ZipRecruiter

Log In

2

Part Time Customer Support Jobs in Iowa (NOW HIRING)

Menards, Inc.

Part-Time Outside Yard & Receiving

Marion, IA · On-site

$16.25 - $19.50/hr

Part-Time Make BIG Money at Menards! * Extra $3 per hour on Sat/Sun * Store Discount * Profit ... These Team Members assist Customers, support Sales Departments, and load and unload trucks using ...

Takeda

Medical Customer Service

Waterloo, IA

$16/hr

This role is truly part-time , with most shifts lasting 4 to 6 hours per day, 3 or more days per ... At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe ...

Takeda

Medical Customer Service

Dubuque, IA

$16/hr

This role is truly part-time , with most shifts lasting 4 to 6 hours per day, 3 or more days per ... At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe ...

next page

Showing results 1-20

All JobsCustomer Support JobsPart Time Customer Support JobsPart Time Customer Support Jobs in Iowa

Part Time Customer Support information

What is a Part Time Customer Support job?

A Part Time Customer Support job involves assisting customers with their inquiries, concerns, or issues regarding a company's products or services, usually via phone, email, or chat. The role is performed for fewer hours per week than a full-time position, offering flexibility for students, parents, or those seeking supplemental income. Responsibilities typically include answering questions, processing orders or returns, resolving complaints, and providing information about products or services. Strong communication skills, patience, and problem-solving abilities are important for success in this role. Schedules may vary and can include evenings or weekends depending on employer needs.

What are some common challenges faced by part-time customer support representatives, and how can they be addressed?

Part-time customer support representatives often encounter challenges such as quickly adapting to varying shift schedules, staying updated on product or policy changes, and managing high volumes of customer inquiries within limited hours. To address these, it's important to maintain clear communication with supervisors, proactively review any internal updates between shifts, and utilize available training resources. Collaborating with full-time team members and leveraging knowledge bases can also help ensure consistent and efficient support for customers.

What is the difference between Part Time Customer Support vs Part Time Sales Associate?

AspectPart Time Customer SupportPart Time Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales skills
Work EnvironmentCall centers, retail, online supportRetail stores, malls, online retail
Employer & Industry UsageCustomer service departments across various industriesRetail and merchandise stores
Common Search & Comparison IntentCustomer support roles, support job differencesSales roles, retail jobs comparison

Part Time Customer Support focuses on assisting customers with inquiries, troubleshooting, and providing service, often in call centers or online platforms. In contrast, Part Time Sales Associate emphasizes selling products, engaging customers in retail environments, and meeting sales targets. While both roles require strong communication skills, customer support centers on service, whereas sales associates focus on sales performance.

What are the key skills and qualifications needed to thrive as a Part Time Customer Support representative, and why are they important?

To thrive as a Part Time Customer Support representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability are standout soft skills in this role. These skills and qualities ensure customers receive timely, effective assistance, which is crucial for maintaining satisfaction and loyalty.
What are the most commonly searched types of Customer Support jobs in Iowa? The most popular types of Customer Support jobs in Iowa are:
Part Time Customer Support jobs near you
Infographic showing various Part Time Customer Support job openings in Iowa as of July 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Store Sales Associate - Part Time

The Pittsburgh Paints Co

Waterloo, IA

$16.50/hr

Part-time

Posted 15 days ago

Job description

The Opportunity

The Store Sales Associate is a key member of the US Commercial team and plays an important role in delivering an exceptional customer experience in a fast-paced retail environment. This position supports retail and contractor customers by providing product recommendations, color matching, order support, and outstanding service.

Reporting to the Store Manager, the Store Sales Associate helps drive sales success while maintaining a clean, organized, and customer-focused store environment.

The starting pay rate for this role is $16.50

This position is scheduled within typical store hours: 

  • Monday – Friday: 7am – 5pm  
  • Saturday: 8am – 12pm  
  • Sunday: Closed  

Key Responsibilities

  • Provide exceptional customer service by understanding customer needs and recommending the right products and solutions
  • Assist retail and contractor customers with product selection, color matching, and order processing
  • Mix, tint, and match paint products according to customer specifications
  • Build knowledge of Pittsburgh Paints Company brands, products, and store processes
  • Process customer orders and payments through phone, in-person, online, and email channels
  • Support sales initiatives and contribute to achieving store sales goals
  • Load, drive, and deliver customer orders via company vehicle
  • Resolve customer concerns and escalate issues when needed
  • Safely handle, load, unload, and organize products for stocking and order fulfillment
  • Maintain a clean, safe, and organized store environment
  • Support daily store operations and team priorities as needed

Qualifications

  • Must be at least 18 years of age
  • Valid driver’s license required, must pass all background items and physical
  • Customer service experience preferred with a team-focused approach
  • Strong communication skills and ability to work with customers in a professional manner
  • Ability to use a computer and keyboard for order processing and customer support
  • Ability to work scheduled hours as needed, including flexibility based on business needs
  • Ability to lift up to 80 pounds occasionally and 40–60 pounds routinely, including standing, lifting, carrying, reaching, stooping, kneeling, and crouching
  • Ability to operate a hand truck and/or material handling equipment

Success Factors

The ideal candidate demonstrates:

  • Strong customer service skills and a customer-first mindset
  • Attention to detail and accuracy in daily tasks
  • Dependability and strong time management skills
  • Ability to work collaboratively in a fast-paced environment
  • Willingness to learn, support the team, and deliver a positive customer experience

Applicants must be authorized to work in the U.S. without employment-based visa sponsorship (now or in the future). This includes H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visas). 

The company offers comprehensive benefits such as Health, Dental, Life, Retirement Plan (401k), Paid Vacation & Holidays, Employee Assistance Program (EAP), Disability/Leave, and other Voluntary benefit offerings. Actual benefit offerings confirmed at the time of hire.