Part Time Help Desk Jobs in Silver Spring, MD (NOW HIRING)

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Part Time Welcome Center in MC LEAN, VA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Front Desk Officer at a luxury retail location, where you will greet visitors, manage access and badge processes, monitor the front entrance, and support daily security-related operations with professionalism and care. In this highly visible role, you will help create a welcoming experience through strong communication, teamwork, and integrity while supporting a smooth and organized environment.

Position Type: Part Time

Pay Rate: $22.40 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to visitors, tenants, and staff by carrying out site-specific security-related procedures, front desk protocols, and when appropriate, emergency response activities.
• Monitor lobby and entrance activity, greet and direct guests, and help to verify visitor access, deliveries, and vendor arrivals in accordance with location policies.
• Respond to incidents, questions, and critical situations in a calm, problem-solving manner while communicating with site contacts and Allied Universal leadership as needed.
• Maintain detailed front desk records, visitor logs, and incident documentation, and report unusual activity, maintenance concerns, and/or policy-related issues to the appropriate personnel.
• Support a professional lobby presence at a retail location by helping to manage access, observing customer and employee activity, and following post orders and client-specific expectations.

Minimum Requirements:

• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.