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Part Time Customer Support Jobs in Philadelphia, PA

Tjx

Part Time Customer Service Coordinator

Wilmington, DE · On-site

$16 - $16.50/hr

Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates * Addresses customer concerns and issues promptly, ensuring a positive customer experience

Fastenal Company

Customer Site Warehouse Support

NJ · On-site

$16/hr

Working as Part-time Customer Site Warehouse Support, you will facilitate the movement of product through our customer site. This is an entry-level position based out of our branch located at 1 ...

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All JobsCustomer Support JobsPart Time Customer Support JobsPart Time Customer Support Jobs in Philadelphia, PA

Part Time Customer Support information

See Philadelphia, PA salary details

$10

$23

$57

How much do part time customer support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for part time customer support in Philadelphia, PA is $23.38, according to ZipRecruiter salary data. Most workers in this role earn between $12.12 and $26.68 per hour, depending on experience, location, and employer.

What is a part time customer support?

A Part Time Customer Support job involves assisting customers with their inquiries, concerns, or issues regarding a company's products or services, usually via phone, email, or chat. The role is performed for fewer hours per week than a full-time position, offering flexibility for students, parents, or those seeking supplemental income. Responsibilities typically include answering questions, processing orders or returns, resolving complaints, and providing information about products or services. Strong communication skills, patience, and problem-solving abilities are important for success in this role. Schedules may vary and can include evenings or weekends depending on employer needs.

What are the key skills and qualifications needed to thrive as a part time customer support representative?

To thrive as a Part Time Customer Support representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability are standout soft skills in this role. These skills and qualities ensure customers receive timely, effective assistance, which is crucial for maintaining satisfaction and loyalty.

What are some common challenges faced by part time customer support representatives, and how can they be addressed?

Part-time customer support representatives often encounter challenges such as quickly adapting to varying shift schedules, staying updated on product or policy changes, and managing high volumes of customer inquiries within limited hours. To address these, it's important to maintain clear communication with supervisors, proactively review any internal updates between shifts, and utilize available training resources. Collaborating with full-time team members and leveraging knowledge bases can also help ensure consistent and efficient support for customers.

What is the difference between Part Time Customer Support vs Part Time Sales Associate?

AspectPart Time Customer SupportPart Time Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales skills
Work EnvironmentCall centers, retail, online supportRetail stores, malls, online retail
Employer & Industry UsageCustomer service departments across various industriesRetail and merchandise stores
Common Search & Comparison IntentCustomer support roles, support job differencesSales roles, retail jobs comparison

Part Time Customer Support focuses on assisting customers with inquiries, troubleshooting, and providing service, often in call centers or online platforms. In contrast, Part Time Sales Associate emphasizes selling products, engaging customers in retail environments, and meeting sales targets. While both roles require strong communication skills, customer support centers on service, whereas sales associates focus on sales performance.

What are the most commonly searched types of Customer Support jobs in Philadelphia, PA?

The most popular types of Customer Support jobs in Philadelphia, PA are:

Part Time Customer Support jobs near you
Infographic showing various Part Time Customer Support job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,634 per year, or $23.4 per hour.

Customer Support Specialist

Calm Water and Bath

Cherry Hill Township, NJ • On-site

$40K - $70K/yr

Full-time, Part-time

PTO

Posted 22 days ago

Job description

Calm Water & Bath in Cherry Hill, NJ is hiring full‑time and part-time Customer Support Specialists to support our growing hybrid remote/in-office team. With multiple positions available, we're looking for individuals who can communicate clearly, stay organized, and help homeowners feel confident about taking the next step in their remodeling journey. If you're ready for a hybrid remote/in-office role where your professionalism and reliability make a real impact, apply today!WHAT'S THE SCOPE?Pay: As our full-time or part-time Customer Support Specialist, you'll earn $40,000–$70,000 per year, with options for hourly, salary, or base + commission.Benefits:Paid time off (PTO)BonusesGrowth opportunitiesMentor/apprentice programSchedule: This hybrid remote/in-office role offers full‑time or part-time shifts within 8 am–8 pm Monday–Thursday, 8 am–6 pm Friday, and 10 am–4 pm Saturday and Sunday, including morning, evening, night, and weekend options.YOUR CONTRIBUTIONS MATTERAs our full-time or part-time Customer Support Specialist, you'll handle inbound calls, texts, emails, and online inquiries, understand homeowner needs, qualify leads, schedule consultations, and confirm appointments. You'll also maintain CRM documentation and provide follow-up as needed.WHAT'S REQUIRED?Calm and professional demeanorStrong verbal and written communication skillsComfortable with phone, text, email, and CRM systemsAbility to follow established processes while staying personablePreferred qualifications include prior call center, appointment‑setting, or customer service experience, and home improvement exposure is a plus for this hybrid remote/in-office role.ABOUT OUR COMPANYWe're Calm Water & Bath, and while we remodel bathrooms, we ultimately create daily serenity. The bathroom is where each day begins and ends, affecting comfort, safety, and calm. We prioritize supporting our team members to become their best selves through mentorship and respectful leadership within a valued and inspiring environment. We believe work should be meaningful and human, fostering growth, protecting calm, and instilling a sense of purpose in all we do.Why here (and not the place down the road):Purpose beyond the paycheck - Your work creates daily peace of mind for homeowners.People-first culture - No chaos or fear-based leadership. We prize emotional intelligence, clarity, and respect.Real growth - We're scaling; you'll have room to learn, lead, evolve, and ultimately rise to your greatest potential.Community impact - Help South Jersey homeowners feel safe, supported, and proud of their homes.Great people, great energy - Kind, driven, growth-minded teammates who protect a healthy environment.JOIN US!If you're ready to join a reliable company with clear expectations and room to grow, apply today to be our Customer Support Specialist! Our initial application process is fast, simple, and mobile‑friendly, making it easy to get started.
Job Posted by ApplicantPro