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Part Time Customer Support Jobs in Indiana (NOW HIRING)

Carmax

Customer Specialist - Part Time

Fort Wayne, IN

$15.50 - $23.30/hr

Acting as a trusted guide, you'll support customers through every step of their journey-whether ... In Washington, part-time Associates receive sick leave consistent with state law. Part-time ...

Carmax

Customer Specialist - Part Time

Fort Wayne, IN · On-site

$15.50 - $23.30/hr

Acting as a trusted guide, you'll support customers through every step of their journey--whether ... In Washington, part-time Associates receive sick leave consistent with state law. Part-time ...

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Part Time Customer Support information

What is a part time customer support?

A Part Time Customer Support job involves assisting customers with their inquiries, concerns, or issues regarding a company's products or services, usually via phone, email, or chat. The role is performed for fewer hours per week than a full-time position, offering flexibility for students, parents, or those seeking supplemental income. Responsibilities typically include answering questions, processing orders or returns, resolving complaints, and providing information about products or services. Strong communication skills, patience, and problem-solving abilities are important for success in this role. Schedules may vary and can include evenings or weekends depending on employer needs.

What are the key skills and qualifications needed to thrive as a part time customer support representative?

To thrive as a Part Time Customer Support representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability are standout soft skills in this role. These skills and qualities ensure customers receive timely, effective assistance, which is crucial for maintaining satisfaction and loyalty.

What are some common challenges faced by part time customer support representatives, and how can they be addressed?

Part-time customer support representatives often encounter challenges such as quickly adapting to varying shift schedules, staying updated on product or policy changes, and managing high volumes of customer inquiries within limited hours. To address these, it's important to maintain clear communication with supervisors, proactively review any internal updates between shifts, and utilize available training resources. Collaborating with full-time team members and leveraging knowledge bases can also help ensure consistent and efficient support for customers.

What is the difference between Part Time Customer Support vs Part Time Sales Associate?

AspectPart Time Customer SupportPart Time Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales skills
Work EnvironmentCall centers, retail, online supportRetail stores, malls, online retail
Employer & Industry UsageCustomer service departments across various industriesRetail and merchandise stores
Common Search & Comparison IntentCustomer support roles, support job differencesSales roles, retail jobs comparison

Part Time Customer Support focuses on assisting customers with inquiries, troubleshooting, and providing service, often in call centers or online platforms. In contrast, Part Time Sales Associate emphasizes selling products, engaging customers in retail environments, and meeting sales targets. While both roles require strong communication skills, customer support centers on service, whereas sales associates focus on sales performance.

What are the most commonly searched types of Customer Support jobs in Indiana?

The most popular types of Customer Support jobs in Indiana are:

Part Time Customer Support jobs near you
Infographic showing various Part Time Customer Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Customer Specialist - Part Time

CarMax, Inc.

Fort Wayne, IN • On-site

$15.50 - $23.30/hr

Part-time

PTO

Re-posted 10 days ago

Key responsibilities

  • Support customers through vehicle sales, appraisals, test drives, and financing processes.

  • Conduct vehicle condition assessments, document appraisal details, and communicate findings to relevant teams.

  • Manage inventory tasks such as vehicle check-in, scanning, reconciliation, and coordinate service appointments.

CarMax rating

7.9

Company rating: 7.9 out of 10

Based on 374 frontline employees who took The Breakroom Quiz

38th of 739 rated retailers

Job description

6142 - Ft Wayne - 3705 N Clinton Street, Fort Wayne, Indiana, 46805
CarMax, the way your career should be!
Position Overview
As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you'll support customers through every step of their journey-whether buying, selling, or servicing vehicles-while reinforcing our simple, transparent process. This role offers hands-on learning in a fast-paced environment, where you'll manage diverse tasks such as vehicle sales, appraisal support, paperwork processing, and repair order coordination. At CarMax, honesty and integrity are the foundation of our success, and those same values will help you thrive.
Why CarMax?
At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you're advancing your career or growing your skillset, we are here to drive you forward.
Role Responsibilities
  • Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications.
  • Conduct accurate vehicle condition assessments, documenting details for appraisals and communicating findings to Buyers.
  • Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
  • Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
  • Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
  • Coordinate service appointments, review repair order invoices for accuracy in billing, and collaborate effectively across teams to maintain a smooth, customer-focused experience.
  • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications
  • Strong communication skills with confidence in representing CarMax and its products.
  • Ability to build lasting relationships and create win-win solutions for customers.
  • Demonstrated integrity, respect, and teamwork in a fast-paced environment.
  • Skilled in balancing customer needs with business goals and following processes accurately.
  • Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.
  • High School Diploma or equivalent and a valid driver's license.
  • Ability to lift up to 25 lbs and accurately read and transcribe data.

Preferred Qualifications
  • Sales or customer service experience in retail or similar environments.
  • Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).

About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future- for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$15.50 - $23.30
Benefits:
Except as otherwise required by state law, those considered part-time are eligible for sick time only in states that mandate it and amounts are accrued on a per pay period basis and range from 24 hours to unlimited based on state rules. In Washington, part-time Associates receive sick leave consistent with state law. Part-time Associates are also eligible for between 8 hours and 40 hours per year of vacation based on their length of service and subject to a 1 year waiting period. Part-time Associates are also eligible for 4 hours of Floating Holiday Time each calendar year subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

What CarMax employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

CarMax logo

About CarMax

Sourced by ZipRecruiter

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Industry

Automobile dealers and finance and insurance

Company size

10,000+ Employees

Headquarters location

Henrico, VA, US

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