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JOB SUMMARY

The Hospice Chaplain is responsible for the provision of spiritual care services to patients and families/caregivers of Cornerstone Healthcare, Inc., either directly or through coordination of care with other spiritual counselors.

The Hospice Bereavement and Volunteer Coordinator is to provide supportive services to help meet the needs of the terminally ill Hospice patient and family as needed. To provide assistance and understanding to the family in time of bereavement. To work as a member of the Hospice team in providing Hospice care. Responsible for developing, implementing and supervising the bereavement program and for the delivery of related services. To maintain and coordinate the volunteer program for Hospice. Responsible for the orientation, training and coordination of all Hospice volunteers, for volunteer program administration and development in all service areas

Chaplain Duties and Responsibilities:

• Assures spiritual assessment of patients and families/caregivers in the hospice program and appropriate services are rendered in a timely manner.

• Facilitates the development of the individualized plan of care by participating in the comprehensive assessment to meet identified spiritual needs.

• Provides direct spiritual care to patients and families/caregivers.

• Serves as liaison and support to community chaplains and spiritual counselors.

• Maintains records of spiritual care services utilization and related activities for quality assurance, program development, and policies and procedures review and revision.

• Documents direct services and ongoing communication with community chaplains and spiritual counselors.

• Attends patient care conference and interdisciplinary group meetings as a member of the interdisciplinary group.

• Provides consultation, education, and support to the interdisciplinary group on spiritual care.

• Recruits community chaplains, spiritual counselors, and spiritual care volunteers adequate to meet patient and family/caregiver needs by developing community contacts and offering education through congregations about hospice care.

• Actively participates in quality assessment performance improvement teams and activities.

• Provides for funeral or memorial services for patients as requested.

• Plans periodic memorial services to meet the needs of personnel, volunteers, and community clergy/spiritual counselors working with the hospice team.

• Assists in supervision of spiritual care volunteers when assigned to patients/ families/caregivers.

• Accepts and performs other related duties and responsibilities as required.

Volunteer Coordinator Duties and Responsibilities:

• Plan and supervise delivery of all volunteer services.

• Assign volunteers to service on the basis of program needs and the volunteers' interests and skills.

• Assess and monitor a recordkeeping system which includes services delivered and actual time involved.

• Recruit, interview and select volunteers.

• Design and supervise the orientation and training of volunteers.

• Monitor and evaluate volunteers' performance.

• Plan and conduct volunteer support meetings.

• Prepare services reports as required by the Director.

Bereavement Coordinator Duties and Responsibilities:

• Manage the bereavement services program utilizing professional staff and volunteers.

• Oversee adequacy and appropriateness of bereavement programs for patient and family members.

• Develop new bereavement programs and services as needed.

• Develop educational programs and materials for patients/families, staff and the community regarding loss, grief and coping with bereavement.

• Assist Hospice in educational training program.

• Design materials for distribution to families eligible for and/or receiving Hospice bereavement services.

• Plan, implement and supervise bereavement group events.

• Supervise support staff involved in bereavement program.

• Oversee bereavement follow-up by patient care staff and volunteers.

• Oversee the volunteer component of the bereavement services.

• Conduct the bereavement section of the IDG conference.

• Participate in the maintenance of the bereavement component of the community and staff resource libraries.

• Participate in the orientation and training of new employees and volunteers working in the Hospice program.

• Prepare reports as requested by management.

• Attends IDG conferences.

• Works with IDG concept of patient care.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description.

JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)

• Graduate of accredited seminary or school of theology Preferred (BD, MDiv or equivalent theological degree).

• Experience working with death and dying, individuals/family/caregiver.

• Hospice/ experience preferred.

• Ability to work as member of interdisciplinary team/group.

• Comfort in an interfaith setting.

• Ability to accept different lifestyles, cultures, beliefs, and values.

• Ability to network with community clergy and congregations.

• Knowledge of and commitment to hospice philosophy of care.

• The ability to drive and/or have access to transportation for agency related travel (e.g. community partners, patients, etc.) is an essential function of the job. Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile.