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Entry Level Customer Support Jobs in Reading, PA

Fastenal

Customer Supply Chain Support

Pottstown, PA · On-site

Customer Supply Chain Support 1040 Center Ave, Pottstown, PA 19464 PA071 In Plant Store Full-time ... This is an entry level position where you will build a foundation of experience in customer ...

Actalent

Entry Level Mechanical Engineer

Reading, PA

$30 - $40/hr

Job Title: Entry Level Project Engineer We are seeking entry level engineers to join our team. The ... Support New Product Introduction (NPI), production, and customers with technical expertise ...

New

TEKsystems

Technical Support

Quakertown, PA

$21 - $24/hr

We are seeking a highly communicative and customer-focused individual to support our proprietary ... Experience Level Entry Level Job Type & Location This is a Contract position based out of ...

TEKsystems

Technical Support

Quakertown, PA

$21 - $24/hr

We are seeking a highly communicative and customer-focused individual to support our proprietary ... Experience Level Entry Level Job Type & Location This is a Contract position based out of ...

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Entry Level Customer Support information

See Reading, PA salary details

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How much do entry level customer support jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for entry level customer support in Reading, PA is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Reading, PA? The most popular types of Customer Support jobs in Reading, PA are:
What are popular job titles related to Entry Level Customer Support jobs in Reading, PA? For Entry Level Customer Support jobs in Reading, PA, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Reading, PA look for? The top searched job categories for Entry Level Customer Support jobs in Reading, PA are:
What cities near Reading, PA are hiring for Entry Level Customer Support jobs? Cities near Reading, PA with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Reading, PA as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $41,829 per year, or $20.1 per hour.

Customer Support & Travel Booking Coordinator (Remote)

PerLuxe Travels

Breinigsville, PA • On-site, Remote

Part-time

Re-posted 24 days ago

Job description

Job Brief:
We are seeking a Customer Support & Booking Coordinator to assist clients with planning and organizing vacation experiences. This entry-level remote travel support role involves helping travelers research destinations, coordinate reservations, and manage booking details for hotels, cruises, and vacation packages.
Training and booking tools are provided. This opportunity is ideal for individuals who enjoy helping others plan memorable trips while working in a flexible remote environment.
Responsibilities:
• Assist clients with researching travel options and coordinating bookings
• Support clients before and after travel with questions and trip details
• Communicate reservation confirmations, travel updates, and itinerary information
• Maintain organized records of client bookings and preferences
• Work with travel suppliers to coordinate reservations and availability
• Deliver professional, friendly customer service throughout the planning process
• Stay informed on travel promotions, destination updates, and supplier offerings
Skills Required:
• Strong communication and customer service skills
• Excellent organizational and time-management abilities
• Ability to work independently in a remote environment
• Comfortable using online systems and basic computer tools
• Detail-oriented with the ability to manage multiple tasks
• Interest in travel, hospitality, or customer support roles preferred
This remote opportunity is open to applicants located throughout the United States.

Apply