Help Desk Associate
$19.23/hr
Mon-Fri, 9am-5pm, Rotating weekends Salary: $19.23 / hour As a Helpdesk Associate, you will work on the IT team to provide entry level help desk support directly to Vinfen end users and to critical ...
Help Desk Associate
$19.23/hr
Mon-Fri, 9am-5pm, Rotating weekends Salary: $19.23 / hour As a Helpdesk Associate, you will work on the IT team to provide entry level help desk support directly to Vinfen end users and to critical ...
Help Desk Associate
Holyoke, MA · On-site
$23 - $26/hr
As a Tier 1 technical support specialist, the Help Desk Associate is responsible for delivering front-line technical assistance and ensuring the smooth operation of daily IT functions. The position ...
Help Desk Associate
Holyoke, MA · On-site
$23 - $26/hr
As a Tier 1 technical support specialist, the Help Desk Associate is responsible for delivering front-line technical assistance and ensuring the smooth operation of daily IT functions. The position ...
Procurement Helpdesk Specialist Candidate needs to be able to commute to Burlington, MA 3x a week ... Ability to liaison with field associates to prioritize Anticipate and identify problems, and ...
New
Procurement Helpdesk Specialist Candidate needs to be able to commute to Burlington, MA 3x a week ... Ability to liaison with field associates to prioritize Anticipate and identify problems, and ...
New
Procurement Helpdesk Specialist Candidate needs to be able to commute to Burlington, MA 3x a week ... Ability to liaison with field associates to prioritize Anticipate and identify problems, and ...
New
Procurement Helpdesk Specialist Candidate needs to be able to commute to Burlington, MA 3x a week ... Ability to liaison with field associates to prioritize Anticipate and identify problems, and ...
New
Associate Manager
Somerville, MA · On-site
$21.20 - $31.25/hr
The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...
Associate Manager
Somerville, MA · On-site
$21.20 - $31.25/hr
The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...
Associate Manager
Somerville, MA · On-site
Ensure all store associates have clarity on goals and action plans ... Provide feedback to help support the creation of clear action plans that optimize results. Manage ...
Associate Manager
Somerville, MA · On-site
Ensure all store associates have clarity on goals and action plans ... Provide feedback to help support the creation of clear action plans that optimize results. Manage ...
The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...
The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...
Sales Associate
Braintree, MA · On-site
$15 - $20.15/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Braintree, MA · On-site
$15 - $20.15/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Foxboro, MA · On-site
$15 - $20.15/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Foxboro, MA · On-site
$15 - $20.15/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Burlington, MA · On-site
$15 - $20.15/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Burlington, MA · On-site
$15 - $20.15/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
$15 - $20.15/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
$15 - $20.15/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
$15 - $20.15/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
$15 - $20.15/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
$14.75 - $20.25/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
$14.75 - $20.25/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
$15 - $20.15/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
$15 - $20.15/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
$15 - $20.15/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
$15 - $20.15/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Hyannis, MA · On-site
$14.75 - $20.25/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Hyannis, MA · On-site
$14.75 - $20.25/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
$14.75 - $20.25/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
$14.75 - $20.25/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
$15 - $20.15/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
$15 - $20.15/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Foxboro, MA · On-site
$15 - $20.15/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
Foxboro, MA · On-site
$15 - $20.15/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
$15 - $20.15/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
$15 - $20.15/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Helpdesk Associate information
See Massachusetts salary details
$15.75 - $17.61
12% of jobs
$19.24 is the 25th percentile. Wages below this are outliers.
$17.61 - $19.48
15% of jobs
The median wage is $21.29 / hr.
$19.48 - $21.34
24% of jobs
$21.34 - $23.20
13% of jobs
$23.20 - $25.06
9% of jobs
$25.40 is the 75th percentile. Wages above this are outliers.
$25.06 - $26.92
16% of jobs
$26.92 - $28.78
5% of jobs
$28.78 - $30.64
2% of jobs
$30.64 - $32.51
3% of jobs
$32.51 - $34.37
0% of jobs
$34.37 - $36.23
1% of jobs
$15
$23
$36
How much do helpdesk associate jobs pay per hour?
As of Jul 18, 2026, the average hourly pay for helpdesk associate in Massachusetts is $23.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.25 per hour, depending on experience, location, and employer.
What is the difference between Helpdesk Associate vs Customer Support Specialist?
| Aspect | Helpdesk Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer certifications like CompTIA A+ | High school diploma; certifications like Customer Service Certification can be a plus |
| Work Environment | IT support centers, corporate offices, remote | Call centers, retail, online support platforms |
| Employer & Industry Usage | IT companies, tech support firms, corporate IT departments | Retail, e-commerce, service industries |
| Common Search & Comparison Intent | Helpdesk Associate vs Customer Support Specialist |
Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.
What are the most commonly searched types of Helpdesk jobs in Massachusetts? The most popular types of Helpdesk jobs in Massachusetts are:
$19.23/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 15 days ago
Vinfen rating
7.9
Based on 13 frontline employees who took The Breakroom Quiz
Job description
Schedule:Mon-Fri, 9am-5pm, Rotating weekends
Salary:$19.23 / hour
As a Helpdesk Associate, you will work on the IT team to provide entry level help desk support directly to Vinfen end users and to critical internal IT functions. Your work will also include data entry and verification of system jobs and processes, as well as administrative tasks as needed for the IT Department.
Why Vinfen?
We are committed to you! We offer great training, great benefits, career growth and job security!
- Medical, Dental and Vision Insurance for employees working 30 hours or more
- 15 days of Vacation, 12 Paid Holidays, 10 Sick Days and 3 Personal Days per year (for employees scheduled for 20 hours or more)
- Education Assistance and Tuition Remission Programs as well as innovative Student Loan Payment Programs. Employment with Vinfen counts toward your Public Student Loan Forgiveness eligibility
- Professional Development programs including year-round online training courses and opportunities to earn CEUs
- Retirement savings programs, including a fully funded, employer sponsored retirement plan and an employee funded 403 (b) plan
- Company paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance
- Voluntary Term, Whole Life, Accident and Critical Care Insurance
- Flexible Spending Reimbursement Accounts (Health and Dependent care)
- $500 -- $1,000+ Employee Referral Bonuses with no annual cap!
- Other generous benefits including discounted memberships, access to wellness programs and more!
About Us
Founded in 1977, for over 40 years Vinfen has been a leading nonprofit human services organization that "transforms lives" by building the capacity of individuals, families, organizations and communities to learn, thrive and achieve their goals. Vinfen supports thousands of adolescents and adults with psychiatric, developmental and behavioral disabilities at more than 200 sites with over 3,000 employees in eastern Massachusetts and Connecticut. www.vinfen.org/careers
Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Keywords: Information Technology, Applications Systems, SQL, Java, HTML, Active Directory, Database Management
- An associate's degree in information systems, database management or related field preferred, but experience may substitute for education. High school diploma or GED required.
- 2-3 years related experience.
- All applicants must be at least 21 years of age and have a current, valid, US drivers' license for at least 6 months.
- All candidates must be able to successfully pass a CORI, reference, multi-state background and driving record check.
About Vinfen
Sourced by ZipRecruiter
Industry
Offices of mental health practitioners
Company size
1,001 - 5,000 Employees
Headquarters location
Cambridge, MA, US
Year founded
1977