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Commission Cruise Line Reservation Jobs (NOW HIRING)

Norwegian Cruise Line

We're Hiring

Mesa, AZ · On-site

$10 - $12/hr

Norwegian Cruise Line's Mesa, AZ Reservation Center has Exciting Career Opportunities! ~Class Starts August 4, 2014~ * Guest Service Representative $11.00/hour (Home Based Optional after 3 Months)

Norwegian Cruise Line

We're Hiring

Mesa, AZ · On-site

$10 - $12/hr

Norwegian Cruise Line's Mesa, AZ Reservation Center has Exciting Career Opportunities! ~Class Starts August 4, 2014~ * Guest Service Representative $11.00/hour (Home Based Optional after 3 Months)

The Walt Disney Company

Sr Product Mgr

Celebration, FL · On-site

$115K - $153K/yr

The Senior Product Manager role sits within the Reservation Management technology segment of the Disney Cruise Line business. This role is responsible for defining and executing product strategy ...

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Commission Cruise Line Reservation information

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$11

$17

$22

How much do commission cruise line reservation jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for commission cruise line reservation in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commission Cruise Line Reservation Agent, and why are they important?

To thrive as a Commission Cruise Line Reservation Agent, you need strong sales skills, attention to detail, and knowledge of travel industry practices, often supported by experience in customer service or hospitality. Familiarity with reservation systems (such as Sabre or Amadeus), CRM software, and booking platforms is typically required. Excellent communication, problem-solving abilities, and a customer-oriented mindset help agents build rapport and efficiently address client needs. These abilities are crucial for maximizing bookings, ensuring customer satisfaction, and earning commissions in a competitive travel market.

What are some common challenges faced by Commission Cruise Line Reservation agents, and how can they be managed effectively?

Commission Cruise Line Reservation agents often face challenges such as handling high call volumes during peak travel seasons, staying updated on rapidly changing cruise offerings, and resolving customer issues promptly. Effective management of these challenges involves strong multitasking skills, continuous learning about new itineraries and promotions, and leveraging reservation software efficiently. Additionally, building rapport with clients and collaborating closely with sales and customer service teams can help ensure bookings are accurate and customer satisfaction remains high.

What are Commission Cruise Line Reservation agents?

Commission Cruise Line Reservation agents are professionals who assist customers in booking cruises and related travel services, often working for travel agencies or directly with cruise lines. They guide clients through cruise options, itineraries, pricing, and promotions, ensuring a smooth booking process. These agents typically earn a commission based on the cruises or packages they successfully sell. Their role requires strong customer service skills, knowledge of cruise products, and attention to detail to match clients with the best travel experiences.

How much does a cruise reservation agent make?

A cruise reservation agent typically earns between $30,000 and $50,000 annually, depending on experience and location. They often work in customer service environments, using reservation systems and communication skills to assist clients with booking cruises.

How much do Carnival booking agents make?

Carnival cruise line reservation agents typically earn an average salary ranging from $30,000 to $45,000 annually, depending on experience and location. They often receive training on booking systems and customer service skills to assist clients with cruise reservations efficiently.

What is the difference between Commission Cruise Line Reservation vs Cruise Sales Agent?

AspectCommission Cruise Line ReservationCruise Sales Agent
CredentialsCustomer service experience, reservation systems knowledgeSales experience, customer service skills
Work EnvironmentCall centers, online booking platformsTravel agencies, cruise ships, or online
Industry UsageBooking and managing reservations for cruise linesPromoting and selling cruise packages to clients

Commission Cruise Line Reservation roles focus on managing bookings and customer service within cruise lines, often via reservation systems. Cruise Sales Agents actively promote and sell cruise packages, often working in travel agencies or directly with clients. While both roles require customer service skills, the reservation role emphasizes booking management, whereas sales agents focus on sales and client acquisition.

How much commission do travel agents make on a cruise?

Travel agents typically earn a commission of 10% to 16% on cruise bookings, which is often included in the cruise fare. The exact commission rate can vary depending on the cruise line, agency agreements, and sales volume, and agents may also earn bonuses or incentives for selling specific cruises or achieving sales targets.

Do travel agents get commission on Royal Caribbean drink packages?

Commission cruise line reservation agents typically do not receive commissions on Royal Caribbean drink packages, as these are often sold directly by the cruise line or through specific promotions. Agents may earn commissions on overall cruise bookings, but ancillary packages like drinks usually have separate policies. Knowledge of cruise line commission structures and sales policies is important for agents in this role.
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Commission Cruise Line Reservation jobs near you
Regent Cruise Specialist

Regent Cruise Specialist

Norwegian Cruise Line Holdings Ltd

Sunrise, FL • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we're continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
APPLY ONLINE
If you're interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.

JOB SUMMARY:

Responsible for providing our travel agents and their guests with a seamless booking experience and exceptional customer service. The position serves as the "voice" of Regent Seven Seas Cruises and is the first point of contact for travel agents. Build relationships by answering incoming calls, identify the callers' needs, and sell the Regent experience that best fits the client's needs.

POSITION RESPONSIBILITIES:

  • Build rapport and long-term relationships with luxury cruise customers, travel agents and other partners.
  • Recommend and sell Regent Seven Seas cruise products and services to travel agents and their clients while using travel product expertise and knowledge of luxury destinations around the world.
  • Provide a seamless cruise and customer service experience, from the initial sales call to confirming the reservation, and servicing that reservation up until the cruise begins.
  • Create and document special requests, services, and cruise "add on" purchases requested by the customer or travel agent.
  • Maximize revenue opportunities by selling the full experience, from suite upgrades, insurance policies, hotels, shore excursions, and/or gift items
  • Escalate all issues and pertinent matters to the appropriate resource to ensure resolution.
  • Perform other job-related functions as assigned.

KNOWLEDGE AND EXPERIENCE

EDUCATION: High School Diploma or equivalent required. Four-year college degree preferred (Business Administration or related field of study) or equivalent combination of education and work experience.

EXPERIENCE:Minimum one year of sales experience required.Telephone or Travel Sales preferred.

KNOWLEDGE & SKILLS: Assertive sales skills and eagerness to grow within the organization. Strong written and verbal communication skills to include professional telephone etiquette, email, and letter writing with correct spelling and grammar. Demonstrate knowledge of Microsoft applications including Word, Excel, and Outlook. Experience with travel reservations systems preferred. Ability to develop and maintain professional relations with diverse cliental. Ability to quickly learn and maintain knowledge of Regent products, services, and promotions. Capable of maintaining professional composure and performing effectively under stress and pressure. Demonstrates a strong drive and high energy to achieve specified sales and service goals.

ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
LEARN MORE ABOUT OUR COMPANY:
At a Glance
Brand Overview
Norwegian Cruise Line
Oceania Cruises
Regent Seven Seas Cruises

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EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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