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Part Time Global Call Center Jobs in Rochester, NY

WeDriveU

Dispatcher - Weekends

Rochester, NY

$28.50/hr

... dispatch, call center, customer service or hospitality * CDL required (Preferred) * Extremely ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...

Land O'Lakes

Part Time Housekeeper

Caledonia, NY · On-site

$19.50/hr

Land O'Lakes and our global entities support diversity in employment practices. Neither Land O ... call the HR Solution Center at 844-LOL-HR4U (844-565-4748) M-F 8:00am-4:30pm CT.

Land O'Lakes

Part Time Housekeeper

Caledonia, NY

$19.50/hr

Land O'Lakes and our global entities support diversity in employment practices. Neither Land O ... call the HR Solution Center at 844-LOL-HR4U (844-565-4748) M-F 8:00am-4:30pm CT.

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Part Time Global Call Center information

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How much do part time global call center jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for part time global call center in Rochester, NY is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is a part time global call center?

A Part Time Global Call Center job involves handling customer service, sales, or technical support calls for an international company, but on a part-time basis. Employees in these roles typically communicate with customers around the world, assisting them with inquiries, troubleshooting issues, or processing orders. Working hours can be flexible and may include evenings, weekends, or split shifts to accommodate different time zones. This position is ideal for those seeking a flexible schedule and the opportunity to work in a multicultural environment.

What are the key skills and qualifications needed to thrive as a part time global call center representative, and why are they important?

To thrive as a Part Time Global Call Center Representative, you need strong communication skills, customer service experience, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and chat platforms is typically required. Patience, cultural sensitivity, and problem-solving abilities are crucial soft skills to excel in handling diverse customer inquiries. These skills ensure effective support, positive customer experiences, and efficient resolution of issues in a fast-paced, international environment.

What are some common challenges faced by part-time agents in a global call center, and how can they be addressed?

Part-time agents in a global call center often face challenges such as managing varying time zones, adapting to diverse customer needs, and maintaining effective communication with a distributed team. To address these, it’s helpful to stay organized with scheduling tools, participate in regular team meetings, and take advantage of training resources provided by the company. Open communication with supervisors and colleagues also helps ensure you stay informed and supported, making it easier to provide excellent service and balance your work hours effectively.

What is the difference between Part Time Global Call Center vs Customer Service Representative?

AspectPart Time Global Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training providedHigh school diploma or equivalent; customer service training often provided
Work EnvironmentRemote or office-based, international calls, fast-pacedOffice or remote, local or national calls, customer-focused
Industry UsageCommon in multinational companies, outsourcing firmsWidespread across various industries including retail, telecom, banking

Part Time Global Call Center roles typically involve international communication, often requiring multilingual skills and working in a fast-paced environment. Customer Service Representatives focus on assisting local customers, with similar credential requirements but usually within a domestic setting. Both roles are essential in customer support, but the global call center emphasizes international interaction and often involves remote work.

What are popular job titles related to Part Time Global Call Center jobs in Rochester, NY?

For Part Time Global Call Center jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Part Time Global Call Center jobs in Rochester, NY look for?

The top searched job categories for Part Time Global Call Center jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Part Time Global Call Center jobs?

Cities near Rochester, NY with the most Part Time Global Call Center job openings:

Part Time Global Call Center jobs near you

Dispatcher - Weekends

WeDriveU

Rochester, NY

$28.50/hr

Part-time

Re-posted 13 days ago

WeDriveU rating

7.0

Company rating: 7.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

3rd of 9 rated taxi private hire

Job description

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.


Job Description:

The Dispatcher will be answering incoming calls, communicating to drivers, and responding to email inquiries as well as problem solving throughout the day.


Shift Hours: 6:00am - 4:00pm - Saturday & Sunday


* Overtime Hours Available


Duties and Responsibilities:

  • Monitor drivers throughout their routes
  • Communicate specific instructions to drivers in the field regarding passenger pick-ups and drop-offs
  • Must be a problem-solver, point-person for road accidents, vehicle breakdown
  • Provide reports to Operations Manager and Leadership team
  • Familiarity with Google Docs is a plus
  • Assist with investigating and resolving customer concerns
  • Monitor traffic flow and send out alerts as needed
  • Record incidents for vendor follow-up
  • Support Lost and Found process
  • Ensure that all tasks comply with administrative policies and procedures, safety rules, environmental policies and/or government regulations
  • Additional duties and responsibilities may apply


Skills Required and Physical Demands:

  • 1+ years of professional experience working in one or more of the following capacities: dispatch, call center, customer service or hospitality
  • CDL required (Preferred)
  • Extremely detail-oriented and exceptional organizational skills
  • Proficiency in Samsara (Preferred)
  • Proficiency in Trip Shot (Preferred)
  • Experience using multiple software programs simultaneously with various open tabs
  • Provide quick real time responses to requests
  • Excellent written and oral communication with interpersonal skills
  • Exude a professional and energetic demeanor while performing effectively in a fast-paced environment
  • Experience using a Transportation Management System (TMS) preferred but not required
  • Bilingual preferred but not required


We Offer

Physical Health

  • Exceptional Medical, Dental, Vision, and Life Insurance benefits

Financial Health

  • Competitive compensation packages
  • 401(k) with 4% employer match
  • Financial Wellness Tool
  • Commuter Benefits

Emotional Health

  • Employee Assistance Program (EAP)
  • PTO for part-time and full-time positions
  • Paid holidays
  • Pet & Legal Insurance

Personal Development

  • On-the-job training and skills development
  • Internal transfer opportunities for career growth

*Benefits vary by position and location

WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.

What WeDriveU employees say

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