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Part Time Customer Experience Jobs in Rochester, MN

Role models established customer experience practices with internal and external customers * Supports and embodies a positive store culture through honesty, integrity, and respect * Accurately rings ...

Role models established customer experience practices with internal and external customers * Supports and embodies a positive store culture through honesty, integrity, and respect * Accurately rings ...

Role models established customer experience practices with internal and external customers * Supports and embodies a positive store culture through honesty, integrity, and respect * Accurately rings ...

DSW Part-Time Key Holder

Rochester, MN · On-site

$14.75 - $18.50/hr

Maintain in-store experience by modeling Customer Experience Leader (CEL) behaviors and redirecting associate behaviors to achieve store goals and Key Performance Indicators (KPI). Responsible for ...

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Part Time Customer Experience information

See Rochester, MN salary details

$10

$19

$27

How much do part time customer experience jobs pay per hour?

As of May 30, 2026, the average hourly pay for part time customer experience in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Customer Experience representative, and why are they important?

To thrive as a Part Time Customer Experience representative, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Outstanding communication, patience, and a positive attitude help you effectively address customer needs and build rapport. These skills and qualities are crucial for delivering excellent service, fostering customer loyalty, and efficiently resolving issues.

What are some common challenges faced by part-time customer experience team members, and how can they overcome them?

Part-time customer experience professionals often face challenges such as balancing a variable schedule, quickly adapting to different types of customer inquiries, and staying updated on company policies with limited hours. To overcome these, it's essential to maintain strong communication with your team, regularly review training materials, and proactively seek feedback or clarification when needed. Many companies also offer digital resources and ongoing support to help part-time staff feel connected and informed, even outside of standard shifts.

What is a Part Time Customer Experience job?

A Part Time Customer Experience job involves assisting customers with their inquiries, resolving issues, and ensuring they have a positive interaction with the company. These roles can be in-person, over the phone, or online, and typically require excellent communication and problem-solving skills. Part time positions offer flexible hours, making them ideal for students or those seeking supplemental income. The main goal is to enhance customer satisfaction and build loyalty to the brand.

What is the difference between Part Time Customer Experience vs Part Time Customer Service?

AspectPart Time Customer ExperiencePart Time Customer Service
Primary FocusEnhancing overall customer journey and satisfactionHandling customer inquiries and resolving issues
Skills RequiredCommunication, empathy, problem-solving, experience designCommunication, patience, problem-solving, product knowledge
Work EnvironmentRetail, hospitality, online platforms, eventsCall centers, retail stores, online support
Common CertificationsCustomer experience certifications, communication skillsCustomer service certifications, product training

Part Time Customer Experience roles focus on improving the overall customer journey, requiring skills in experience design and empathy. In contrast, Part Time Customer Service roles primarily involve direct interaction to resolve customer issues. Both roles are vital in customer-centric industries but differ in scope and focus.

What are the most commonly searched types of Customer Experience jobs in Rochester, MN? The most popular types of Customer Experience jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Part Time Customer Experience jobs? Cities near Rochester, MN with the most Part Time Customer Experience job openings:
Part-Time Assistant Manager - Level 1

Part-Time Assistant Manager - Level 1

BoxLunch & Hot Topic

Rochester, MN • On-site

$12.30 - $14.15/hr

Part-time

Posted 2 days ago


Job description

We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager - Level 1, you'll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You'll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets.
WHAT YOU'LL DO
  • Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force
  • Step in and step up when needed. You'll cover the sales floor and provide leadership support when your Manager gets pulled away
  • You've got the keys to the kingdom, and you're not afraid to use them! You'll open and close the store, as needed
  • Work the register; you'll process sales transactions and use your fandom knowledge to drive add-on sales using additional benefits such as BOPIS and curbside pickup. We'll need you to also be able to close out the register and communicate and shortages or overages to your Store Manager
  • Understand store sales plan, comp sales goals, and key KPIs: UPT and ADT
  • Assist with planogram changes including store map, wall, fixture, & merchandising mix
  • Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners
  • While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft
  • Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy
  • Help develop and retain a super collaborative, passionate team to run your store alongside you
  • Any other activities as assigned by your Store Leader

WHAT YOU'LL NEED
  • At least 1 year of retail store experience. If you love music and pop culture, you're in the right place!
  • You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
  • A high school diploma or GED equivalent
  • The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

$12.30 - $14.15 an hour
Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

BoxLunch & Hot Topic logo

About BoxLunch & Hot Topic

Sourced by ZipRecruiter

BoxLunch & Hot Topic is a retail company located in the City of Industry, California. Operating within the clothing and pop culture licensed merchandise industry, their product portfolio includes apparel, accessories, collectibles, home goods, and gift items. BoxLunch and Hot Topic are known for their focus on pop culture and music-oriented fashion and lifestyle products, targeting a customer base that primarily includes teens and young adults. Hot Topic was founded in 1988, with the creation of BoxLunch following later in 2015. Their core value is to connect with their customers on a shared love of pop culture while giving back to those in need. BoxLunch has a philanthropic partnership with Feeding America, with every $10 spent by customers translating to a donated meal. Hot Topic, on the other hand, focuses on social responsibility and environmental sustainability through various initiatives.

Industry

Apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

City of Industry, CA, US