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Night Help Desk Jobs in Silver Spring, MD (NOW HIRING)

IT Help Desk I

Fairfax, VA · On-site

$45K - $65K/yr

... night and weekend work. Participation in a rotating on call schedule is required (1 week, every 8 ... Help desk: 1 year (Preferred) * Customer Service: 1 year (Preferred) * Office 365: 1 year ...

NIGHT AUDITOR

Baltimore, MD · On-site

$18 - $20/hr

... help guests, and make sure the hotel is ready for the next day. If you like working independently and keeping things organized, keep reading. The Role As a Night Auditor, you support the front desk ...

NIGHT AUDITOR

Baltimore, MD · On-site

$18 - $20/hr

... help guests, and make sure the hotel is ready for the next day. If you like working independently and keeping things organized, keep reading. The Role As a Night Auditor, you support the front desk ...

NIGHT AUDITOR

Arlington, VA · On-site

$17.25 - $23/hr

... help guests, and make sure the hotel is ready for the next day. If you like working independently and keeping things organized, keep reading. The Role As a Night Auditor, you support the front desk ...

... help guests, and make sure the hotel is ready for the next day. If you like working independently and keeping things organized, keep reading. The Role As a Night Auditor, you support the front desk ...

Night Auditor

Baltimore, MD · On-site

$15 - $19.75/hr

Check the front desk log for problems, special requests, etc. * Greets, registers, and assigns ... Inspired to perform without outside help Preferred Peer Recognition: Inspired to perform well by ...

The Tier-2 Helpdesk Specialist candidate will provide operations center support to a number of ... Night Shift Hours : 10PM - 10AM *this shift is not flexible* Sunday - Saturday (40+hr-week/12-hour ...

TheTier-2 Helpdesk Specialistcandidate will provide operations center support to a number of ... Night Shift Hours: 10PM - 10AM *this shift is not flexible* Sunday - Saturday (40+hr-week/12-hour ...

Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary ... College course work in related field helpful. Previous supervisory responsibility preferred. Must ...

Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary ... field helpful. · Previous supervisory responsibility preferred. · Must be able to work ...

Night Auditor

Catonsville, MD · On-site

$15.50/hr

Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary ... field helpful. • Previous supervisory responsibility preferred. • Must be able to work ...

Night Auditor

Catonsville, MD · On-site

$14.25 - $19/hr

Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary ... field helpful. • Previous supervisory responsibility preferred. • Must be able to work ...

Night Auditor

Alexandria, VA · On-site

$16 - $21.25/hr

Perform front desk duties such as guest check-ins and check-outs during the night shift * Process ... Because whatever you do here, you play a part in helping redefine the way quality hospitality is ...

Part Time Hotel Night Auditor

Reston, VA · On-site

$15.75 - $20.75/hr

Verify each front desk shift's transactions. * Finalize transactions completed during the day ... Follow in-house procedures to help ensure the security of guests and employees. Be knowledgeable ...

Part Time Hotel Night Auditor

Reston, VA · On-site

$15.50 - $20.75/hr

Verify each front desk shift's transactions. * Finalize transactions completed during the day ... Follow in-house procedures to help ensure the security of guests and employees. Be knowledgeable ...

Part Time Hotel Night Auditor

Reston, VA · On-site

$15.50 - $20.75/hr

Verify each front desk shift's transactions. * Finalize transactions completed during the day ... Follow in-house procedures to help ensure the security of guests and employees. Be knowledgeable ...

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Night Help Desk information

See Silver Spring, MD salary details

$13

$20

$28

How much do night help desk jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for night help desk in Silver Spring, MD is $20.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $21.63 per hour, depending on experience, location, and employer.

What is a night help desk?

Night Help Desk jobs involve providing technical support and assistance to users during overnight hours. These professionals typically answer phone calls, respond to emails, and resolve issues related to computer systems, software, and network connectivity. Working at night, they ensure that organizations have continuous IT support, helping to minimize downtime and address urgent problems outside of regular business hours.

What skills and qualifications are needed to thrive as a night help desk professional?

To thrive as a Night Help Desk professional, you need strong troubleshooting abilities, familiarity with IT systems, and typically a degree or certification in information technology or a related field. Proficiency with ticketing systems, remote desktop tools, and knowledge bases is essential for resolving technical issues efficiently. Excellent communication, patience, and problem-solving skills help you support users and remain effective during overnight shifts. These competencies ensure quick, reliable technical support and maintain operational continuity for organizations during off-hours.

What are some unique challenges faced by night help desk professionals, and how can they effectively manage them?

Night Help Desk professionals often encounter unique challenges such as working independently with limited immediate supervision and handling high-priority incidents when fewer resources may be available. Adapting to overnight hours can also impact alertness and communication with daytime teams. Effective management of these challenges involves developing strong troubleshooting skills, maintaining clear documentation for seamless handovers, and utilizing collaboration tools to stay connected with colleagues across shifts. Proactive communication and time management are key to ensuring smooth operations and customer satisfaction during nocturnal hours.

What is the difference between Night Help Desk vs Night IT Support?

AspectNight Help DeskNight IT Support
CredentialsTypically requires help desk certifications or basic IT knowledgeOften requires technical certifications like CompTIA A+ or Network+
Work EnvironmentHelp desk centers, call centers, or remote supportIT departments, data centers, or remote troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsTech companies, managed service providers, corporate IT teams
Search & Comparison IntentPeople comparing entry-level support rolesIndividuals seeking technical troubleshooting roles at night

Night Help Desk and Night IT Support roles share similarities in credentials and work environment, but Night IT Support often requires more technical certifications and involves more complex troubleshooting tasks. Both roles serve as critical support functions in IT, primarily during night shifts, but differ in scope and technical depth.

What jobs do people do at night?

Night Help Desk jobs typically involve providing technical support, customer service, or troubleshooting assistance during overnight hours. These roles often require strong communication skills, familiarity with support tools, and the ability to work independently in a quiet environment. Common industries include IT, healthcare, security, and hospitality.

What are the most commonly searched types of Help Desk jobs in Silver Spring, MD?

The most popular types of Help Desk jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Night Help Desk jobs?

Cities near Silver Spring, MD with the most Night Help Desk job openings:

Infographic showing various Night Help Desk job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $42,370 per year, or $20.4 per hour.

Help Desk Level 1 Technician - Secret Clearance

RCJ Consulting

Washington, DC

$22.75 - $30.50/hr

Other

Re-posted 17 days ago


Job description

Job Openings >> Help Desk Level 1 Technician - Secret Clearance
Help Desk Level 1 Technician - Secret Clearance
Summary
Title: Help Desk Level 1 Technician - Secret Clearance ID: 1007 Location: Washington, DC Department: Information Technology
More about this job >
Description

Position: Level 1 Technician

Clearance: Active Secret

Shift: Day/ Night Shift HST

Location: Springfield, Virginia

The Level 1 Technician is responsible for maintaining the datacenter environment and ensuring all customer server environments are secure, operational, and highly available through continuous proactive monitoring, customer support, and scheduled maintenance preparation.

Responsibility:

Provide systems availability monitoring and reporting

Provide systems diagnostics monitoring and reporting

Perform Incident capture, verification, diagnostics and

Perform data and system backups and restores

Perform Level I designated first call resolution

Maintain knowledgebase documentation and ability to work overnights


Desired Experience:


Required Skills:

1 to 3 years of related experience

Experience with system monitoring

Experience with Microsoft server products

Previous experience of building and repairing PCs and Servers

Previous experience in a customer service orientated position preferred

Good knowledge of PC and Server Hardware

Hardworking and copes well under high pressure

Self-driven with the ability to successfully work and promote inclusiveness in small groups

Ability to follow defined operational standards, understand data center critical infrastructure, and understand server operating systems

Strong verbal and written communication

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