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Part Time Customer Success Jobs in Illinois (NOW HIRING)

Petite Plume

Customer Operations Coordinator

Chicago, IL · On-site

$17 - $18/hr

This is a part-time, temp to perm position, averaging 20 hours per week with the opportunity to ... Partner with the Customer Success Manager and Senior Director of Operations to proactively identify ...

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All JobsCustomer Success JobsPart Time Customer Success JobsPart Time Customer Success Jobs in Illinois

Part Time Customer Success information

See Illinois salary details

$7

$19

$42

How much do part time customer success jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for part time customer success in Illinois is $19.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $21.94 per hour, depending on experience, location, and employer.

What is a part time customer success?

A Part Time Customer Success role involves assisting customers with their inquiries, resolving issues, and ensuring they have a positive experience with a company's products or services, all on a part-time schedule. These professionals act as the main point of contact for customers, helping them maximize the value they receive and fostering long-term relationships. Duties may include answering questions, providing product guidance, troubleshooting problems, and collecting feedback. Working part-time typically means fewer hours per week compared to a full-time position, offering more flexibility for the employee.

What are the key skills and qualifications needed to thrive as a part time customer success professional?

To thrive as a Part Time Customer Success professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or account management. Familiarity with CRM platforms like Salesforce or Zendesk and basic proficiency in support ticketing systems are often required. Excellent communication, active listening, and adaptability are important soft skills for building rapport with customers and resolving issues efficiently. These skills and qualities are essential for maintaining high customer satisfaction, retention, and positive brand reputation in a flexible work setting.

How does a part time customer success professional effectively manage client relationships with limited weekly hours?

Part-time Customer Success professionals often focus on high-priority clients and tasks, using strong organizational and communication skills to maximize their impact within limited hours. They typically rely on efficient use of CRM tools, clear documentation, and proactive communication to ensure smooth handoffs and follow-ups. Collaboration with full-time team members is essential, so regular check-ins and updates help maintain a seamless client experience. Balancing responsiveness and task prioritization is key to building strong relationships and supporting customer retention even in a part-time capacity.

What is the difference between Part Time Customer Success vs Part Time Customer Support?

AspectPart Time Customer SuccessPart Time Customer Support
Primary FocusBuilding long-term relationships, onboarding, and retentionHandling immediate issues, troubleshooting, and technical support
Required SkillsCommunication, relationship management, product knowledgeProblem-solving, technical skills, quick response
Work EnvironmentProactive engagement, account managementReactive support, help desk or call center
Common UsageCustomer success teams, SaaS companiesSupport centers, technical service providers

Part Time Customer Success focuses on fostering ongoing customer relationships and ensuring long-term satisfaction, while Part Time Customer Support primarily addresses immediate technical issues and troubleshooting. Both roles require strong communication skills but differ in their approach and objectives within the customer experience.

What are the most commonly searched types of Customer Success jobs in Illinois?

The most popular types of Customer Success jobs in Illinois are:

What are popular job titles related to Part Time Customer Success jobs in Illinois?

For Part Time Customer Success jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Part Time Customer Success jobs in Illinois look for?

The top searched job categories for Part Time Customer Success jobs in Illinois are:

What cities in Illinois are hiring for Part Time Customer Success jobs?

Cities in Illinois with the most Part Time Customer Success job openings:

Part Time Customer Success jobs near you
Infographic showing various Part Time Customer Success job openings in Illinois as of August 2026, with employment types broken down into 100% Part Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $41,303 per year, or $19.9 per hour.

Customer Success Manager - full or part-time

Springfield, IL • On-site

Five Star Bath Solutions of Central
See more jobs at Five Star Bath Solutions of Centralexternal

$18 - $40/hr

Part-time

PTO

Posted 13 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Customer Success Manager and Appointment Confirmation Lead

Full job description
Are you a proactive communicator with a passion for building strong client relationships? Do you thrive in a fast-paced environment where your organizational skills shine? If so, we want you to be a part of our dynamic team as a Customer Success Manager!
At Five Star Bath Solutions, we pride ourselves on delivering exceptional service to our valued clients. As a Customer Success Manager, you'll play a crucial role in ensuring client satisfaction by confirming appointments, managing the calendar, and providing top-notch support. We’re looking for experienced, motivated appointment setters who know how to work the phones. We provide warm leads—your job is to get them booked.
What You’ll Do:
  • Work in a team to make high-volume outbound calls to warm leads
  • Keep prospects engaged and schedule qualified sales appointments
  • Engage with customers to schedule installations and service calls
  • Work fast, think on your feet, and control the call
What We’re Looking For:
  • Customer service mindset—you know how to connect with a customer and understand their needs
  • Street-smart communicators—you know how to keep people on the phone
  • Experience setting appointments (home improvement, solar, or similar a plus)
  • Competitive and money-driven mindset—you want to win and get paid
  • High-volume energy—you’re ready to make an impact every day
  • Self motivation – you hold yourself accountable to achieve results
 
Key Responsibilities:
· Confirm appointments with clients via phone calls, emails, or other communication channels.
· Maintain accurate records of client interactions and update client information in our database.
· Manage the calendar and resolve issues promptly and professionally. - Collaborate with the sales and operations teams to ensure seamless communication and client satisfaction.
· Proactively identify opportunities to enhance the client experience and provide feedback for process improvement.
· Perform other office administrative duties and assistant to the owner in day-to-day operations, as time allows.
Qualifications:
· Excellent communication skills, both verbal and written.
· Strong interpersonal skills with the ability to build rapport quickly.
· Exceptional organizational and time-management abilities.
· Self-starter with high accountability for results.
· Prior experience in customer service, account management, or a related field is preferred.
· Proficiency in using CRM software and other relevant tools highly preferred.
· Ability to pass a background check.
What We Offer:
· Competitive comp package, including direct incentives for achieved goals.
· Opportunities for professional growth and development.
· Collaborative and supportive work environment.
· Make a meaningful impact by contributing to our clients' success.
· A proven system with warm leads—no cold calling.
· Paid training.
· Work from home options and flexibility. Some hours required after 5 pm M-TH and some limited weekend availability is a must, offset by flexible starting hours each morning. You set the bulk of your hours as you work the results.
 
Location:
Near Springfield, IL and surrounding areas is strongly preferred
If you're ready to take your communication and organizational skills to the next level and be a vital part of a dedicated team, we want to hear from you! Apply today by sending your resume and a cover letter outlining your relevant experience. Join us in delivering excellence and building lasting client relationships at Five Star Bath Solutions!
Job Type: Full-time or Part-time
Benefits:
  • Flexible schedule
  • Paid time off
  • Paid training
  • Work from home
Work Location: Hybrid remote in Springfield, IL 62707
 

Flexible work from home options available.