We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager - Level 1, you'll be a huge part of our success by ...
We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager - Level 1, you'll be a huge part of our success by ...
Part-Time Manager 5th Ave mall
Anchorage, AK · On-site
$16 - $18/hr
Description Part-Time Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire ... customer experience. * Customer-First Mentality: You get people, and you love making them feel ...
Part-Time Manager 5th Ave mall
Anchorage, AK · On-site
$16 - $18/hr
Description Part-Time Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire ... customer experience. * Customer-First Mentality: You get people, and you love making them feel ...
Team Member
Anchorage, AK · On-site
$16.25 - $22.25/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Anchorage, AK · On-site
$16.25 - $22.25/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Fairbanks, AK · On-site
$16 - $21.75/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Fairbanks, AK · On-site
$16 - $21.75/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Fairbanks, AK · On-site
$16.50 - $22.25/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Fairbanks, AK · On-site
$16.50 - $22.25/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Kenai, AK · On-site
$16 - $21.75/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Kenai, AK · On-site
$16 - $21.75/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Anchorage, AK · On-site
$16 - $21.75/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Anchorage, AK · On-site
$16 - $21.75/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Soldotna, AK · On-site
$17.50 - $23.75/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Soldotna, AK · On-site
$17.50 - $23.75/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Fairbanks, AK · On-site
$16 - $21.75/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Fairbanks, AK · On-site
$16 - $21.75/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Anchorage, AK · On-site
$16 - $21.75/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Anchorage, AK · On-site
$16 - $21.75/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Anchorage, AK · On-site
$16 - $21.75/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Anchorage, AK · On-site
$16 - $21.75/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Anchorage, AK · On-site
$16.25 - $22.25/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Anchorage, AK · On-site
$16.25 - $22.25/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Anchorage, AK · On-site
$16.25 - $22.25/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Anchorage, AK · On-site
$16.25 - $22.25/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Anchorage, AK · On-site
$16.25 - $22.25/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Anchorage, AK · On-site
$16.25 - $22.25/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Wasilla, AK · On-site
$15.50 - $21/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Wasilla, AK · On-site
$15.50 - $21/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Anchorage, AK · On-site
$16.25 - $22.25/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Anchorage, AK · On-site
$16.25 - $22.25/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Anchorage, AK · On-site
$16.25 - $22.25/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Anchorage, AK · On-site
$16.25 - $22.25/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Anchorage, AK · On-site
$16.25 - $22.25/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Anchorage, AK · On-site
$16.25 - $22.25/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Anchorage, AK · On-site
$16.25 - $22.25/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Anchorage, AK · On-site
$16.25 - $22.25/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Fairbanks, AK · On-site
$16.50 - $22.25/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Team Member
Fairbanks, AK · On-site
$16.50 - $22.25/hr
... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...
Part Time Customer Experience Manager information
What does a part time customer experience manager do?
A Part Time Customer Experience Manager is responsible for ensuring that customers have a positive experience with a company’s products or services, but works fewer hours than a full-time manager. This role typically involves addressing customer feedback, resolving issues, and collaborating with teams to improve service quality. They also help implement strategies to enhance customer satisfaction and loyalty, often using customer data to identify areas for improvement. Because the position is part-time, these responsibilities are managed within a reduced work schedule, offering flexibility for both the employer and the employee.
What are the key skills and qualifications needed to thrive as a part time customer experience manager, and why are they important?
To thrive as a Part Time Customer Experience Manager, you need strong customer service expertise, problem-solving abilities, and typically a background in business or hospitality. Familiarity with CRM platforms, feedback management tools, and basic data analysis software is commonly required. Outstanding communication, leadership, and conflict resolution skills help you motivate teams and address customer concerns effectively. These skills and qualities are vital for ensuring excellent customer satisfaction and maintaining brand loyalty in a competitive market.
How does a part time customer experience manager typically collaborate with other departments to improve customer satisfaction?
As a Part Time Customer Experience Manager, you’ll regularly work with teams from sales, marketing, product development, and support to address customer feedback and enhance service delivery. Collaboration often involves sharing customer insights, participating in cross-functional meetings, and helping implement initiatives that resolve pain points. Maintaining clear and proactive communication with other departments ensures a unified approach to improving the overall customer journey, even within a part-time schedule. Your role is essential in bridging the gap between customers and internal teams, driving continuous improvement.
What is the difference between Part Time Customer Experience Manager vs Part Time Customer Service Representative?
| Aspect | Part Time Customer Experience Manager | Part Time Customer Service Representative |
|---|---|---|
| Responsibilities | Oversees customer journey, develops strategies to improve satisfaction, manages feedback channels | Handles customer inquiries, resolves issues, provides product or service information |
| Required Skills | Customer experience strategies, communication, problem-solving, data analysis | Communication, patience, product knowledge, problem-solving |
| Work Environment | Office, retail, or online settings; strategic and supervisory tasks | Call centers, retail stores, online chat; direct customer interaction |
| Common Usage | Used by companies focusing on customer satisfaction and loyalty | Used by companies providing direct customer support |
The Part Time Customer Experience Manager focuses on improving overall customer satisfaction and strategic initiatives, while the Part Time Customer Service Representative handles direct customer interactions and issue resolution. Both roles require strong communication skills, but the manager position involves more strategic planning and oversight.
What are popular job titles related to Part Time Customer Experience Manager jobs in Alaska?
For Part Time Customer Experience Manager jobs in Alaska, the most frequently searched job titles are:
What job categories do people searching Part Time Customer Experience Manager jobs in Alaska look for?
The top searched job categories for Part Time Customer Experience Manager jobs in Alaska are:
Part-time
Re-posted 12 days ago
Hot Topic rating
5.3
Based on 273 frontline employees who took The Breakroom Quiz
79th of 105 rated fashion retailers
Job description
We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager - Level 1, you'll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You'll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets.
WHAT YOU'LL DO
WHAT YOU'LL NEED
WHAT YOU'LL DO
- Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force
- Step in and step up when needed. You'll cover the sales floor and provide leadership support when your Manager gets pulled away
- You've got the keys to the kingdom, and you're not afraid to use them! You'll open and close the store, as needed
- Work the register; you'll process sales transactions and use your fandom knowledge to drive add-on sales using additional benefits such as BOPIS and curbside pickup. We'll need you to also be able to close out the register and communicate and shortages or overages to your Store Manager
- Understand store sales plan, comp sales goals, and key KPIs: UPT and ADT
- Assist with planogram changes including store map, wall, fixture, & merchandising mix
- Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners
- While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft
- Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy
- Help develop and retain a super collaborative, passionate team to run your store alongside you
- Any other activities as assigned by your Store Leader
WHAT YOU'LL NEED
- At least 1 year of retail store experience. If you love music and pop culture, you're in the right place!
- You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
- A high school diploma or GED equivalent
- The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds
What Hot Topic employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About BoxLunch & Hot Topic
Sourced by ZipRecruiter
BoxLunch & Hot Topic is a retail company located in the City of Industry, California. Operating within the clothing and pop culture licensed merchandise industry, their product portfolio includes apparel, accessories, collectibles, home goods, and gift items. BoxLunch and Hot Topic are known for their focus on pop culture and music-oriented fashion and lifestyle products, targeting a customer base that primarily includes teens and young adults. Hot Topic was founded in 1988, with the creation of BoxLunch following later in 2015. Their core value is to connect with their customers on a shared love of pop culture while giving back to those in need. BoxLunch has a philanthropic partnership with Feeding America, with every $10 spent by customers translating to a donated meal. Hot Topic, on the other hand, focuses on social responsibility and environmental sustainability through various initiatives.
Industry
Apparel and accessories stores and retail
Company size
10,000+ Employees
Headquarters location
City of Industry, CA, US