ZipRecruiter

Log In

1

Commission Cruise Line Reservation Jobs (NOW HIRING)

Norwegian Cruise Line

We're Hiring

Mesa, AZ

$10 - $12/hr

Norwegian Cruise Line's Mesa, AZ Reservation Center has Exciting Career Opportunities! ~Class Starts August 4, 2014~ * Guest Service Representative $11.00/hour (Home Based Optional after 3 Months)

Norwegian Cruise Line

We're Hiring

Mesa, AZ · On-site

$10 - $12/hr

Norwegian Cruise Line's Mesa, AZ Reservation Center has Exciting Career Opportunities! ~Class Starts August 4, 2014~ * Guest Service Representative $11.00/hour (Home Based Optional after 3 Months)

next page

Showing results 1-20

All JobsCruise Line Reservation JobsCommission Cruise Line Reservation Jobs

Commission Cruise Line Reservation information

See salary details

$11

$17

$22

How much do commission cruise line reservation jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for commission cruise line reservation in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commission Cruise Line Reservation Agent, and why are they important?

To thrive as a Commission Cruise Line Reservation Agent, you need strong sales skills, attention to detail, and knowledge of travel industry practices, often supported by experience in customer service or hospitality. Familiarity with reservation systems (such as Sabre or Amadeus), CRM software, and booking platforms is typically required. Excellent communication, problem-solving abilities, and a customer-oriented mindset help agents build rapport and efficiently address client needs. These abilities are crucial for maximizing bookings, ensuring customer satisfaction, and earning commissions in a competitive travel market.

What are some common challenges faced by Commission Cruise Line Reservation agents, and how can they be managed effectively?

Commission Cruise Line Reservation agents often face challenges such as handling high call volumes during peak travel seasons, staying updated on rapidly changing cruise offerings, and resolving customer issues promptly. Effective management of these challenges involves strong multitasking skills, continuous learning about new itineraries and promotions, and leveraging reservation software efficiently. Additionally, building rapport with clients and collaborating closely with sales and customer service teams can help ensure bookings are accurate and customer satisfaction remains high.

What are Commission Cruise Line Reservation agents?

Commission Cruise Line Reservation agents are professionals who assist customers in booking cruises and related travel services, often working for travel agencies or directly with cruise lines. They guide clients through cruise options, itineraries, pricing, and promotions, ensuring a smooth booking process. These agents typically earn a commission based on the cruises or packages they successfully sell. Their role requires strong customer service skills, knowledge of cruise products, and attention to detail to match clients with the best travel experiences.

How much does a cruise reservation agent make?

A cruise reservation agent typically earns between $30,000 and $50,000 annually, depending on experience and location. They often work in customer service environments, using reservation systems and communication skills to assist clients with booking cruises.

How much do Carnival booking agents make?

Carnival cruise line reservation agents typically earn an average salary ranging from $30,000 to $45,000 annually, depending on experience and location. They often receive training on booking systems and customer service skills to assist clients with cruise reservations efficiently.

What is the difference between Commission Cruise Line Reservation vs Cruise Sales Agent?

AspectCommission Cruise Line ReservationCruise Sales Agent
CredentialsCustomer service experience, reservation systems knowledgeSales experience, customer service skills
Work EnvironmentCall centers, online booking platformsTravel agencies, cruise ships, or online
Industry UsageBooking and managing reservations for cruise linesPromoting and selling cruise packages to clients

Commission Cruise Line Reservation roles focus on managing bookings and customer service within cruise lines, often via reservation systems. Cruise Sales Agents actively promote and sell cruise packages, often working in travel agencies or directly with clients. While both roles require customer service skills, the reservation role emphasizes booking management, whereas sales agents focus on sales and client acquisition.

How much commission do travel agents make on a cruise?

Travel agents typically earn a commission of 10% to 16% on cruise bookings, which is often included in the cruise fare. The exact commission rate can vary depending on the cruise line, agency agreements, and sales volume, and agents may also earn bonuses or incentives for selling specific cruises or achieving sales targets.

Do travel agents get commission on Royal Caribbean drink packages?

Commission cruise line reservation agents typically do not receive commissions on Royal Caribbean drink packages, as these are often sold directly by the cruise line or through specific promotions. Agents may earn commissions on overall cruise bookings, but ancillary packages like drinks usually have separate policies. Knowledge of cruise line commission structures and sales policies is important for agents in this role.
More about Commission Cruise Line Reservation jobs
What cities are hiring for Commission Cruise Line Reservation jobs? Cities with the most Commission Cruise Line Reservation job openings:
What are the most commonly searched types of Cruise Line Reservation jobs? The most popular types of Cruise Line Reservation jobs are:
What states have the most Commission Cruise Line Reservation jobs? States with the most job openings for Commission Cruise Line Reservation jobs include:
What job categories do people searching Commission Cruise Line Reservation jobs look for? The top searched job categories for Commission Cruise Line Reservation jobs are:
Commission Cruise Line Reservation jobs near you
Infographic showing various Commission Cruise Line Reservation job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 10% Part Time, and 9% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

We're Hiring

Norwegian Cruise Line

Mesa, AZ

$10 - $12/hr

Full-time

Re-posted 22 days ago

Norwegian Cruise Line rating

8.3

Company rating: 8.3 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

3rd of 9 rated cruise lines

Job description

Company Description

Norwegian Cruise Line is the innovator in cruise travel with a 47-year history of breaking the boundaries of traditional cruising, most notably with the introduction of Freestyle Cruising which revolutionized the industry by giving guests more freedom and flexibility. Today, Norwegian invites guests to "Cruise Like a Norwegian" on one of 13 purpose-built Freestyle Cruising ships, providing guests the opportunity to enjoy a relaxed, resort style cruise vacation on some of the newest and most contemporary ships at sea. Recently, the line was named "Europe's Leading Cruise Line" for the sixth consecutive year, as well as "Caribbean's Leading Cruise Line" and "World's Leading Large Ship Cruise Line" by the World Travel Awards.

Norwegian Cruise Line is the official cruise line of the Miami Dolphins/Sun Life Stadium, The New York Knicks, Blue Man Group and Legends in Concert; and the official cruise line partner of The GRAMMY Awards and is an official partner of the Rockettes and Radio City Music Hall.

Job Description

Norwegian Cruise Line's Mesa, AZ Reservation Center has Exciting Career Opportunities!

     ~Class Starts August 4, 2014~

  • Guest Service Representative         $11.00/hour (Home Based Optional after 3 Months)
  • Personal Vacation Planner

     $9.00/hour + Incentive

  • Vacation Planner

     $10.00-12.00/hour (Home Based      after 3 Months)

Qualifications

EXPERIENCE:


Minimum 1-year of sales experience in a call center environment assisting existing and/or potential customers. 2 years selling experience in call center highly preferred. 2-years sales and customer service experience preferred.


KNOWLEDGE & SKILLS:


Basic-level working knowledge of Microsoft Office Suite including Word and Excel, in order to create, maintain and update information. Knowledge of or ability to learn company product to include full suite of amenities and sales promotions. Knowledge of or ability to learn to enter and maintain data and booking information in company reservation system, Freestyle Connect. Good written and verbal communication skills in order to clearly communicate with guests and articulate cruise products and promotions; and work with team members from various departments. Good verbal command of English sufficient to articulate products and amenities to prospective guests nationwide, make reservations and assist with questions and follow-up whenever necessary. Problem solving, research and resolution skills to perform general functions of job such as assisting guests, team members and reservation system. Negotiation skills and ability to think through solutions is required in order to balance the interests of the guests and guest satisfaction while ensuring revenue and adherence to NCL program guidelines. Ability to maximize sales and increase revenue. Customer service skills to create a friendly, enthusiastic and efficient guest experience. Interpersonal skills to work effectively and efficiently in a team-based environment. Ability to handle high-volume sales call center environment and shift priorities per business demands. Ability to remain in a seated/stationary position for long periods of time (up to 3 hours), within reasonable accommodation. Ability to constantly operate a phone device to communicate with customers, within reasonable accommodation

Additional Information

Must have excellent verbal communication skills, in order to effectively communicate with direct guests on the telephone and internally. 
Must maintain strong working knowledge of Norwegian Cruise Line's products, including the current fleet and ship itineraries. 
Must be able to multi-task and work in a high energy sales environment that is goal/quota driven. 
Adherence to strictly enforced dress code required.

Ability to work a flexible schedule.

What Norwegian Cruise Line employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply