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Customer Representative Jobs in Reading, PA (NOW HIRING)

Next Stop Travels

Travel Customer Representative

Reading, PA · On-site

$15.25 - $21/hr

About the job Travel Customer Representative Position: Travel Customer Representative Company Overview: True Adventure Travel is a leading travel company that specializes in creating unique and ...

PeopleShare

Customer Service Representative

Reading, PA

$18/hr

We are seeking a friendly, detail-oriented Customer Service Representative to serve as the first point of contact for our members and customers. In this role, you will assist with a variety of member ...

Posted today

Trinity Solar

Customer Service Representative

Reading, PA · On-site

$15.25 - $21/hr

Customer Service Representative The Customer Service Representative will be responsible for delivering an exceptional customer experience from project inception to completion, providing professional ...

Copart, Inc.

Customer Service Representative

Pennsburg, PA · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Richelieu Hardware

Customer Service Representative

Reading, PA · On-site

$15.25 - $21/hr

Our Opportunity We are currently seeking an Customer Service Representative to join our team of professionals. Full time: Monday through Friday Being a member of the Richelieu team means that you are ...

Domino's Pizza

Customer Service Rep

Elverson, PA · On-site

$14 - $16/hr

Domino's Pizza Customer Service Representative - Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family. You'll be the voice of our ...

Brenntag AG

Customer Service Representative

Reading, PA · On-site

$15.25 - $21/hr

Customer Service Representative The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position ...

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All JobsCustomer Representative JobsCustomer Representative Jobs in Reading, PA

Customer Representative information

See Reading, PA salary details

$9

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How much do customer representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer representative in Reading, PA is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.10 per hour, depending on experience, location, and employer.

What is a customer representative?

Customer Representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They can work in person, over the phone, via email, or through online chat platforms. Their goal is to ensure customer satisfaction by handling issues efficiently and maintaining positive relationships between the company and its clients.

What are the key skills and qualifications needed to thrive as a customer representative?

To thrive as a Customer Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in handling customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent service, building customer loyalty, and representing the company effectively.

How does a customer representative typically handle high call volumes or peak periods?

During high call volumes or peak periods, Customer Representatives often rely on prioritization strategies and efficient time management to ensure all customer inquiries are addressed promptly. They may utilize call routing systems, knowledge bases, and support from team leads to manage workloads. Collaborating closely with colleagues and maintaining clear communication helps the team stay organized and deliver consistent service, even under pressure. Adaptability and a calm approach are key to maintaining quality interactions with customers during these busy times.

What is the difference between Customer Representative vs Customer Service Associate?

AspectCustomer RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; sometimes post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, corporate officesRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across industriesRetail, hospitality, telecommunications
Common Search & ComparisonCustomer Representative vs Customer Service Associate

Customer Representatives and Customer Service Associates both handle customer inquiries and support. While their roles overlap, Customer Representatives often work in call centers or corporate settings, handling more complex issues, whereas Customer Service Associates are typically found in retail or service environments, focusing on direct customer interactions. Both roles require strong communication skills and a focus on customer satisfaction, but the specific duties and work settings can differ.

More about Customer Representative jobs

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For Customer Representative jobs in Reading, PA, the most frequently searched job titles are:

What job categories do people searching Customer Representative jobs in Reading, PA look for?

The top searched job categories for Customer Representative jobs in Reading, PA are:

What cities near Reading, PA are hiring for Customer Representative jobs?

Cities near Reading, PA with the most Customer Representative job openings:

Customer Representative jobs near you
Infographic showing various Customer Representative job openings in Reading, PA as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $37,547 per year, or $18.1 per hour.

Customer Representative

Archer Travel Service, Inc

Morgantown, PA • On-site

$15.50 - $21/hr

Other

Re-posted 27 days ago

Job description

About the job Customer Representative
About the job Travel customer representative
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities

  • Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
  • Assist with travel bookings, changes, cancellations, and special requests.
  • Provide accurate information about destinations, travel documents, and agency policies.
  • Follow up with clients to confirm trip details and satisfaction.
  • Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
  • Excellent verbal and written communication skills.
  • Strong customer service experience (preferably in travel or hospitality).
  • Organized, dependable, and proactive with a high attention to detail.
  • Comfortable with technology and quick to learn booking platforms and systems.
  • Passion for travel and helping others plan unforgettable experiences.
Perks
  • 100% remote work with flexible scheduling.
  • Opportunities for growth within the agency.
  • Travel perks and exclusive industry discounts.
  • Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!

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