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Commission Cruise Line Reservation Jobs (NOW HIRING)

We're Hiring

Mesa, AZ ยท On-site

$10 - $12/hr

Norwegian Cruise Line's Mesa, AZ Reservation Center has Exciting Career Opportunities! ~Class Starts August 4, 2014~ * Guest Service Representative $11.00/hour (Home Based Optional after 3 Months)

We're Hiring

Mesa, AZ ยท On-site

$10 - $12/hr

Norwegian Cruise Line's Mesa, AZ Reservation Center has Exciting Career Opportunities! ~Class Starts August 4, 2014~ * Guest Service Representative $11.00/hour (Home Based Optional after 3 Months)

Title: Cruise Reservation Specialist Job Type: Full-time / Part-time / Remote Location: Remote ... Stay updated on cruise line promotions, policies, and travel regulations. * Collaborate with cruise ...

Cruise Reservation Specialist

Dallas, TX ยท On-site +1

$25K - $75K/yr

Title: Cruise Reservation Specialist Job Type: Full-time / Part-time / Remote Location: Remote ... Stay updated on cruise line promotions, policies, and travel regulations. * Collaborate with cruise ...

Revenue Management Analyst

Miami, FL ยท On-site

$70 - $110/hr

Familiarity with travel/cruise industry and reservation/revenue management systems* Knowledge of travel, leisure, or cruise industry is preferred**ABOUT NCLH** Norwegian Cruise Line Holdings Ltd ...

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Commission Cruise Line Reservation information

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$11

$17

$22

How much do commission cruise line reservation jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for commission cruise line reservation in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a commission cruise line reservation agent?

Commission Cruise Line Reservation agents are professionals who assist customers in booking cruises and related travel services, often working for travel agencies or directly with cruise lines. They guide clients through cruise options, itineraries, pricing, and promotions, ensuring a smooth booking process. These agents typically earn a commission based on the cruises or packages they successfully sell. Their role requires strong customer service skills, knowledge of cruise products, and attention to detail to match clients with the best travel experiences.

What are the key skills and qualifications needed to thrive as a commission cruise line reservation agent?

To thrive as a Commission Cruise Line Reservation Agent, you need strong sales skills, attention to detail, and knowledge of travel industry practices, often supported by experience in customer service or hospitality. Familiarity with reservation systems (such as Sabre or Amadeus), CRM software, and booking platforms is typically required. Excellent communication, problem-solving abilities, and a customer-oriented mindset help agents build rapport and efficiently address client needs. These abilities are crucial for maximizing bookings, ensuring customer satisfaction, and earning commissions in a competitive travel market.

What are some common challenges faced by commission cruise line reservation agents, and how can they be managed effectively?

Commission Cruise Line Reservation agents often face challenges such as handling high call volumes during peak travel seasons, staying updated on rapidly changing cruise offerings, and resolving customer issues promptly. Effective management of these challenges involves strong multitasking skills, continuous learning about new itineraries and promotions, and leveraging reservation software efficiently. Additionally, building rapport with clients and collaborating closely with sales and customer service teams can help ensure bookings are accurate and customer satisfaction remains high.

What is the difference between Commission Cruise Line Reservation vs Cruise Sales Agent?

AspectCommission Cruise Line ReservationCruise Sales Agent
CredentialsCustomer service experience, reservation systems knowledgeSales experience, customer service skills
Work EnvironmentCall centers, online booking platformsTravel agencies, cruise ships, or online
Industry UsageBooking and managing reservations for cruise linesPromoting and selling cruise packages to clients

Commission Cruise Line Reservation roles focus on managing bookings and customer service within cruise lines, often via reservation systems. Cruise Sales Agents actively promote and sell cruise packages, often working in travel agencies or directly with clients. While both roles require customer service skills, the reservation role emphasizes booking management, whereas sales agents focus on sales and client acquisition.

How to become a commission cruise line reservation agent?

To become a commission cruise line reservation agent, candidates typically need a high school diploma or equivalent, strong customer service skills, and familiarity with booking systems or reservation software. Relevant experience in travel or hospitality can be beneficial, and some companies may require specific training or certifications related to travel industry standards. Good communication skills and the ability to work flexible hours are also important for success in this role.
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Infographic showing various Commission Cruise Line Reservation job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 9% Part Time, and 5% Contract. Highlights an 57% Physical, 1% Hybrid, and 42% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Mgr, Product - Reservation Applications

Norwegian Cruise Line

Miami, FL โ€ข On-site

$120 - $150/hr

Other

Posted 2 days ago

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Job description

Mgr, Product - Reservation ApplicationsSkip to main contentWe use cookies for website performance, analytics and advertising purposes to help us provide you with the most relevant experience. This includes third parties that track your interests to tailor your experience. Do you accept all cookies or would you like to reject all non-essential cookies?#Mgr, Product - Reservation Applications page is loaded## Mgr, Product - Reservation ApplicationsApplylocations: Miami, Floridatime type: Full timeposted on: Posted Todayjob requisition id: JR01638**GROW YOUR CAREER WITH US** At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and weโ€™re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family! **APPLY ONLINE** If youโ€™re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.**JOB SUMMARY**The Manager, Product is responsible for the end-to-end delivery of assigned enterprise products, bridging the gap between tactical execution and product strategy. This role acts as a Product Owner for cross-functional squads, managing the product backlog and user stories, while also serving as a Scrum Master to facilitate agile ceremonies and improve team velocity. The Manager ensures that product roadmaps deliver measurable business outcomes while maintaining operational excellence and governance across the "what," "why," "how," and "when" of delivery. Through strong leadership and cross-functional collaboration, this role drives innovation and continuous improvement aligned with NCLHโ€™s value anchors of Innovation, Collaboration, Transparency, and Passion.**POSITION RESPONSIBILITIES*** Translate product roadmaps into detailed user stories and acceptance criteria.* Prioritize the backlog by balancing technical debt with new features and business value.* Contribute to the development of 1โ€“3 year product roadmaps aligned with enterprise objectives and NCLH value anchors.* Partner with business leaders to translate operational needs into actionable product initiatives and track KPIs for user satisfaction.* Lead and develop Product Analysts or Junior PMs while coaching squads on agile delivery to improve quality and predictability within the pods.* Proactively identify and mitigate "blockers" and technical risks that impact sprint goals or operational continuity.* Oversee the product lifecycle, ensuring data governance and security controls meet established standards.* Coordinate with engineering leadership on pod-level capacity planning and resource allocation.**QUALIFICATIONS****DEGREE TYPE:**Bachelor's Degree**FIELD(S) OF STUDY:**Computer Science, Information Systems, Business Administration, Engineering or Related Field**EXPERIENCE*** 3-5 years of progressive experience in product management, enterprise systems ownership, or related discipline.* 2+ years of people management experience, including management of Product Owners preferred.* Experience developing and executing short- to mid-term (1โ€“3 year) product strategies.* Experience managing vendor relationships and influencing cross-functional executive stakeholders.* Experience leading enterprise-scale product transformations.**COMPETENCIES & SKILLS*** Strong portfolio and roadmap management expertise to build high-performing product organizations.* Strategic thinking with ability to translate enterprise vision into actionable product initiatives.* Strong executive communication and stakeholder influence skills.* Deep understanding of governance, compliance, and enterprise risk management frameworks.* Ability to manage competing priorities across multiple product domains.**CERTIFICATIONS & LICENSES*** Preferred: Certified Product Owner and/or Certified Scrum Master.* Relevant Agile or Product Management certifications preferred but not required.**ABOUT NCLH** Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year. **LEARN MORE ABOUT OUR COMPANY:** At a Glance Brand Overview Norwegian Cruise Line Oceania Cruises Regent Seven Seas CruisesNew Releases **EQUAL OPPORTUNITY EMPLOYER** It is Norwegian Cruise Line Holdingโ€™s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. #J-18808-Ljbffr