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Entry Level Customer Support Jobs in Philadelphia, PA

Ethos Concepts Inc

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Customer Sales and Service Representative Entry Level

Bensalem, PA · On-site

$800 - $1.5K/wk

About the Role This entry-level Customer Sales & Service Representative role is perfect for anyone ... No problem. We provide paid training and ongoing support to help you succeed from day one.

Ethos Concepts Inc

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Customer Sales and Service Representative Entry Level

Bensalem, PA · On-site

$800 - $1.5K/wk

About the Role This entry-level Customer Sales & Service Representative role is perfect for anyone ... No problem. We provide paid training and ongoing support to help you succeed from day one.

Genesis Edge Management Inc

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Customer Service/Sales Representative

Horsham, PA · On-site

$700 - $1.1K/wk

Genesis Edge Management is currently hiring an Entry-Level Customer Service/Sales to support our growing client portfolio. This role is ideal for individuals looking to start a career in account ...

Genesis Edge Management Inc

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Customer Service/Sales Representative

Horsham, PA · On-site

$700 - $1.1K/wk

Genesis Edge Management is currently hiring an Entry-Level Customer Service/Sales to support our growing client portfolio. This role is ideal for individuals looking to start a career in account ...

Ethos Concepts Inc

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Entry Level Sales Representative

Philadelphia, PA · On-site

$800 - $1.5K/wk

About the Role This entry-level Entry Level Account Manager role is perfect for anyone saying "New ... support to help you succeed from day one. Responsibilities * Engage face-to-face with customers to ...

Ethos Concepts Inc

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Entry Level Sales Representative

Philadelphia, PA · On-site

$800 - $1.5K/wk

About the Role This entry-level Entry Level Account Manager role is perfect for anyone saying "New ... support to help you succeed from day one. Responsibilities * Engage face-to-face with customers to ...

Leo Direct

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Sales Representative Entry Level

Philadelphia, PA · On-site

$800 - $1.0K/wk

Sales Representative - Entry-Level Opportunity Are you someone who enjoys meeting new people ... and support you need to succeed! What You'll Do * Connect with customers in person to understand ...

Leo Direct

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Sales Representative Entry Level

Philadelphia, PA · On-site

$800 - $1.0K/wk

Sales Representative - Entry-Level Opportunity Are you someone who enjoys meeting new people ... and support you need to succeed! What You'll Do * Connect with customers in person to understand ...

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Philadelphia, PA

Entry Level Customer Support information

See Philadelphia, PA salary details

$11

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$31

How much do entry level customer support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for entry level customer support in Philadelphia, PA is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.51 per hour, depending on experience, location, and employer.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Philadelphia, PA?

The most popular types of Customer Support jobs in Philadelphia, PA are:

What are popular job titles related to Entry Level Customer Support jobs in Philadelphia, PA?

For Entry Level Customer Support jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Philadelphia, PA look for?

The top searched job categories for Entry Level Customer Support jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Entry Level Customer Support jobs?

Cities near Philadelphia, PA with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $43,952 per year, or $21.1 per hour.

Entry Level Customer Service Assistant

Philadelphia, PA

Elite Branding
See more jobs at Elite Brandingexternal

Full-time

Medical, PTO

Re-posted 21 days ago

Job description

Description
About the Role:
Elite Branding is seeking a dedicated Entry Level Customer Service Assistant to join our team. In this role, you will be the first point of contact for our clients, helping to resolve inquiries and provide exceptional service. As part of our customer service team, you will have the opportunity to grow professionally and play a crucial role in maintaining positive client relationships. 

Key Responsibilities

Responsibilities:

  • Assist customers with inquiries, product information, and service support via phone, email, and in-person interactions.
  • Address and resolve client concerns promptly and professionally.
  • Collaborate with various departments to provide accurate information to customers.
  • Maintain detailed records of client interactions and transactions.
  • Provide follow-up communications to ensure customer satisfaction.

Skills, Knowledge and Expertise

Qualifications:

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Ability to work efficiently in a fast-paced environment.
  • Excellent problem-solving abilities.
  • Prior experience in customer service is a plus but not required.

Benefits

Benefits:

  • Competitive salary: $52,000 - $70,000 per year
  • Health insurance
  • Paid time off
  • Employee development programs
  • Supportive and collaborative work environment