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Part Time Customer Service Jobs in Ohio (NOW HIRING)

Customer Service Specialist Part-Time

Dayton, OH · On-site

$16.50 - $21.75/hr

We're currently hiring a Part-Time Customer Service Specialist. In this role, you'll provide exceptional service through both inbound and outbound communications. You'll support customers and work ...

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Part Time Customer Service information

See Ohio salary details

$9

$17

$25

How much do part time customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for part time customer service in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a part time customer service job?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the key skills and qualifications needed to thrive as a part time customer service representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.
What are the most commonly searched types of Customer Service jobs in Ohio? The most popular types of Customer Service jobs in Ohio are:
What are popular job titles related to Part Time Customer Service jobs in Ohio? For Part Time Customer Service jobs in Ohio, the most frequently searched job titles are:
What cities in Ohio are hiring for Part Time Customer Service jobs? Cities in Ohio with the most Part Time Customer Service job openings:
Infographic showing various Part Time Customer Service job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Part-time Customer Service Representative - Willard, OH

WESBANCO

Willard, OH • On-site

$15 - $20.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


WesBanco rating

7.4

Company rating: 7.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

108th of 170 rated banks


Job description

Summary:

Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues.

Essential Functions:

Excellent Customer Service

Perform Customer Transactions

Operational and Security Proficiency

Identify referral opportunities

Essential Duties and Responsibilities:

Personally models the standards of the Bank's Mission, Vision, and Pledge.

Accepts and accurately processes all financial service transactions.

Responsible for CSR cash drawer and follows proper balancing and cash handling procedures.

Complies and operates within security and audit procedures.

Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location.

Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.

Meets established individual referral goals as assigned.

Determines appropriate individual/line of business to handle sales opportunities and more complex customer service issues; follow up to ensure customer need was met.

Complete outbound customer calls as needed to support the sales and service needs of the Banking Center.

Develops and maintains working knowledge of the Bank's products and services.

Other Skills and Requirements:

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.

Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Must have strong product knowledge for the level of selling and successfully promoting products expected with position.

Ability to write simple correspondence.

Sound mathematical and analytical skills preferred.

Must have excellent organizational skills and the ability to multi-task and to be flexible.

Ability to lift and carry up to 25 lbs.

Must be available to work all hours of operations.

The wage range for the Customer Service Representative (Teller) position is $17.00 - $20.50 per hour and eligible for approved overtime and referral incentives. The position includes 17 days of PTO (Paid Time Off) and 5 days of STD (Short Term Disability) and 11 annual paid holidays.

WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. WesBanco also offers 401(k) with employee match.

High school diploma or GED required.

Cash handling and customer service experience preferred.


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