support and drive our continued growth. This is a vibrant, spacious, and temperature-controlled environment, allowing for a comfortable atmosphere for our employees. We are seeking part-time help within our fulfillment department.

IN THIS ROLE, YOU WILL:
  • Work in a team-based environment to pick, pack and ship orders to our customers.
  • Ensure accuracy of orders and verify incoming goods against packing lists.
  • Package, label, and inventory tools correctly.
  • Assist local customers in product pick-ups while maintaining professional appearance and demeanor.
YOU'LL BRING:
  • Flexible team player mentality, with a professional personality and a willingness to take on additional responsibilities.
  • Ability to multi-task while maintaining attention to detail and deadlines.
  • Problem-solving and analytical skills to identify ways to best serve our customers.
  • Excellent communication skills to achieve team goals in timely manner.
  • A desire to start your career in a fast-paced growing company.
  • Willingness to be cross-trained and work with all departments to get things done.

WHERE YOU'LL WORK:

  • Find yourself in the heart of Rowley, MA, where our modern facility resides. Experience the balance between vibrant professional growth at Harvey and the soothing, scenic lifestyle of this quaint town. We champion work-life harmony, inviting you to be part of our journey.

 

WHAT HARVEY PROVIDES:

  • A fun, rapid-growing environment where new opportunities are regularly made available.
  • Opportunities for training and development.
  • A brand-new Recreational space for our employees to disconnect, have some fun, relax, recharge, and refresh! 

The pay rate for this position is $17.00 an hour. This point reflects what the company reasonably expects to pay at the time of posting.

What Harvey Performance Company employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Harvey Performance

Sourced by ZipRecruiter

Harvey Performance is the leading North American designer and manufacturer of specialty carbide end mills and cutting tools used to cut and shape metals in precision machining applications, comprised of the brands Harvey Tool Company, Helical Solutions, Micro 100, Titan USA, and CoreHog. The company is the solution provider of choice for distributors and end users addressing complex machining challenges across a wide range of end markets, materials and applications. The Company has a collaborative, entrepreneurial culture that promotes operational excellence and employee growth.

Industry

Machinery manufacturing

Company size

201 - 500 Employees

Headquarters location

Rowley, MA, US

Year founded

1985

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