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Part Time Cruise Line Reservation Jobs (NOW HIRING)

Pier 290 Dishwasher

Williams Bay, WI · On-site

$12.25 - $16/hr

Whether you're looking for part-time, full-time, or seasonal work, we have flexible scheduling and ... Geneva Cruise Line, PIER 290 Restaurant, Lake Life Catering, and the Lake Life Store. Founded in ...

Kitchen Expeditor

Williams Bay, WI · On-site

$18 - $23/hr

... Geneva Cruise Line, PIER 290 Restaurant, Lake Life Catering, and the Lake Life Store. Founded in ... Positive attitude and willingness to support the kitchen team WORK SCHEDULE Full-time and part-time ...

Reservation Agent

Atlanta, GA · Remote

$15.50 - $19.25/hr

... accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post ... Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work ...

Reservation Agent

Boston, MA · Remote

$17.50 - $21.75/hr

... accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post ... Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work ...

Reservation Agent

San Francisco, CA · Remote

$18.75 - $23.50/hr

... accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post ... Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work ...

Reservation Agent

Cedar Rapids, IA · Remote

$15.75 - $19.50/hr

... accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post ... Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work ...

Reservation Agent

Jacksonville, FL · Remote

$14.75 - $18.50/hr

... accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post ... Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work ...

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Part Time Cruise Line Reservation information

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How much do part time cruise line reservation jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for part time cruise line reservation in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Part Time Cruise Line Reservation vs Part Time Travel Agent?

AspectPart Time Cruise Line ReservationPart Time Travel Agent
CredentialsBasic customer service, reservation systems knowledgeTravel certifications, industry knowledge
Work EnvironmentCruise lines, reservation offices, online platformsTravel agencies, online, client meetings
Industry UsageSpecific to cruise bookingsBroader travel services including cruises, flights, hotels

Part Time Cruise Line Reservation focuses specifically on booking and managing cruise reservations, often within cruise line systems. In contrast, Part Time Travel Agent offers a wider range of travel services, including cruises, flights, and accommodations. While both roles require customer service skills, cruise reservation roles are more specialized, whereas travel agents need broader industry certifications and knowledge.

How does a part-time cruise line reservation agent typically coordinate with other departments to ensure a smooth booking experience for guests?

As a part-time cruise line reservation agent, you’ll frequently collaborate with departments such as customer service, sales, and onboard operations. This teamwork is essential to address guest inquiries about availability, special requests, or changes to reservations. You’ll often communicate with these teams via phone, email, or internal chat systems to resolve issues quickly and provide guests with accurate, up-to-date information. Working closely with others not only streamlines the booking process but also helps you build valuable relationships and expand your understanding of cruise operations.

What are part-time cruise line reservation agents?

Part-time cruise line reservation agents assist customers in booking cruises, answering questions about itineraries, pricing, and accommodation options, all while working flexible or reduced hours. They use reservation systems to check availability, process payments, and handle changes or cancellations. This role often involves providing excellent customer service over the phone, via email, or online chat, and may include upselling additional services like excursions or travel insurance. Part-time positions are ideal for those seeking work-life balance or supplementary income.

What are the key skills and qualifications needed to thrive as a Part Time Cruise Line Reservation Agent, and why are they important?

To excel as a Part Time Cruise Line Reservation Agent, you need strong customer service skills, attention to detail, and familiarity with booking procedures, often supported by a high school diploma or equivalent. Experience with reservation systems like Sabre or Amadeus and proficiency in basic office software are typically required. Exceptional communication, patience, and problem-solving abilities help agents address customer inquiries and resolve issues efficiently. These skills ensure accurate bookings, customer satisfaction, and smooth operations in a fast-paced travel environment.
More about Part Time Cruise Line Reservation jobs
What cities are hiring for Part Time Cruise Line Reservation jobs? Cities with the most Part Time Cruise Line Reservation job openings:
What are the most commonly searched types of Cruise Line Reservation jobs? The most popular types of Cruise Line Reservation jobs are:
What states have the most Part Time Cruise Line Reservation jobs? States with the most job openings for Part Time Cruise Line Reservation jobs include:
What job categories do people searching Part Time Cruise Line Reservation jobs look for? The top searched job categories for Part Time Cruise Line Reservation jobs are:
REFERRALS - Seasonal Customer Service - Pier Agent - $23.00 per hour - (Part-time)

REFERRALS - Seasonal Customer Service - Pier Agent - $23.00 per hour - (Part-time)

Metro Shore Services, LLC

Seattle, WA • On-site

$22.65 - $23/hr

Part-time

Posted 10 days ago


Job description

REFERRAL - Pier Agent - $22.65-$23.00 per Hour - Seasonal
Company: Metro Shore Services Seattle
Job Type - Part-time Seasonal (April - October)
Job Location: Pier 91 Smith Cove Cruise Terminal Seattle, WA
Pay Rate: $22.65 - $23.00 per Hour
  • Are you looking for a part-time seasonal position that offers flexibility and allows you to meet people from all over the world?
  • Do you enjoy working in a fast-paced environment alongside amazing coworkers?
  • Ready to set sail on an incredible opportunity? Then this is the job for YOU

Summary
Metro Shore Services is a nationwide, all-inclusive service provider in the Cruise Industry. In Seattle, our teams deliver excellence in Shoreside Guest Services through our industry knowledge, training, and expertise. Our Seasonal Customer Service Pier Agents work in an exciting enriching environment with guests from all over the world. Pier Agents are the first & last impression for Passengers as they embark on their Journey of a Lifetime. Our Pier Agents greet each guest, review travel documents for check-in, and provide pertinent information for boarding & sailing, while assisting all guests in navigating the terminal. Our Seasonal Pier Agents are always positive & professional. Join our Team in delivering customer service excellence where your positivity and dedication will leave lasting memories, from our heartfelt "Welcome aboard" to a warm "Bon Voyage"
Key Responsibilities
  • Pier Agents are responsible for greeting & assisting guests to navigate both inside & outside the Cruise Port terminal, making sure they are on the correct path for both debark & embark.
  • Pier Agents working the earliest shifts assist guests disembarking the vessel, with locating luggage, completing lost luggage forms (when necessary) and general directional assistance navigating their way through U.S. Customs and Border Protection (CBP) areas towards the terminal exit through to ground transportation.
  • Pier Agents work various positions within the Port terminal that they may be asked to perform to include guest Check-in and directional capacities as needed for the Operation.
  • Pier Agents Check-in guests & are required to perform basic data input functions on a laptop computer, tablet, or handheld device. Agent training per cruise line brand standards is provided.
  • Pier Agents review, input, and verify validity of all travel document proof of citizenship presented by guests for boarding & check-in to ensure compliance with U.S. and International Law.
  • Pier Agents guide & monitor the flow of guests throughout the terminal exits/entries, including - secure areas, transportation, walkways, Check-in areas, gangways, elevators /escalators.
  • Pier Agents may assist guests requiring wheelchair assistance throughout the terminal during embark & debark.
  • Pier Agents assist with set up of pier and/or breakdown at beginning & end of the day as needed.
  • Pier Agents answer general questions in an accurate and pleasant manner to provide pertinent information regarding boarding and sailing.
  • Perform other job-related duties as assigned for the continuity & success of the Operation day.

Requirements
  • Must be available to work Fridays
  • Maintain the highest level of customer service, greeting every guest with a warm smile & positive attitude.
  • Ability to perform basic data input functions on a laptop computer, tablet, or handheld device.
  • Communicate clearly with peers and guests. Listen, respond, & resolve guest enquiries appropriately.
  • Follow all company policies/procedures & Cruise brand standards.
  • Maintain dependable attendance & follow appearance guidelines.
  • Available to work consistently 2-3 days/week to include Fridays for the Cruise Season, shift start as early as 6am
  • Remain flexible and willing to adapt to schedule or position modifications at the request of an on-site Supervisor.

Minimum Qualifications
The following are the minimum qualifications that an individual needs in order to successfully perform the duties and responsibilities of this position.
  • High School Diploma or equivalent. Will also accept evidence of current enrollment for students aged 16 or 17 with confirmed parental consent.
  • At least 1 year of customer service experience preferred.

Skills/Abilities Pertinent to This Position
  • Verbal & Written communication skills in English. Other languages not needed but can be an asset.
  • Able to work in and around large groups of people.
  • Basic mathematical skills to accurately handle cash payments from guests/ability to process credit cards.
  • Passion for customer service excellence.
  • Ability to interact and work at all levels as a team member with integrity.

Physical Demands / Conditions
  • In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
  • Manual dexterity required for reaching for documents operating the cruise line provided laptops Check in system.
  • Must be able to stand constantly for the entire shift (5-7 hours), often in the same position.
  • In some cases ability to push or pull guests via wheelchair weighing between 100-300lbs. Ability to lift, carry, push or pull items 10-20lbs
  • Work environment may be indoor/outdoor depending on positions assigned at pier terminal, involving varying weather conditions

Timeline & Training
  • Provided and reviewed during Orientation.
    Specifics per cruise line brand trainings will be shared upon hiring, including any required forms by the Company/Brand

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.