ZipRecruiter

Log In

2

Part Time Customer Support Jobs in Iowa (NOW HIRING)

Fastenal Company

Customer Site Warehouse Support

Boyden, IA · On-site

$14.75 - $17.50/hr

Working as Part-time Customer Site Warehouse Support, you will facilitate the movement of product through our customer site. This is an entry-level position based out of our branch located at 713 ...

Five Below

support lead part time

Davenport, IA · On-site

$11.50/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

next page

Showing results 1-20

All JobsCustomer Support JobsPart Time Customer Support JobsPart Time Customer Support Jobs in Iowa

Part Time Customer Support information

What is a Part Time Customer Support job?

A Part Time Customer Support job involves assisting customers with their inquiries, concerns, or issues regarding a company's products or services, usually via phone, email, or chat. The role is performed for fewer hours per week than a full-time position, offering flexibility for students, parents, or those seeking supplemental income. Responsibilities typically include answering questions, processing orders or returns, resolving complaints, and providing information about products or services. Strong communication skills, patience, and problem-solving abilities are important for success in this role. Schedules may vary and can include evenings or weekends depending on employer needs.

What are some common challenges faced by part-time customer support representatives, and how can they be addressed?

Part-time customer support representatives often encounter challenges such as quickly adapting to varying shift schedules, staying updated on product or policy changes, and managing high volumes of customer inquiries within limited hours. To address these, it's important to maintain clear communication with supervisors, proactively review any internal updates between shifts, and utilize available training resources. Collaborating with full-time team members and leveraging knowledge bases can also help ensure consistent and efficient support for customers.

What is the difference between Part Time Customer Support vs Part Time Sales Associate?

AspectPart Time Customer SupportPart Time Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales skills
Work EnvironmentCall centers, retail, online supportRetail stores, malls, online retail
Employer & Industry UsageCustomer service departments across various industriesRetail and merchandise stores
Common Search & Comparison IntentCustomer support roles, support job differencesSales roles, retail jobs comparison

Part Time Customer Support focuses on assisting customers with inquiries, troubleshooting, and providing service, often in call centers or online platforms. In contrast, Part Time Sales Associate emphasizes selling products, engaging customers in retail environments, and meeting sales targets. While both roles require strong communication skills, customer support centers on service, whereas sales associates focus on sales performance.

What are the key skills and qualifications needed to thrive as a Part Time Customer Support representative, and why are they important?

To thrive as a Part Time Customer Support representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability are standout soft skills in this role. These skills and qualities ensure customers receive timely, effective assistance, which is crucial for maintaining satisfaction and loyalty.
What are the most commonly searched types of Customer Support jobs in Iowa? The most popular types of Customer Support jobs in Iowa are:
Part Time Customer Support jobs near you
Infographic showing various Part Time Customer Support job openings in Iowa as of July 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.
Customer Support Coordinator-Part time- Weekends

Customer Support Coordinator-Part time- Weekends

Trinity Health

Des Moines, IA • On-site

$18.25 - $23.25/hr

Part-time

Posted 19 days ago

Trinity Health rating

6.5

Company rating: 6.5 out of 10

Based on 353 frontline employees who took The Breakroom Quiz

600th of 882 rated healthcare providers

Job description

Employment Type:
Part timeShift:
Weekend Shift
Description:
At MercyOne, health care is more than just a doctor's visit or a place to go when you need medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well.
MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa's largest medical center, with 802 beds available. The hospital is one of the Midwest's largest referral centers.
With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa's largest employers.
Join the MercyOne Family!
Schedule:
  • Weekends 12 hours shifts

General Requirements:
Support and coordinates user applications and connectivity for MercyOne Medical Imaging computer systems including but not limited to dictation systems, RIS (Radiology Information Systems) and PACS (Picture Archiving and Communication Systems).
ESSENTIAL KEY JOB RESPONSIBILITIES
  • Provide support to users on all approved computer applications and hardware.
  • Coordinates information sharing to RIS/PACS personnel, department management, radiologists, IT and other Medical Imaging information system users.
  • Maintains ongoing technical expertise on computer products
  • Performs problem determination and resolution of all aspects. This includes dictation, RIS and PACS systems, as well as procedural problems.
  • Manage report distribution during system downtime. Facilitate any report clean up after downtime.
  • Prepare addendums for radiologists.
  • Assist department staff with error correction including deleting images, merging patient accounts, correcting orders, linking studies and reports, etc.
  • Take written preliminary reports from radiologists and distribute to appropriate patient care staff.
  • Assure timely reporting of Critical Results for imaging procedures to ordering provider or appropriate patient care staff.
  • Assist with problem

Required Education and Experience
  • High School diploma or High School equivalency

Required Licensure and Certifications
  • Proof of completion of Mandatory Reporter abuse training for child and dependent adult abuse within three (3) months of hire.

Required Minimum Knowledge, Skills, Abilities and Training
  • Two years of experience in a customer service environment.
  • Two years working in a Medical Imaging environment or other healthcare organization preferred.
  • Working knowledge of PACS software preferred.
  • Working knowledge of clinical health care information systems is preferred (patient management, nursing orders, patient account, etc)

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System's circle of care.
Want to learn more about MercyOne Des Moines? Click here: Find a Location Des Moines, Iowa (IA), MercyOne Des Moines
Des Moines
Iowa's capital city offers a balanced urban-suburban experience with a cost of living below the national average. It's ranked among the top safest large metros and boasts strong education options, including highly rated public schools, private academies and nearby universities like Drake University and Grand View University. Cultural highlights include theaters, museums, music festivals and a thriving food scene, while outdoor enthusiasts enjoy extensive parks and bike trails. Located just minutes from the airport, Des Moines offers easy access to regional attractions and a welcoming, community-focused atmosphere.
MercyOne Des Moines Medical Center is a leading 656-bed acute-care, not-for-profit Catholic hospital and one of Iowa's largest employers. Founded in 1893, it's the longest continuously operating hospital in Des Moines. Accredited as a Top Regional Hospital by U.S. News & World Report, named one of Becker's 100 Great Hospitals, and ranked among the top 50 cardiovascular hospitals by IBM Watson Health. With Joint Commission Gold Seal accreditation, stroke and heart care awards, CAP-accredited lab and ACS-certified Cancer Center, this flagship facility offers comprehensive services including robotic surgery, cancer care, neurosciences, rehab, emergency/trauma, maternity, behavioral health and a robust nursing excellence program.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Trinity Health logo

About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

View All Trinity Health Jobs

Apply